I brought a watch there for a new battery. I'd usually do something like this myself, but it's a…read moreLuminox and has a 200m depth rating and I didn't want to risk damaging the rubber seals. They did it as I waited, $25 and about 3-4 minutes and I was good to go. Very fast. Polite as well.

They appear to be out of business. No one in the store during business hours and no one answering…read morethe phone. Probably time to update the listing.

I needed some work done on a necklace I had purchased elsewhere. They were very kind and helpful,…read moreknowledgeable, and reasonably priced. I would highly recommend it to others.

Awesome jewelry repair store! Ben did an amazing job sizing a couple of rings (one bigger & one…read moresmaller) plus soldering my wedding set. You can tell he takes pride in his work. I was under a time crunch & he was able to meet the deadline ahead of schedule! Definitely highly recommend The Jewelers Bench.

I hadn't been in for a few years and was happy to receive the same personalized, helpful,…read morenon-sales-pitch service I have always experienced there. Natalia is extremely knowledgeable and helpful. It is a bit of a drive for me, but so worth it.

Prestige Diamonds and Jewelry is awesome! Kaylah was amazing to work with! Sergey is a true master…read morejeweler and I couldn't be happier that we chose to stay local to shop for our wedding/engagement rings. Trust me if you are feeling overwhelmed on where to go, give prestige a chance and they won't let you down.

I asked for a ring to be made, it wasn't simple but they said they could do it. They missed the…read morestated deadline. Two months of terrible customer service later they showed me an extremely ugly and unfinished product that they expected me to buy. The next day they offered to remake it for me as they knew they provided a substandard product. Due to the poor communication, customer service and incredibly slow speed, I declined and asked for a refund. If it's surprising to hear this from a store with a high review score, know that I've attached the letter that they sent me. It's against federal law to ask a customer to sign a document like this and I suspect that they have been practicing illegal business practices for a long time. Save yourself the many headaches and go somewhere else.

Went to visit with my fiancé and they were so kind since we walked in!…read moreMy fiancé designed the perfect ring and I love it! We love this place!

A friend of mine, who is a true jewelry-lover, had referred me to Randy's Jewelry several years…read moreago. Although his shop is over an hour away from where I live, I have always taken repairs to Randy. I also refer friends to him, because his work is excellent, his prices are reasonable and he provides excellent advice and suggestions.

Their lack of honesty, professionalism, and care for sentimental pieces has been heartbreaking…read more What was once my favorite ring is now unwearable. I no longer trust this company and cannot recommend them.

This store does not have a Better Business Bureau rating…read more I took a clock in for a battery and was charged $30.00 to find out that the problem wasn't the battery. I was told that they had to send away for a battery. When my husband picked the clock up after two weeks , the clock still wasn't running and he was told if it didn't start it would have to be sent to clock repair. I have since found out that the battery should only have cost a few dollars. My husband called to complain and the owner told him he was "in it to make money".

Nice store, great service with pleasant interaction. The owner is knowledgeable and willing to…read moreanswer questions.

Jon is extremely knowledgeable about jewelry and coins. He has years of experience in the industry…read moreand makes buying and selling feel effortless. Would highly recommend.

Honest, trustworthy, knowledgeable, and reasonable. Have gone to him many times. I've gone other…read moreplaces in the Boise area who said my pieces could not be repaired and sent me away. Timekeeper said a battery will fix this. Wow. I'm Happy!

Awesome service - had an issue with the stem on my Bulova watch not staying in place. He looked at…read moreit and all it was a loose screw inside the watch. He repaired it at no cost. I will recommend this shop for antique watch repairs and he won any future business I may have.

Great customer service. I had a bracelet repaired and sized here about a year ago. Neil did a great…read morejob on it. Took it in today because the clasp hook got bent. I told him I would come back for it later. He took the bracelet and fixed the clasp, but told me it was worn and that is why it bent easily. I was in and out in 5 minutes and there was no charge. Thanks Neil, great customer service.

Fast, friendly and reasonable. Very professional. Great…read morestore to business with. It's nice to have true craftsman work on your jewelry.

I've been here twice for cleanings and repair for either my wedding ring or anniversary ring, and…read moreI'm very impressed by the staff and their work. My wedding ring, which was a custom ring, lost one of the diamonds (fortunately I found it), and it turned out the tips needed to be repaired. I assume that's why it didn't hold that diamond in place. Not only did they do a fantastic job on the repair, but cleaned it until it shined like it did decades ago! At the time, they told me that my other ring would eventually need the tips done, too, as they wear over time. I put it off over a year, but last year, decided to get it done, and I'm glad I did. Now, my rings are both in good shape, and I don't have to worry about losing a diamond again! The staff was very friendly, and answered all of my questions. They will definitely be my jeweler of choice in the future. I highly recommend them.

Complete cooperation and review of more selections. Also let me return to purchase a more valuable…read morepiece.