I love Dr Mensing. I saw her when I was growing up (in a different location), and now I bring my…read moreson to her. Her and her staff are all proffessional, nice and really good with kids. My son isn't nervous or scared, in fact I'm pretty sure he likes going, and that is all due to the wonderful staff. Appointments are always on time and Dr Mensing takes time after each one to personally talk to me about the appointment and answer any questions. I also really like the email confirmations that they send out a day or two in advance - there have been a couple times that I've forgotten to put the appointment on the calendar and I would have missed the appointment otherwise! The building is nice and always really clean. They have a good assortment of children's books and things to keep the kids busy, adult magazines, and a big fish tank in the waiting area. I would definitely recommend this establishment for your children's dental needs!

My daughter has been going there for a couple years. They have everything to make your child feel…read moreat ease. The first visit they pull out these cute "teeth monsters" and show kids about brushing teeth on these great stuffed friendly monsters. I've never had any issues with them, except maybe that they are closed Friday's.

My 5 year old just had some dental work done and RPD was fantastic to work with. I was way more…read morenervous than my son was and the language and terms they use to set the children at ease is great. He was more focused on watching Bluey than anything else which made the work and entire appointment go so smoothy. Everyone is so friendly, helpful, patient and respectful. I definitely recommend going to RPD for your Child's dental care.

They have gotten sooo much better and to be honest I miss them as I had to go elsewhere do to…read moreinsurance reasons. They definitely have made major changes and I wouldn't even think they are the same dentistry

This place has gone seriously downhill since they opened. I've been going here since they opened…read more They were top notch. Now...not so much. My wife and I had regularly scheduled cleanings and follow ups for fillings, crowns, etc. we noticed we hadn't received reminders for checkups and cleanings. When contacted, they said 'Oh, we don't do that anymore'. So, we scheduled our checkups and cleanings at the earliest available time....2 years out from last time! I just called this morning to get an emergency appointment...severe tooth pain, radiating up my face and swelling in my mouth. No live call answers. I was eventually prompted to leave a message, after 5 minutes on hold. 1 hour so far. No callback.

Their rates have gone up and they do not adjust their charges to match my insurance's negotiated…read morerate.

I was a patient for many years, Bernie was my doctor, he retired. then Dr. Lindquist was my doctor…read moreand he was always professional and just as awesome as Bernie. My hygienist I looked forward to seeing annually or even every 6 months as she was amazing. I cant say enough about the team behind the scenes, absolutely amazing! Unfortunately recently I had an emergency and had to re-schedule an appointment. I spoke with Rianna to re-schedule and she lectured me about the cancel re-schedule rules in a very unprofessional way. I guess your front office staff can make or break your business. After many years, 20plus, I am going elsewhere.

Dr Beatty and all the staff are very kind and efficient ,…read morenot to mention timely They provide extremely professional care and are skilled in the procedures while explaining options available. Best dentist in Rochester MN Sincerely

Amy did a fabulous job of cleanng my teeth, as always! She's thorough and professional.read more

Repeatedly has me drive 2 hours for something they could have said over the phone, I've told them…read moreat every one of my appointments that there's one thing I'm not okay with, last appointment (they didn't tell me until I was there) they said they were getting me ready for the one thing I would not do. Dr Akl's response was "There's no point even asking your insurance about other options, they'll say no, and it'll become a back and forth." I called my insurance company and they said they'd partially cover other options. Awful dental office, they WILL NOT listen to you.

What a wonderful experience! Everything about my first visit to Crystal Dental was pleasant (and…read moredare I say enjoyable, despite the fact that dentist visits are rarely anything but an event I dread). Michelle, the practice manager was so kind and helpful in scheduling the appointment and taking care of everything from the pre-visit questionnaires to the payment and billing. Koryne, the hygenist who performed my cleaning and explained each step of the visit, including the x-rays and the cleaning. She was also very gentle, which is quite important when someone is poking sharp objects in your mouth. Dr. Vasev was professional, kind, and extremely helpful in explaining my care plan and the options available to me. Although I didn't require any major dental work, she told me which things I could hold off on and which may be better to address in the near future. She was very kind and personable and I felt comfortable and trusted her work and her suggested care plan. The office is equipped with state of the art dental technology and everything inside is sparkling clean and new. I really liked the layout; Each station has a television which you can watch while seated on the dental chairs that gently massage your back while you are having your teeth cleaned. I wish I had heard about Dr. Vasdev and Crystal Dental Clinic earlier in our year-long stint in Rochester. I would have most certainly gotten my teeth cleaned earlier and more often if I knew about the office sooner.

HEY MAYO EMPLOYEES PAY ATTENTION. I had my visit today. As always they are outstanding. Michelle…read moreis always welcoming, and I was surprised to find out she also chauffers those Mayo employees who don't have cars. What a grand idea to make their lives easier. Dr Billie is great but my favorite person is Koryne. It's been great since I moved to Rochester and Crystal Dental. Yes, I have hated dental visits all my life but not anymore.

My dental hygienist, Lora, and Dr. Phil make a great team. I like that they work well to keep my…read moreteeth in great shape and always keep excellent track of every observation or change at my 6 month cleaning. Marlene H.

Gentling Dental is my favorite! The staff is all really friendly and happy to help with insurance…read morebilling, the offices are clean and up to date and the dental work...well, it doesn't hurt much and seems great! Dr. Melissa is my dentist and she's totally fun. Having nice people around when you have to get your teeth drilled makes life much better.

Bill payment department personnel are not friendly or helpful…read more They will not work with your insurance company. They expect payment in full immediately following (or before) your procedure. You will have to do all insurance paperwork yourself, they will not file for you. "Out of network" is their motto. Do not have any procedure other than a cleaning done without a second opinion from a different dental office.

Care was great! Office staff was rude and nasty needs some…read morecustomer relations training and a lot of it!