Place has bed bugs , very dirty, staff don't care about anything, stay away don't waste your time…read moreand money

The tavern is a tavern. Cheap domestic quarts. Big screen TVs. Pool tables. VLTs. No restaurant but…read morethere's a vending machine and a shawarma place across the street. Free popcorn.

This b&b was fine, but not great. The owners were nice and very talkative and the location was very…read moreconvinient... but there is little else to recommend the place. *All* of the rooms share one bathroom. The room was cluttered with heaters and fans and lamps. Breakfast was toast, juice and cereal. But the cereal was just the ends of boxes. The tupperware hadn't been refilled. They had a selection of tea, but coffee was instant. This place was fine, but definitely not worth the price.

Always a warm welcome at Downtown B&B. Harimandir & Siri Bandhu always have food waiting for us,…read moreherbs, super supplements and massage services available. We stay here every time we come to Ottawa.

Visited this location during the pandemic only to realize my spa outing cancelled…read more I have been at this location over a decade ago and returned. This location does not have pool amenities but the basic functional uses you need, room, stairs, elevator, ice machine, pop machine (its limited and out of stock), parking..beds and room are comfortable. Shower could use better cleaning. During the pandemic, their hot breakfast serve was no longer available. Typical breakfast included eggs, boiled eggs, meat , fruits, waffles, baked goods hot coffee and juices. The breakfast generally covered dietary restrictions, like diabetic friendly, only whole wheat, gluten free. Now during the pandemic, all we got was a brown bag containing orange juice, a small gala apple, iogo yogurt, jimmy dean breakfast sandwich or Quaker oatmeal bowl and a spoon. The breakfast did not accomodate for gluten free, the premade breakfast sandwich was not customizable (like no processed cheese, no bacon), no whole wheat option, no hot coffee, no option for apple juice, no option for banana...oh yes and for hot coffee we are told to use our room coffee....so yes the hot coffee, hot water amenities that are always open are no longer available. If you're coming to visit, note the room prices are not adjusted for the lack of amenities, you are paying same as precovid. One thing to note, there is a 100$ credit promo when you book two nights. There are plexiglas barriers but no enforcement on non mask wearers!!!

"Functional" comes to mind . Had to stay here back in September 2010. The rooms are clean and…read morequiet. Had no issues that I can recall. Parking is also available and it is within walking distance to a supermarket if ones to get fresh fruits and vegetables.

Nice, clean room with fridge. They also provided some antiseptic wipes in the room to do our own…read moreclean up of touch surfaces. I found the guy at the front desk to be a little cranky, maybe just a bad day. Desk staff in the morning were very friendly tho. They gave us bagged up breakfast because of covid. Unfortunately, no microwave in the rooms to warm it up. Pet fee was a bit expensive at $25 considering at a previous location of the same chain, they charged only $15. Decent location for getting on the highway and heading into the city.

my girlfriend and I lost a baby earlier this week and she had surgery. Per doctors orders she can…read moreonly have a bath. When we got to our room, she went for a bath only to find the plug was broken off the drain. We called the desk and we're told someone would be up - an hour later No one showed. Called back to no answer and finally went down to the desk where he sent up maintenance. He tried to repair it and couldn't and advised us to call front desk again. I called front desk who told me quite rudely to "just have a shower" and when I explained she can't he repeated himself and hung up the phone on me. This is an appalling display of customer service and made my girlfriend break down after a long week. Do not go to this hotel if you want to be respected and treated right. The manager was supposed to call me to speak about this and she did not. An embarrassing hotel.

Our stay at the hotel was awful! When booking the hotel we were told we could use our visa debit…read morefor check in. We arrived and the manager refused to accept the card which was very frustrating. We arrived about a hour and a half after check in and our room was still not ready so we had to wait in the lobby and were offered a warm bottle of water to make up for the wait as if the frustration was not already high enough. Our room had a broken lamp which flickered continuously instead of staying on, both ice machines were broken in the hotel, no breakfast was offered even though it was promoted, and the hotel had uneven halls and walkways with no notice or warnings which were a hazard. We were also promised a giftcard at the end of our stay due to a promotion which we were told would be emailed to us. Gift cards are usually physical. To receive a paper copy of receipts we had to almost plead a case with management and staff. We will NOT be staying at this hotel again. Poor service and poor experience

When I first arrived and looked at the outside of the hotel, I was a little bit disappointed. But…read morethat's where my disappointment ended, the lobby is very nice and very clean. The room that I got was absolutely gigantic and it included a microwave and a fridge and a coffee maker. The restaurant here is excellent, wings were on special and they were delicious. My only complaint is that there is no shelf in the shower and there is not much room in the corners to put your soap and belongings. It was a good stay.

Good value and location. Had a comfortable night's stayread more

The rooms, and entire motel, are well past their prime, with peeling paint and stained carpets…read more The room had a faint odor of tobacco smoke. The cleaning staff did the best they could, but the overall quality is sub-par. Complimentary coffee is available in the office (not the rooms), but tastes awful -- go to the nearby Tim Horton's instead. The price was considerably more than what was posted in online searches of nearby motels (I was charged $131CAD, inc. tax, for a one-night stay for two people on a Sun night in Sept.). The TV only had the free Samsung TV service, not local cable service. WiFi worked OK though.

Absolutely terrible experience. We got here on a Friday afternoon after a 6 hour drive to find out…read moretheir check in system was down and had to wait in the lobby with the rest of the guests having to check in. Our kids wanted to use the pool, it was closed for maintenance but was supposed to be open soon. It never opened that night. When we were issued room keys we got up to our room to find they did not work. Woke up again, Saturday. Not open. Finally around 9:40am after hounding the staff about when it would be opened they told us it finally would. The kids used the pool then we went to the local museum leaving the "room service required" sign on the door. We came Back to room keys that didn't work again, no sign on the door, a bed that was still not changed from prior night (3 year old accident), dirty towels and overflowing garbage. For $400 a night this is a joke!

checked into the hotel recently nice establishment. However, I had a friend come and visit me at…read more7pm and the hotel questioned him and sent him away. Manager called my room and told me this hotel has a "NO GUEST POLICY" and only people sleeping there can be there. I found that very odd for a hotel as it wasn't considered to be to late of a time to have guest. Also, odd as the holiday season is approaching. I believe that race played apart of this matter as other races can have guest come visit and not mine. This isn't the first time of me hearing and experiencing this at this location. Beware before booking. my experience here is 0/10. I am very disappointed on how I was treated at my stay.

The price and location bumped this up to four stars. My husband and I have stayed here twice now…read moreand have been happy. Parliament, museums, and the canal are an easy walk away, and the main street that the inn sits off of (Elgin Street) is full of restaurants and shops so you don't have to go far for a bite to eat (we liked the Elgin Street Diner the best). The inn's breakfast is nice with lots of choices, (including Nutella!), and I liked that the front door is kept locked at all times. There are some drawbacks, like having to share a bathroom and sleeping on a mattress that was a little uncomfortable. I ended up bringing my own pillow since we drove quite a ways to get there, and I think my husband regretted not doing the same. The floors do squeak quite a bit, but I didn't mind this since I like staying in old houses with lots of character. And I was so tired from walking around all day that I conked out in about two minutes after getting back to the room. Overall, a great place to stay if you'll be out exploring all day and want an affordable and nearby place to crash at night.

Any decision to stay at the Rideau Inn should be based solely on the price and location. At a…read moreweekend rate of $70/night and an easy walk from Parliament Hill, the inn is an easy and affordable launch pad to view the city. The inn would be better characterized as a hostel. The downsides are the rooms are very close together. If you stay on the first or second levels, you will hear your neighbors creaking on the wooden floors overhead. The bed we stayed in was lumpy and in need of replacement. The sheets also had a warped feeling from being excessively washed (probably for several years). Part of our room was dusty/dirty, one of our two lights was not functioning properly and our clock was not set. There is a glass window above many room doors, which cause the bedrooms to be flooded with hallway light. Our suite was small, without sufficient space to store our belongings. Several rooms do not contain their own bathrooms. No toiletries will be provided. An attendant is not on-site for most of the day and the evening hours. The self-serve continental breakfast consists of cereal, fruit and croissants. If you are looking for a bargain in a good location, the Rideau Inn is it. However, if you are in search of a romantic bed and breakfast getaway, or a place for comfort and relaxation, you should look for other accommodation.