The customer service at Glacier Bank is unparalleled. AJ, Ryan, and Patti have help make running a…read moresmall business so much easier than I anticipated. They have helped me purchase a commercial building, set up various commercial accounts with access for employees, and are generally just awesome, cool people. Huge fan of the team at Glacier Bank. Thanks for everything.

Not sure if i should be offended or not, seems to move slower than a glacier to get anyone on the…read morephone. All i wanted to do was open a bank account to give my business with the local or regional bank. Oh well there is always Wells Fargo who seem to know me everywhere I go. I will stop by next time it is convenient for me to do so. Can't rate the value as they did not seem to want to take my money.

We have been at this bank for over three years. They are…read morealways professional and efficient. We recently went in and signed documents with their notary, which is free as a member. I like the online banking and use it more than the actual bank.

From the owner: First Interstate Bank in Whitefish, MT offers a comprehensive suite of personal and business…read moreproducts to take care of your diverse financial needs. Whether you're a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Whitefish branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 - to take the best possible care of our customers, our employees, and the places we call home.

Great service, and good rates! Online Banking platform is easy to use and much more streamlined…read morethan other credit unions who put more preference on customization than creating an easy to navigate experience.

I went to the local branch. It was awkward stepping inside as no one greeted us. I went up to a…read moretell her who eventually directed my wife and I to wait and someone would help us with starting an account. The woman who was supposed to help us had to leave and I could hear her talking to another woman about helping us but the other woman didn't want to. We were told to just come back the next morning. We did and finally got set up. The person who got our account started was friendly so I give them a star for that. Lately I have been trying to start teen accounts and it has been very difficult. I tried calling the bank but it goes to one central spot and they were unable to set up an appointment for me to get an account started. Someone was supposed to call me and I did eventually get one phone call. I missed that call because I was in an important staff meeting. I have called that person back no less than three times and haven't heard back. I finally stopped in to the Whitefish branch but was told the person who could help me would call me back. That never happened. I call again and am told I should just do everything online but the online experience isn't very intuitive and I have to upload things when I already have an account started. Why do they need someone like my passport? I am so tempted to find a different bank but I have already started a checking and CD. There definitely needs to be some adjustments in the operations of the bank and how they follow up with customer service.

This is a review of Ed Nissen!…read more Over the last year, my family has be dealing with the loss of our father and transferring his house in Whitefish and eventually getting it ready to sale. Since I decided to attempt to purchase my first house, which I had a small fraction of ownership in already, this transaction was both not straight forward and somewhat complex as it was my first house purchase. Ed and his team were amazing at coming up with solutions that would work for all parties, the seller, and the buyer and all involved. I am not from Montana, but it was an excellent experience in dealing with a location that I was not familiar of and somewhere which I will now call home. It is always difficult to get all the way across the line in buying a house and I am so stoked that I found Ed to help me. Thanks so much Ed and team for the fantastic service, and for getting me to where I wanted to be. Kindest Regards, Stuart

I had a positive experience getting my car loan. No drama. They did the notary for the purchase.read more

Poor customer service, can't get on-line access to work, too many fancy buildings. Cant just "roll…read moreover" a C.D..

Visiting from out of town and needed to break a fifty, including getting a roll of quarters…read more Apparently they don't do that for anyone who is not a customer with accounts at the bank. They were kind when they said "no". But I mean, they are a bank, right? Is that normal?

Cutting back of services(diminishing hours, app is garbage), some new poorly trained staff, and…read morepoor customer service make me really wish I'd chosen to bank elsewhere. Some of the tellers are super wonderful, helpful people though.

From the owner: At Glacier Bank, we believe in relationships - not just banking, which is why we have a business…read morefocus of service at our core. That focus on service goes beyond the walls of our buildings and extends out to the communities in which we reside. We understand the immense role our communities play in our success and our employees are passionate about actively participating in the community through various volunteer roles.

12/2025 Been banking…read morehere for several years. (Now to set the record straight...after looking at the other financial institutions in the valley, this place had the best banking options available - and that is kinda a sad thing) Anyways, my current beef with them is that their system keeps getting compromised. Let me repeat that (pun intended) keeps getting compromised. For the last several years, both cards have been "hacked" every 2-3 months. And sadly, if this happens on the weekends, their call center can't do nothing to help

I have banked with these guys since February 2025 and they have been great in the whitefish…read moreLocation but I just recently went to the Columbia falls location to cash a personal check which i have Cashed many checks from this particular client, she also has an account there but this check was through USSA which is a nationwide bank and they told me that they were gonna have to put a 5 day hold on it and I'm pretty sure they were profiling me I could almost bet my life on it and there is no reason whatsoever I have not been overdrawn except for maybe once for a short time and it was for 10$ But the check was only $420 which I have cashed many checks ranging from 400 to 315 to $200 and never once had a problem with it Until I went to Columbia Falls location and oh no they were not nice first of all very rude and like I said pretty sure they were profiling me I was not happy I pulled away and then I looked on my account and they didn't put a 5 day hold but they put a 7 day hold and then I go into whitefish location to speak with them about it and the guy tells me that they could get cuffed literally if they cash a fraudulent check which is BS you're not going to get cuffed unless you're in on it or something and he also said that he would talk to the supervisor about it and see if he can overlook my account and maybe get the hold taken off. It is ridiculous there's absolutely no reason to put that hold on That check and low behold I never got a call like they said I would and they never took the hold off-white fish is not so bad but I am not happy with this last outcome and columbia falls their terrible terrible people there!!!!