I brought a watch there for a new battery. I'd usually do something like this myself, but it's a…read moreLuminox and has a 200m depth rating and I didn't want to risk damaging the rubber seals. They did it as I waited, $25 and about 3-4 minutes and I was good to go. Very fast. Polite as well.

Thanks, Rich and Katrina! I had a small but important earring fix (the post broke off the hoop) and…read moreRich expertly described how he'd make the repair, polish them up, and make them look brand new. He delivered! They were so friendly and patient and Rich established a personal connection quickly by sharing our Bay Area ties. Katrina made sure my order was ready in time to take on my visit this weekend with my daughter. Very happy! I want to return soon and shop at K & Co. Every piece in their cases is stunning!

I was referred to this jeweler to have the prongs on my diamond sapphire wedding ring. We had it…read moreappraised at the jewelers in Bown Crossing. Upon cleaning it the jeweler noticed the prongs were loose. He referred us to Jeweler Bench. When I called the owner was abrupt, and communicated rudely with me. He stated, "prongs do not become loose. That can't be the problem." He was also very irritated that I was referred to ask about scheduling at a time when the repair could be done same day. He stated I was the fourth person to ask this and that he didn't do same day repair. It was his tone and attitude that my husband and I did not appreciate. We were new customers to him and would have appreciated being treated nicely. We will not be taking my wedding ring to him. Customer service is extremely important!

Came in for a minor cleaning of a engagement ring. I was told that it is in very good shape, only…read moreneed a ultrasound cleaning and steaming. No charge! Service with a smile. I highly recommend and will return soon again. Thank you,

I hadn't been in for a few years and was happy to receive the same personalized, helpful,…read morenon-sales-pitch service I have always experienced there. Natalia is extremely knowledgeable and helpful. It is a bit of a drive for me, but so worth it.

Prestige Diamonds and Jewelry is awesome! Kaylah was amazing to work with! Sergey is a true master…read morejeweler and I couldn't be happier that we chose to stay local to shop for our wedding/engagement rings. Trust me if you are feeling overwhelmed on where to go, give prestige a chance and they won't let you down.

I asked for a ring to be made, it wasn't simple but they said they could do it. They missed the…read morestated deadline. Two months of terrible customer service later they showed me an extremely ugly and unfinished product that they expected me to buy. The next day they offered to remake it for me as they knew they provided a substandard product. Due to the poor communication, customer service and incredibly slow speed, I declined and asked for a refund. If it's surprising to hear this from a store with a high review score, know that I've attached the letter that they sent me. It's against federal law to ask a customer to sign a document like this and I suspect that they have been practicing illegal business practices for a long time. Save yourself the many headaches and go somewhere else.

Went to visit with my fiancé and they were so kind since we walked in!…read moreMy fiancé designed the perfect ring and I love it! We love this place!

A friend of mine, who is a true jewelry-lover, had referred me to Randy's Jewelry several years…read moreago. Although his shop is over an hour away from where I live, I have always taken repairs to Randy. I also refer friends to him, because his work is excellent, his prices are reasonable and he provides excellent advice and suggestions.

Christopher and his staff are excellent to work with. I had a very hard time creating a ring with…read morea family heirloom and Chris was patient, helpful, encouraging. I wanted to "blame" him for the ring not being done and he gently reminded me he was ready to help me make something beautiful as soon as I decided what I wanted. It was such a good conversation and helped me realize it was me that was having such a hard time with this, not him. After some design talks and idea searching and a mold being made, we were ready to move forward. Then, after it was made, I wanted some tweaks and he and Bruce, his bench jeweler, got it all figured out. It is a BEAUTIFUL ring which I LOVE LOVE LOVE made from a beautiful family diamond and I know that Christopher and Co will stand by the work and be my jeweler of choice for years to come. I also bought a watch from him which I LOVE!!! He knows my lifestyle and my needs and helped me pick out what works for me. I have also had appraisals of various sorts done here and he also looked over everything in my late mother's jewelry box to give me an idea of what was in there. So in that regards, C and Co helped me navigate family heirloom situations in the wake of a death, and any help in that arena is much appreciated. I would recommend Christopher and Co anyone seeking assistance or product in the jeweler industry.

When I first came here a full set was 60$ then later I came in for a new set of piercings. It came…read moreto my attention that they rose the price up to 150$ when in reality you could go to Clair's and get it for 40$ or under. They also pierced it incorrectly, meaning they pierced my seconds straight when they should've been curved. So don't recommend coming here for piercings.

Great experience with John! Very knowledgeable, friendly, and communicates very well. My husband…read moreand I highly recommend boise Diamond Ring & Coin!

Nice store, great service with pleasant interaction. The owner is knowledgeable and willing to…read moreanswer questions.

Honest, trustworthy, knowledgeable, and reasonable. Have gone to him many times. I've gone other…read moreplaces in the Boise area who said my pieces could not be repaired and sent me away. Timekeeper said a battery will fix this. Wow. I'm Happy!

This was a really cool place. The watch specialist was very nice and very knowledgeable. I had to…read moreget a battery replaced and the back fixed. He did it in less than a minutes. Price was also very reasonable. Highly recommend.

Thank you for making my custom rings. They are amazing! I also appreciate your kindness Neil.read more

Great customer service. I had a bracelet repaired and sized here about a year ago. Neil did a great…read morejob on it. Took it in today because the clasp hook got bent. I told him I would come back for it later. He took the bracelet and fixed the clasp, but told me it was worn and that is why it bent easily. I was in and out in 5 minutes and there was no charge. Thanks Neil, great customer service.

I've been here twice for cleanings and repair for either my wedding ring or anniversary ring, and…read moreI'm very impressed by the staff and their work. My wedding ring, which was a custom ring, lost one of the diamonds (fortunately I found it), and it turned out the tips needed to be repaired. I assume that's why it didn't hold that diamond in place. Not only did they do a fantastic job on the repair, but cleaned it until it shined like it did decades ago! At the time, they told me that my other ring would eventually need the tips done, too, as they wear over time. I put it off over a year, but last year, decided to get it done, and I'm glad I did. Now, my rings are both in good shape, and I don't have to worry about losing a diamond again! The staff was very friendly, and answered all of my questions. They will definitely be my jeweler of choice in the future. I highly recommend them.

Complete cooperation and review of more selections. Also let me return to purchase a more valuable…read morepiece.