I was an ASE certified technician in 7 areas yrs ago, later put myself through purdue and spent my…read moreremaining career as an automotive engineer to the big 3. My health is waning so i avoid doing major maintenance on our vehicles, and took my wife's diesel golf to gurley leep (dealer) who seriously messed up repairs on 2 separate occasions, causing me to repair gurley leep's "repairs", a bit pointless. We tried a few shops around town and i checked their work to my dismay. We tried Wise and i cannot complain. i haven't given them enough work to comfortably rate 5 stars but i can say I trust their work more than the dealer from which we bought the car when brand new.

Wise Choice Auto evaluated my issue quickly. Team kept me up to date on their progress with an…read moreestimated time for my repair to be completed. Work was finished quicker than expected. Vehicle is now running great. Wonderful team and great customer service.

Took our vehicle in, explained what it was doing even gave the code. After no updates for 2 days I…read morecalled to be told I needed a new transmission. The transmission is solid and still under warranty and had it double checked at another shop. the original issue was never resolved, discussed or even looked at. The man I spoke with, Gary obviously was more interested in getting $7800 to rebuild a transmission that has zero issues. I would not recommend them at all.

Take your car somewhere else. Took my Silverado to replace glow plugs, but they want to charge $127…read morefor diagnosing the check engine light. I got that at advance auto parts free of charge. I did agree to pay them for diagnosis. Next day the " front guy" of this country. Called and said it's a sensor fault ,not the glow plugs. After replacing the sensor he called and told me to take my truck to the dealer to have it fixed. When I picked up my truck the engine was running rough and loud. Check engine still on, oil pressure gage not working, Def sensor not working , cooling fan running at high speed at 40 degrees temp. The engine was so lout you couldn't talk and hear each other next to the car. They were telling me is normal. I went to auto zone for a free diagnosing and other codes popped out. Like a Christmas tree. Went back to tell Gery, the front man. He basically told me to Go F.. my self. After I drove away, 2 miles later my engine end up in a " limp mode" . Had yo tow my truck to the dealer. They found out a bunch of fried circuits. It's been a week yet and they are still working on it. I've seen comments of being honest and knowledge. Forget about it. They are ripping you off with the diagnosis and were is the knowledge?

The service department is truly terrible. I had by 2022 Ram TRX serviced hear through warranty…read more They replaced the front control arm and did an alignment via approved service through my extended warranty. It took them over a week to fix (it's a 3 hours job). The alignment was botched and the steering wheel was not straight when it was returned to me. When I called them back to correct the issue, the service advisor informed me I can certainly bring the truck back... but they intend to KEEP the truck until my previous bill was paid by my warranty company. Shocked, I called the warranty company to see what was going on. They told me the dealer would not accept their payment due to having to run it through through a credit card service (100% of 3rd party warranties do this with 0 problems at other dealers). Apparently, Tyler did not want to pay the 3% fee for the transaction. Why this was not added to the cost (to me) I will never know. But Tyler would not accept payment and told me they would KEEP my truck until I PAID the full bill (I had already paid the deductible upon completion of the service that day). I wrote to the Service Manager with this problem, hoping to find a solution that worked for everyone. No reply. I emailed the General Manager. No reply. I then emailed Scott Tyler directly to tell him how his customer was being treated, because if it was my business, I would certainly want to know. No reply. I told them all in my email that I was reaching out to correct the issue in order to not have to do what I am doing today, which is share negative feedback with all social media and RamCares. Since there was nothing after several weeks of trying, here we are. And my steering wheel is still crooked, which I will now have to pay someone else to fix. Horrible service, incompetent employees, management, AND ownership. Take your money elsewhere so you don't have the same experience.

Service department customer service is aweful just going through a routine warranty check an the…read moreguy at the counter an I quote from the dealership I bought my car from she said he was a dick will never take another car there drove to south bend got two cars scheduled no problem they won't get a dime from me ever again.

Received same-day service for a small issue with my car and was in and out within 45 minutes. Was…read morealready impressed with the efficiency and willingness to service even more so impressed by reasonable price! Would definitely recommend.

Recently when to Chojnacki Automotive Repair and was very impressed with the shop. It was very…read moreclean and the people there were very professional and did the work for a great and reasonable price. I would totally recommend Mr. Chojnacki to anyone that needs their vehicle worked on. Great to have a local business that you can trust. Wish more businesses were like that. Thank You!

Good honest auto repair , very friendly and helpful. , I am a female. Senior citizen., their fee is…read morefair., they run on time, they explain everything well, excellent quality . I was recommended to come here by Tracy at Summitt Church, they gave Trussels very high recommendation recommendation. The whole business group at Trussels are kind and competent and fair . Try them, you will like them. Maren pick up the phone now

I had a 4wd issue that sounded like my front end was going to fall apart. Trussells got me in…read morefaster than they thought they could. Communicated well throughout the process. Diagnosed what I thought was going to be a major drive train failure as an electrical issue that was messing with multiple components. Long story short...quick, reliable, competent and cost me way less than I expected. I hope to not need their services again but if I do they get my business guaranteed.

Bernie and his team are the best! They are always so accommodating to my schedule and they have…read morevery fair prices. I don't even own a Toyota! If you miss good customer service and good prices, go see the Hart City Toyota Service Department.

Toyota has sacrificed their quality for profit, like many other businesses in the world…read more I would not recommend Toyota anymore. They use to offer good quality and service, but it has went down the drain fast in the recent years. In my 2015 Toyota Sienna XLE (new at the time). It had 35,800 miles. I purchased this new in October of 2014 from Heart City Toyota of Elkhart, Indiana. Here is the list of problems tht I had woth it: - On November of 2014 there was a recall issued for the second row overhead assist grips. They were replaced in January of 2015 at 7,800 miles. - It had a bad support bearing on the front passenger side axle that was replaced at 22,900 miles. - It is on its third transmission. The first transmission was replaced at 20,200 miles and the second was replaced at 29,800 miles. - The most recent recall, at the time, was on the side doors opening randomly. The recall was issued on November of 2016 and it is May of 2017 and Toyota still had not found a cure. - Cruise control lever light flickering. It was replaced three times. Noticed the first time at 7,800 miles. - Dash randomly freezes for about 5 minutes and then goes blank and resets to the default settings (it has happened seven times +) and Toyota still cannot figure out the problem. - Climate control shut off completely, by itself, without touching any buttons while driving. I submitted a claim to the Toyota Corporation and after four tries, they denied my claim of doing a 'buy-back' or providing a replacement vehicle.

Went in because I had a leaking tire. They found the problem. The replaced the tire. My husband…read morethought we needed one more tire and they let him know there was plenty of life left on those other 3 tires we had!!! We have had nothing but great service from this repair shop!!!! They balanced the tires and rotated them on my other vehicle for a good price. They also did some Transmission work on my son's truck. This service department rocks!!! They are Good guys with great service.

Make a phone call to them they answer put me on hold for 20 minutes comes back hangs up. I call…read moreback and they hang up again. Both my cars needed four tires and one needs a tuneup. I lost my business. For good thanks anyways

Had an appointment for 4 got a text reminder and everything get there and they tell me I have no…read moreappointment. What a waste of my time. And it was definitely not at other store as they close soon and told me they would never had accepted me.

I had an issue with my electronic door locks. Called and asked if they did that kind of work. They…read moretold me to bring it in. They replaced the battery and told me it was fixed. Charged me $500. When the car was picked up, the issue was not fixed. Complained and was told "guess you're going to have to take it to a dealer".