Go North-West deserve an upgrade in my opinion - having used their services more they really are…read morebecoming a reputable bus company, after years of poor service in every regard from First Manchester who they took over routes from - with the buses slowly being re-designed and implemented they look really slick and modern. The staff on the buses are generally much better too, albeit with a few exceptions however on such occasion the company are really good with formal complaints handling compared to First who didn't care at all. 3* - Ensuring great customer service across all drivers as well as cleanliness especially of the older-fleet and ensuring timekeeping is maintained and improved should be immediate improvements. I also do feel they could have launched with a larger amount of new liveried buses, especially compared to Diamond Bus North West who started commencing routes from First Manchester's Bolton depot shortly after Go North West commenced, in August 2019.

In buses do not turn on the heating and do not check whether the heating is working or not, the…read morepassengers go above an hour or more at a temperature of about 5 ° Celsius .. drivers not check heating system is work . If is not work thats should be report to bus service and fixed . GO NORTH WEST priviusly First does not care about passengers and exposes passengers to the risk of getting sick - this is my opinion

Stagecoach are one of the most reliable bus companies within Greater Manchester, although the…read morepresence in some parts of the city region is minimal compared to others, they have a great number of services connecting the city centre, with Stockport, Media City, most of South Manchester and of course running along the Oxford Road corridor, they even run a slow bus into Leigh (I would recommend using the Vantage buses if heading into Leigh as it uses the guided busway) It's a large bus company, odds are everyone from Manchester has used Stagecoach a handful of times, regardless of what part of the city you're from, it's the largest bus subsidiary in the UK outside of London in terms of passenger numbers, as they carried over 96 million passengers in 2019/20. With the exception of Burnley Bus Company, they also have the nicest buses which serve the city too, they've recently been spending a lot of money - Introducing green by name green by nature buses (eco-friendly and green buses) - New buses with their new 2020/21 lively - Updating their older buses with the new look/feel, getting rid of the really old buses and moving other buses on to other routes which haven't had newer buses for longer than others. The app is easy to use and track your bus at multiple stops, and their customer service is also improving, the social media handling is good in terms of updates regarding delays and other important information. I generally like travelling with Stagecoach, and although they're far from perfect with some services still facing some bad delays, they are improving a lot, I'd love to see them take over more routes as well as introducing more newer buses to avoid some areas being given the short-straw. 4*

Such a horrible experience every time I travelled everyday to the lowry from Salford uni always…read morecomes late when it comes fully crowded when I was setting off from the lowry almost every day 2 or 3 buses stands in a que on the end of the route about 30 min it was huge que on bus stop they won't move after a long wait just only one bus to pick the passengers which has to be fully crowded again it was bz time don't understand for what reason these buses stands and wastes others time ...such a shame

This firm has been around for years but after my recent experience I wouldn't recommend them any…read moremore. The driver was 25 minutes late. He got lost twice (after refusing the postcode)and wanted £25 instead of the £13-14 I was quoted. This he generously reduced by £5 because he 'made a mistake'. When I rang the office to complain they started ducking and diving and eventually said it was my word against the driver's and could I ring back later! My advice is: use a different firm.

Tesco Kidsgrove 10.05 Tuesday 12.5.15. May I offer my praise…read moreto the bus driver who seeing an elderly gentleman tottering down a slope went to his aid. He got there before me! He carried the gentleman's bag and walked backwards down the slope to monitor his progress. What an ambassador for your company! In today's world it is so easy to moan ;your employee showed that he was a caring,genuine human being. Well done!

I used Hulleys of Baslow's number 274 service on a recent trip to Sheffield, being a first-timer to…read morethe South Yorkshire city hoping to get from the Interchange to get closer to the restaurants and shops of the city. The buses aren't too regular, which could leave a problem if you plan to return, on average timetable bus services can be as far as two-hours apart, which really isn't good even for a small bus provider, compared to the likes of First and Stagecoach who run services every 10-20 minutes. The buses were the single-decker old-fashioned type, there weren't too many seats either, and they were too close together and a little uncomfortable for my liking. The driver didn't seem too friendly, and he didn't shout me at my stop as I asked him too, infact he actually went straight past it, so I had to spend a few minutes working my way back which is pretty poor service. They serve buses all over multiple regions from Derbyshire to Yorkshire, and even including parts of Lancashire, I can't help but feel Hulleys of Baslow is looking at doing too much, most of the bus companies split into regions like Greater Manchester, Merseyside etc and there's a reason for that which HoB really need to realise. 1*

Outstanding service from Andrew Walsh coaches. New executive coach, spotlesly clean taken from…read moreErrill to Dublin. Excellent driver in JP. Moloney. Very safe, knew his route and was very well turned out. Good gift of gab and humor but priority at all times was our safety. On time at all times. We were very impressed and Highly recommend this company.

Great service, excellent staff - just one complaint that seems to apply to nearly every bus…read more........ WHY ARE THERE NEVER ANY WINDOWS OPEN?? The buses are stiflingly hot, hence the atmosphere is often not very pleasant! Not to mention a breeding ground for illnesses. Sort this and you would have a lot more happy passengers.

I'm struggling to fault The Burnley Bus Company, which is owned and run by Transdev, they do a…read morefantastic job of offering reliable, frequent buses in and around Burnley, an area which would otherwise be left behind and be an almost impossible nightmare to travel around, due to irregular train times and poor pedestrian streets/pavements. They are going above and beyond to fuel and support the passenger experience, which includes investing millions of pounds on brand new buses for the X43 - Witchway, the buses were already comfortable and impressive but they just had to do one-up on themselves, I hate being on buses for a long period of time, especially with their Manchester - Burnley service taking way over an hour, but they find a way to make that journey enjoyable including - A mini-library on the bus, where you can even take buses home and return them on your next visit - Free wi-fi, the wi-fi isn't too fast but at a time where most other major bus companies have removed it due to either cost or COVID reasons, the fact they're maintaining a wi-fi is great - Mobile phone charging, you can charge your phone here through the USB charging or even the wireless charging at certain tables - Tables upstairs or at the back of the bus downstairs, making the journey much more comfortable again. - Orange front of the bus and lights going around a bus which is predominantly black if there was a limousine version of the bus it'd be the Witchway. I also like the stop announcements which don't just announce the stop, but they also announce the route along the way, for example, it gives you a warning before the bus enters the motorway at Prestwich as obviously it won't be able to stop for a while until it heads into Rawtenstall, it also announces when arriving into city/town centres, I've also noticed this on other Burnley Bus Company services too, such as the Mainline services which connect Burnley with a huge chunk of East Lancashire including Clitheroe. The frequency of the buses is still pretty good, buses regularly run on-time and never seem too overcrowded, which is handy especially during the current pandemic, where many operators have cut their services down to a poor level. I also like how different bus services have a different bus lively, but they all seem to stand out and look good inside and out, buses are as clean as they can be, bearing in mind they don't have cleaners on board, another COVID precaution is cleaners getting on/off the bus to sanitise everything at stations along the route, on the X43, someone got on at both Rawtenstall (Mid-way point) and Burnley (terminating point). The drivers always seem friendly too, it seems there are idiots who work for every bus company who are rude, clueless or even abusive, but I've never experienced a driver from Burnley Bus Company to be anything but friendly and eager to help. 5* - Empowering East Lancashire, not just connecting them into Greater Manchester and parts of Yorkshire, but providing a comfortable experience with friendly drivers, all in all, a great company, I just wish they offered more services which served Manchester.

I've been using Lynx taxis for around 5 years now and have to say I've never had any issues -…read morethey've always been pretty professional, quick to arrive and a pleasant chat on the way to my destination. I would recommend calling up as opposed to using their app as it's a bit hit and miss, to be honest it's really difficult to use and isn't up to the standard of an uber app. In fact don't use the app at the airport as they'll always give you a call back anyway to discuss where to pick you up. It's only £10.50 set fair to the airport from Edgeley and on the way back is much cheaper than getting a black cab (about half price) so make sure you use these guys.

Dreadful. All round dreadful. Sitting in car, taxi 50 minutes late arrival, likely going to miss…read moreflight. Despite ordering a day in advance, operators had to be rung every five minutes (hanging up on me) to finally *assign* a vehicle 35 minutes after it was supposed to be collecting. Unless you enjoy waiting, shocking customer service, and missing your apointments, do yourself a favour and look elsewhere!