Very unprofessional, uncaring establishment. I had an appt with the social worker to fill out paper…read morework for respite care. I showed up and the social worker was a no show. Instead, the receptionist talked to me to say she was there to help me instead but she didn't really know what the social worker and I spoke about and the reason of my visit. She said, "you just want resources" when the reason for my visit was to fill out paperwork. I already have all the literature from a previous visit. After I left, I called the receptionist to tell her that just blowing off an appt with a client is not acceptable, specially since they are in the business of caring and dealing with people under a lot of stress. My voice was stressed and I was upset but I wasn't screaming. She said, I can't scream at her or she'll hang up the phone, then before I can respond she hang up the phone. Where's the compassion and the professionalism that one should expect from an institution like this? I can just imagine how they treat patients staying there who have dementia and can't speak for themselves. One would think that they would treat the family decently at least until the patient is in so one if left to wonder how bad they get after that.

Please do not take your loved ones here. They are always short staffed and what staff they do have…read morechanges frequently because they do not treat their staff well. Nursing directors here also change frequently. Although they call themselves an Alzheimer's Special Care Facility, they are quick to tell families that they must provide and pay for additional help when your loved one needs additional assistance such as eating, bathing, and just general attention. They are quick to send patients to behavioral hospitals when they feel that they are even remotely out of sorts. Any decent Alzheimer's facility would realize that this is part of the disease and that any changes in environment can have devastating and lasting effects on the patient. If you do decide to consider this facility, please spend an afternoon there and observe. They have also had several deaths due to falls of patients who were not properly supervised, respiratory infections and one from sepsis.

My wife and I have lived here for 9 years and still look forward to every day. So many activities…read moreand have made lots of new friends. There is something for everyone. Great staff. Love everything about this place !

My grandma was there for about 3 months. They did NOTHING. Most of them sat on their asses. The…read morewhole time she was in there she had infection in her whole body. Also, she had horrible bed sores. They're suppose to flip her every hour but didn't do so. This place is awful. I do not recommend.

My friend has had a visiting angle come to her house 4 days a week for over a year. When I went to…read morevisit I found her apartment disgusting. The trash in the kitchen was overflowing and a second bag of trash was in front of it. The bathroom had a depends box completely full of used depends. I was straightening up and picked up something that had fallen under the desk and about a dozen roaches ran out. My friend is visually impaired, so she can't see the cracker on the floor or the crumbs, or that she's dropped her medication. I depend on her "angle" to pay attention to things.. I am very very disappointed.

My mother in law hired Visiting Angels to take her to the grocery. She is 92 years old and in good…read moreshape for her age. However, she walks with a cane and can become confused and unsteady in crowded situations. She was picked up on the Tuesday before Thanksgiving by a Visiting Angle in a truck. It was pouring rain. My mom in law is not good with stairs or even curbs. This woman comes in a truck. The first obstacle On the way to the store she starts to tell my mother in law how awful she feels, that her back and legs are really hurting and she doesn't know how she will make it through the store. Mom, being a sweet lady, says "it's ok, I can go alone". And this woman lets her. Long story short, she was able to get everything she needed but was very tired and a bit confused by the time she got to check out. She told me that she felt scared She managed to get everything on the checkout belt but could not sack her groceries. Finally, the cashier helped her and she went out to be picked up by the Visiting Angel. This woman took her home and did (at least) take her groceries into the house for. Of course, because it was still pouring and she drove a truck, all of the bags were full of water and everything was soaking wet. For this 'service' she was charged $50. Being the kind of human that she is, she forbids us to actually call Visiting Angles in Bloomington, IN and demand an explanation and her $$ back. So I can tell my story here. Obviously we will not be using this service again, but hopefully, this review will be seen and this organization will keep this from happening to someone else. This story could have had a much worse ending.

The management here is terrible! They do not care about their staff only about how much money is…read moregoing in their pocket. The scheduler is the worst of them all. If you want a good place to work, here is not it!

From the owner: Harrison's Crossing Health Campus is a beautiful senior living community takes a modern touch and…read morecombines it with a classic design to create a warm place to call home. We offer assisted living, skilled services, and memory care options for seniors seeking excellent care and support in Terre Haute, IN. Residents enjoy fine dining, personalized services, and a host of programs designed to match their individual interests and abilities.

It's a great facility that has a lot of caring people. The assisted living has just been…read moreremodeled. The whole facility is well taken care of.

Received 88 year old person after 2day post opt hip surgery. No staff was available to evaluate…read moreher. Got to room Asked about her getting up in the night no monitors or bed rails OK why did you allow her to be transferred to your facility knowing no one would be there to do evaluation . My sister called Todd the administrator ask what we should do basically was told to roll the dice until she could be evaluated. Todd your tone with my sister was inappropriate you are lucky I couldn't reach through the phone. We picked Harthstone because they were great in the past. The staff have been great except for admin Todd you should be gone!

Excellent staff and environment. They go the extra mile with care and compassion for the residents.read more

Very nice facility! When looking for assisted living whether for yourself or a loved one, you hope…read moreto find a place that can provide as close to "home" environment as possible. While I would add some bright color paint to some of the walls (grey and white right now), this home offers a theatre room, a library, an exercise room, two sitting areas with fireplaces and some outdoor patio space. Also, a large, linen tablecloth dining room. The rooms are adequate in size, look comfortable, with a double sink, apartment size refrigerator, and microwave. There is usually room for 1 or 2 chairs for visitors and a single bed. The bathroom is large enough to easily maneuver a wheelchair or walker. During our visit, bingo was being played and we were told there are always scheduled activities to keep residents busy and socially involved. Lets face it none of us look forward to having to live in an assisted living facility. Or having to decide where a parent or other family member may have to live temporarily or permanently. For me, a baby boomer, it was comforting to know this place is here.

Thank you for a great group of hard working professionals over the years. Your company has helped…read morewith my late husband, my father and my mother. Thanks to Olivia and Nicole for most recently helping with my mom at Harrison Crossing. Appreciated so much!! Jana F.

From the owner: Home health care customized to fit your specific needsread more