I was referred to this practice by an audiologist. I called to make an appointment. The person that…read moreanswered was rude, dismissive and sarcastic. Before even telling her my name, she peppered me with rapid-fire questions about the referring audiologist, the name of the test that I was given (hearing?), the method and time that the results were sent. She repeated the questions again in a slow monotone. I told her I had no way of knowing this information. All I had was the audiologist's name, address and phone number. She found this funny. At this point, I realized that this was not the ENT for me. After reading several of the other reviews, it seems that my experience was not unique.

As others have mentioned, the doctors and treatment are fine but the infinite hoops you have to…read morejump through to get anything scheduled makes working with this office a total nightmare. We had several post-op appointments scheduled incorrectly and to change them took multiple calls as their system seems to be to send you to a voicemail box that is never checked and your calls are never returned. Very frustrating, would not recommend.

A small yet fluid team of four, including Dr. McKean who brings a knowledge of Otolaryngologist,…read moreAllergy, Asthma, & Immunology care services. Having a good connection with your Physical is a plus. I take that perspective a bit further in acknowledging the patient care team who ultimately makes the Physical & the practice successful. Eyana (Business Manager), Brianna (RN) & Latisha (Front Desk) really worked well together ensuring the patients were cared for & in a timely manner. There's another location in Sandy Springs where they offer the same scope of services - care plans for nasal congestion, breathing issues, facial pain, sleep apnea & administers allergy/flu shots. Aside from the nonsurgical treatments the practice also performs minimally invasive surgeries for in-office for patient convenience. I took an updated allergy test & got some really good insight from Dr. McKean who interacts more conversational as opposed to medical textbook Q&A. My son has Graves Disease & I passed along Dr. McKean's information as I was well impressed with my care & treatment options.

From the owner: About Atlanta ENT, Sinus & Allergy Associates, P.C. Atlanta…read moreENT, Sinus & Allergy Associates, P.C. offers the highest-quality medical and surgical care for conditions affecting the ears, nose, throat, and breathing passageways. Board-certified otolaryngologists Ramie A. Tritt, MD, and Gregg R. Sachs, DO, and Board-certified allergist,  Thomas Chacko, MD, and Lawrence P. McKean, are ENT, allergy, asthma, and immunology specialists who provide on-site evaluation, diagnostic testing, and customized treatment services at their offices in the Sandy Springs and Executive Park neighborhoods of Atlanta, Georgia. The medical staff offers individualized care plans for nasal congestion, difficulty breathing, allergies, sinusitis, facial pain, headaches, sleep apnea, and snoring. They diagnose and treat nasal, sinus, and airway conditions such as nasal obstruction and congestion, allergies, sinus infections, asthma, facial pain, and headaches. They also treat sleep-related issues, like snoring and sleep apnea, and address ear conditions like hearing loss and tinnitus with advanced technologies.

Dr. Leslie is Professional yet Mild Mannered and Very Caring and Concerned with the reason for the…read moreVisit. She is Informative as to what the Exam Can and Will entail with Caution yet seeking Results if it's not just an annual visit. The Office Staff is Professional and Welcoming which includes the Reception/Dismissal and Assistance to Dr. Leslie. Overall this is a Blessed Great Team. Continued Blessings and Success ~PEACE~

Unprofessional. Will not recommend. She will have you waiting in the exam room for hours while she…read moresee patients whose appointment was after yours!

My Doctor Bryson is the best he tell it How it is. And he care about my well being. I'm getting old…read moreso I need to tighten up. Got to cut back on the alcohol my friends. But this is a good place to check everything.

I am very upset at the fact that I went in because I was having problem with GERD I told them that…read moreI don't have the virus and because I said my chest feels heavy because of my GERD and I don't have medication that I like they put me in the covid 19 area and now I might have it and I am beyond depressed about it ! Staff was cool but yeah I'm scared asf

dr. Taylor was unbelievably fabulous! I went with my husband because he was having problems with…read morehis hearing aid and we wanted to make sure that both of us could adjusted if necessary. Dr. Taylor was with us for about an hour cleaning adjusting fixing and just doing everything to make us feel secure when's he left the office I

Went to Dr. Witter-Hewitt because my son (1yo) needed tubes in his ears. I was seen by the…read moreaudiologist and Dr. Witter-Hewitt for maybe a total of 30 minutes, but was waiting a combined 2 hours over the course of the visit. This included at least 30 minutes in the exam room, which was not child-friendly at all (no toys, lots of knobs he couldn't touch, and of course being at the office for over an hour by this time, he was ready for his nap). I could have lived with all of that, and the Dr. herself was perfectly nice, but it was her lack of response following the appt. that was truly upsetting to me. As it turns out, while the doctor's office accepted my insurance (United Healthcare, through Delta Airlines), the surgery center Dr. Witter-Hewitt prefers did not, which no one discovered until the surgery was already scheduled. The schedulers, who were very nice and helpful, coordinated with the other surgery center (Meridian Mark) to find times where Dr. Witter-Hewitt could perform the surgery there. However, Dr. Witter-Hewitt never got back to her schedulers to pick a time. I waited 4 business days for a response (6 with weekends) and heard nothing from the doctor, though the scheduling staff would call me to tell me they were still waiting. I even asked to switch to Dr. Jenny Kim, who did my daughter's surgery and we liked, just ironically didn't go with originally because I wanted the surgery scheduled as soon as possible. However, the schedulers didn't feel comfortable "giving away" Dr. Witter-Hewitt's patient without her permission, which also never came. Meanwhile, my son had double-ear infections that she did not want to treat with antibiotics, so we were really just waiting for the surgery to give him some relief. In the end, I never got a response from Dr. Witter-Hewitt, which is such a poor experience. My son was in pain, with double-ear infections, and the Dr. couldn't even be bothered to release me to the other pediatric doctor in the practice, let alone actually schedule the surgery at a different center. I found another practice who out of compassion was able to squeeze us into his schedule and perform the surgery. To add insult to injury, I still got hit with a $320 bill because it was under my deductible. I worked with the office managers to get some of it written off, but they claimed that they have no power to do that because they use a third-party billing service. My mom is a billing manager at a third-party billing service, so I know that is BS, but I don't really have any recourse except this review.

They definitely listen and care which is so rare these days…read more Easy to make an appointment. Very happy!

I was a patient at this practice for about 8 years. I'll preface by saying for the most part, my…read moremedical care and the medical staff were good. However, the front office staff and office policies have not been a good experience. I recently moved out of state and attempted to access my records via the patient portal and could not access them. Per an email request, I received a phone call saying I could complete a form for my new physician (I've already done this) and if I wanted my records I could PAY A FEE for them to be provided via CD. I have two overwhelming concerns: 1) I and/or my insurance company have paid through the nose for medical care for the past 8 years; and 2) who uses CDs anymore-- new computers don't come with a CD drive! What century are you in? Everything is cloud-based now and precisely why I should be able to access my records via the portal. As an example, I can access my Emory and Mayo Clinic records today (some are over 2 decades old and others over a decade old). This is a terrible business practice and nothing but a MONEY MAKER for this practice. I'm hugely disappointed in this nonsensical practice. And, I would also be concerned about a medical office SNAIL MAILING private, medical records. Isn't this a HIPAA privacy concern?