I was shopping at the Office Depot in Lees Summit on Sunday, 2/9/2025…read more I needed to print some documents. I went to the print desk and there was a woman and her daughter standing there waiting for help and BEN - the Office Depot empoyee was on the phone (I later found out he was the manager on duty). He appeared to be on hold as he was speaking to the woman and her daughter. I asked if I needed to stand in line to use the printer (I had never done this before) and he was SO RUDE! He said I am trying to have a conversation on the phone and I only have 2 ears. (he said more but I was so shocked I didnt hear it all) The woman and her daughter looked at me in disbelief as well. I apologized and stated that I thought he was on hold. He continued to say rude things to me for interrupting him. I finished my printing and apoligized again. .He said nothing.. I went to check out with other items that I had and I told his coworker how rude he was to me. She said oh he is rude to everyone including me. She said that customers complain all the time and nothing is done about it. I filled out my survey to let Office Depot know how rude he was and haven't heard anything back. You know, it only takes a minute to be kind. There is no reason to be spoken to the way I was. I would like to say I will never ro to office depot again but I know some day I will have to but I will avoid people like BEN!

I give this location a 0 because of the print department. The "print manager" as she kept reminded…read moreshe was did not help at all. I put in an order and was told I'd get a call and never did. I decided to call them and when I did, I spoke with an employee who told me that my print job would be ready the next day and to call back the next day. When I called back the next day, the print manager told me that there was nothing she could do for me, despite the miscommunication between her and her team. She was rude and not helpful at all. I decided to call OfficeMax in Olathe and the person I spoke with in the print department was very helpful. I recommend the Olathe location 100%. Also, while I was there, there was an older woman who needed help sending information to their email, and the employee refused to help her because it was almost time for the employee to get off. would not recommend Lees summit location!