The landlord lied about knowing that I had a cat and kept my entire deposit because of it and I had…read moredocumentation for my cat and dog to be with me and he told me I lied and didn't provide proof but I still have the documentation with me right now to prove I can have them and now he is keeping my 1510 deposit for no reason. I have photos of the apartment with nothing wrong and no damage worth $1510

the apartment has the best customer service you will ever receive and so friendly and helpful, just…read morelove the new modern lifestyle living. This is close to the historic downtown area and all kinds of upscale dining and eating.

Well, I wish there were half-stars in the rating because The Lodge is better than good, but not…read moregreat. In my opinion, nothing is great except ice cream. Regardless, this place has a fantastic location, near downtown, schools, churches, theaters, restaurants, grocery store, and many individual "shoppes." The current staff working at the Lodge is really fantastic in keeping up the appearance and "spirit" of the place. About the only negative comment I would make is that the closets are too small, but then I'm a lady with a fantastic wardrobe!

Management is friendly and personable. Maintenance is responsive and is also very friendly…read more Management plans small events in the clubhouse and tries to engage the community so that is pretty cool. Parking is very horrible, I called the city and found out the apartments were given parking requirement waivers by the city for the bus stop and bike racks, so expect problems with that. Run by a national commercial property management/real estate company, Avenue 5, so expect all the normal stuff that comes with that. Apartments are nice and have spacious open floor plans. Pet friendly community (good and bad...just avoid walking in the grass). No security cameras. All in all it's a good place but it has its caveats.

We love living at Mill Creek apartments! Our apartment is spacious and has all stainless steel…read moreappliances and in-unit washer and dryer. They are very pet friendly and are coveniently located across the street from a park and a paved walking/bike trail. They also have a fitness center on site that is open 24/7. Management is super friendly and quick to respond to our needs and questions. No complaints about living here!

It was a good decision to move here! We are surrounded by useful stores and businesses within…read morewalking distance. The many activities are varied: from card playing to line dancing, from potlucks to movies, from crafts to outings. And my apartment is comfortable with lots of folks to get acquainted with. The staff is friendly, skilled and efficient. It's a good place to call home!

I have been at Affinity Walla Walla since 2022. The location is great because so many…read morestores/businesses are within walking distance. If you are community oriented, then you will be able to meet people because there are opportunities to get involved. People meet for coffee/breakfast, games, pub time, and other activities. Residents are encouraged to be involved to make the community better for all residents. If you have a problem, things are quickly resolved. Most people in the community are friendly and/or outgoing. I'm glad I moved here because Walla Walla is where I wanted to be and this place fits my needs.

I am writing as the caregiver and power of attorney for my elderly, disabled nana, who rented an…read moreapartment managed by Welcome Home Properties. I do not live in the unit and signed the lease only to help her qualify. Welcome Home Properties told us a co-signer and double deposit would be required if my nana did not meet screening criteria, so I agreed to co-sign to help her secure housing. They charged her over $400 in fees before she moved in. They knew I would not be living there and would be checking on my 85-year-old nana daily as her caregiver. Four weeks after move in, her doctor and Adult Protective Services determined she could no longer safely live alone and had to move to assisted living. When I called to explain, staff quoted an early-termination structure of a $500 re-listing fee, $500 for half a month's rent, and then $500 per month until re-rented. APS later verified that my nana could not live alone. When I requested early termination and release from liability as a disability-related accommodation, my emails were ignored. Instead, the portal showed about $10,250 in remaining rent. The lease was also changed so my nana's signature was removed while mine remained, even though I never signed an amendment. My nana has since been diagnosed with a devastating medical condition and her days are numbered. This company treated the situation like a billing opportunity instead of a serious medical and housing issue. They handled the lease in a way that left a non-occupant caregiver "holding the bag" for the remaining term after APS and doctors said my nana had to leave. I am disputing the debt and filed complaints with multiple agencies because I believe their conduct is unfair, dishonest, and harmful to an elderly disabled tenant and her caregiver.

AVOID RENTING HERE - especially your college-age children who may not know better. Welcome Home…read moreProperties will make sure renters don't get their deposits back. My daughter and her roommate spent an entire day cleaning prior to move-out and took videos and photos of the end result. While there were a few spaces that did need a more thorough cleaning, Welcome Home charged them over $900 and 20 hours of service! And that doesn't include the fee they were already charged for carpet cleaning. There's no way it would take 20 hours to clean an 800 sq ft apartment regardless of the condition. Welcome Home took weeks to respond and never did provide a full itemized explanation for these excessive charges. They are taking advantage of first-time, young, college-age renters and should be ashamed of themselves. Their office staff never seems to be able to answer questions and is known for giving people the run-around both on the phone and in-person.

If zero stars were possible that's what I would select for them. The office customer service is…read morehorrible.

My little family has lived at Lionsgate for over a year now and we are consistently pleased with…read morethe level of service, professionalism, and neighborly demeanor of the office staff (Amanda and Don). We are so happy in our community here and are never lacking for help when it is needed by Amanda or Don. Thanks to them for helping make our experience living at Lionsgate so great!

This place is TERRIBLE..... First, they are VERY dated in appliances, carpet (eww), and you can…read morehear everything going on in the surrounding apartments. The apartments are dark and gloomy and they smell very musty. The absolute worst part of the apartments are the managers. Sure they take great care of the grass and the pool, but as for taking care of the tenants I would give them a zero or negative rating if possible. I lived there for three miserable years. I have experienced in the last three years the managers very sensitive to voices and music. For example it was the middle of the summer about 2 pm and there were children playing in the pool having a great time. Within minutes the manager yells at the children to be quite as people are "sleeping". I didn't think they were a problem, but apparently quiet time is 24/7 to the managers. The managers are very rude, cheap, and selfish. Recently there was a situation that occurred in my apartment that involved a neighboring tenant. What happened in this situation really makes me feel like it is a very unsafe place to live. The way the manager handled the situation was so disgustingly unprofessional. They defended the tenant that was in the wrong and basically accused my sister and I of lying. Needless to say after changing the locks on the doors and placing a chair under the door at nights, I still felt unsafe and afraid. As a result of how the managers handled the situation and treated us, along with feeling very unsafe we decided to move. I STRONGLY recommend NOT living here. Go for the more expensive places because you would be paying for a little more safety.

From the owner: Now Renting 2 Bedroom/1 Bath Apartments for $665!…read more Perfectly Situated in a peaceful Walla Walla residential area. Kingsgate East and Village Apartments is the ideal place to call home! Our convenient location puts you exactly where you want to be. Living at Kingsgate East and Village Apartments means you're close to public transportation, shopping, entertainment and all that Walla Walla has to offer. Apartment Features 24 Units Have Washer & Dryer Connections Air Conditioning All Electric Kitchen Breakfast Bar Cable Ready with HDTV Available Carpeted Floors Covered Parking Curtains Dishwasher Extra Storage Garbage Disposal High Speed Internet Available Private Balconies and Patios Refrigerator Some Paid Utilities Community Amenities 24 Hour Courtesy Patrol Access to Public Transportation Beautiful Landscaping Corporate Housing Available Covered Parking Easy Access to Freeways Easy Access to Shopping

My daughter wanted to rent an apartment at Brentwood Apartments. She filled out the application,…read morepaid the fee for background check and has never received a letter or phone call from the company. I have tried to find out who actually owns these apartments with no success. My daughter is moving up from CA, she was in CA, so I went to give the fee. I paid in cash, is this what the problem is? Not sure if she will ever receive the letter regarding her background check. The manager said that they couldn't read the address. Specifically the zip code. I think a simple zip code search would have been easy and quick. Or, a quick phone call to make sure they were sending it to the correct address. Anyone know of apartments that don't leave you hanging?

The property manager stated that we had bad rental history due to periods of unavoidable…read morehomelessness. She did not check any references or run our background checks.

One of the WORST companies I have I have ever had the misfortune of coming across. Misleading,…read moredishonest, overall shady. They will say anything to collect that application fee. Won't tell you they DO require a certain credit score for EVERY resident and won't even let you see ANY property before paying this fee. There should be laws against this. They have the majority of properties under their control. As owners, let's stop giving them business! If you want to be viewed as honest, you must be transparent. And because I said I will be reporting g them to the BBB I am now being refused service. As a disabled veteran searching for housing how can this be legal?

Was great up until they forced me to move so they can raise the rent and then used my deposit to…read moreget new blinds for the place which were in the same condition as the day I moved in! Never doing any business again with them and will be sure to let everyone else know as well.