I found Heather after four property managers, including a few large well-known property management…read morecompanies and small ones to say say they were all a disappointment is an understatement of the century! Heather currently manages four doors for me. I would describe her property management firm as a medium size firm and she excels in communication and honesty. I trust her 1000% handling everything and she has been such a godsend. Her team is such an amazing property management firm that I wish I could duplicate her to use in my other states. If you're looking for personal and professional service stop searching, you have found her!

I've rented in Louisville for 13 years now, and Heather and her company are easily the best,…read morenicest, most responsive and professional group I've encountered. She is always checking on tenants, properties, and following up promptly even for silly things. She treats the property she manages as if it was her own, and the tenants as family. The property of hers I am in is clean, secure, maintained impeccably, and issues, though few, are immediately and thoughtfully taken care of. She has come by to bring me items and even allowed me to have packages to be sent to her directly, then she brought them to me asap. What more could a property owner or tenant ask for? If I owned rentals in Louisville, as I have in other states, I wouldn't bother looking at anyone else if I could use her. I was fortunate enough as a tenant to find All Property Management and Heather in a city chock full of lesser property managers who I've had experience with. She knows what owners and tenants want, and quickly delivers positive results. The value is great, because you not only get a great place to live but well-vetted neighbors, and a seriously responsive property management company. As an owner or tenant, she is here to help you immediately.

Marshall Reddick Clarksville Property Management does a great job. Very responsive and friendly…read more They take good care of me, my property and my tenant. They are very transparent on their charges with no hidden fees. My contact person at MR Clarksville is Michelle Doyle and she couldn't be nicer or more efficient. I highly recommend MR and Michelle for all your property management needs.

Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

Great experience with Elite Realty Group! Finally, a property management group that has great…read morecustomer service! After several horrible experiences with Clinkenbeard and other subpar property management groups, my husband and I found ourselves hesitantly at Elite Realty Group. Not sure what to expect, we sat down with Priscilla (co-owner). We were shocked. Not only is she very intelligent, she and her partners have a love of what they do and do not seem focused on money, money, money. After looking at several houses we came across our current rental. We were shocked as she and Sheri explained their process for getting a rental ready for new tenants. Professional housecleaners, shampooed carpets, fresh paint, updating fixtures, blinds were just some of the maintenance features for every change in tenant. We were in a hurry to move in after seeing how thorough Priscilla and Sheri are about getting rentals prepared for their next tenants. After signing a very detailed lease explaining clearly OUR duties and THEIR duties about property maintenance, we moved in. Because we pushed to move in so quickly, Sheri moved up all of her appointments to get the house ready. Three blinds and an oven light did not have the opportunity to be fixed. I was worried (after reading Rusty R's review) that they might forget to fix the blinds and oven light. I was wrong. Sheri called me several times to arrange for their handyman to come out. They worked with our schedule and came out within a week of us moving in to do the repairs. Exceptional customer service, great properties and a wonderful staff, could not ask for more from a Property Management Group. Save yourself some time, if you are in the market for a rental or thinking about renting out your home-go with Elite Realty Group!

ell I had to at least give the 1 star. I'm 53 and I have been a renter my entire adult life and…read moreworking with Bailey Property Management was THE WORSE EXPERIENCE EVER!!!!! BPM took over managing the building I lived in after 3 yrs of living there. 1. The water (which was paid by them) was cut off for almost 3 days. They blamed the previous Management Co. 2. The apartment next to me with a shared entry door was vacant. I requested that once they completed the apartment & when it's ready to be rented to please change the locks because the previous management co still had keys to the current lock. Ashley responded that "the previous Management Co (LREI) didn't know their ass from a hole in the wall. Ashley was the management supervisor which she lacks professionalism and communication skills. Nonetheless they changed the locked prior to completing the work being done in the apartment next to mine. The keys to access the unit and shared entry door were in a lock box attached to the building and the contractors often took the keys with them. The maintenance man who brought random help with him who weren't employed by BPM. The "Vetted" employee maintenance man Charlie never got out his truck due to partial disability sooo he never actually did any work just whomever he could get to hop in his truck and make a few dollars for the job. Well one day while I was sitting in my car I watched him while he sat in his truck and yelled out to his help of the day to get the key out of the lock box and proceeded to yell out the code. Now I never felt safe in my home. 3. The biggest expected snow storm of the winter came thru and it took them 3 days to get salt or even attempt to shovel. There were 4 occupied units and we're all calling for assistance. But were ignored and talked about our constant complaints. (I have Ashley on my camera footage talking about how we complain and stated it makes her put us to the bottom) 4. The property lights that they're responsible for paying were out. Which means not only is it PITCH BLACK Outside on the property but I couldn't see from my front door to the main shared door. I had to use a flash light to get from my door to the main door and then to my car after it was dusk dark. I obviously really didn't feel safe at 23rd and Chestnut Street. I expressed these concerns and was told that the locks would remain as they were and they didn't know when the light situation would be resolved. I later discovered that my door key to my apartment not the shared door was also in the lock box I expressed concern for my safety AGAIN Ashley responded by saying she would trust the random maintenance men with her 18 year old daughter ‍ but at this point I was told I could break my lease without penalty. I jumped at the opportunity. 2 weeks later they were removed as the management company. They only lasted 4 months . I had lived there for over 3 years and if they had never became the management company I would probably still be living there. But the lack of communication & professionalism and no care or concern for my safety ran rampant and I felt it was in my best interest to leave! While doing my move out inspection Ashley began bad mouthing the owner. I don't recommend using them as a management company or as a landlord!!!!!!

I've been renting in this building for 10 years and ownership has changed twice in that time, so I…read morehave dealt with 3 owners and the third owner put Bailey PM in charge of the building. The new owner is an absentee landlord who lives far away and has not been available or hands-on, or responsive, and it created many problems. Now I'll make a very long story short. Ashley Campbell with Bailey PM is a lifesaver in my book. She cares more about me and this building than the owner who lives in Florida. With every problem, she has gone out of her way to assure me that she knows about the problem and will take care of things - and she has taken care of every problem that the owner has ignored. She has helped me in many ways since January, she always returns my calls, she has gone out of her way to do several things for me that the landlord was supposed to do. Ashley Campbell is a real jewel - she's a very good manager, and she has plenty of common sense. I'm 65 and old enough to know this makes Ashley unusual in the world of landlords and property managers. She has recently reorganized the owner's entire business model for renting - that makes her doubly unusual. There are some things you can't put a price tag on, and Ashley Campbell with Bailey PM is one of them.

Great management team, professional ,kind well mannered maintenance, up to date housing and gyms…read more Clean and quiet . This place loves it's veterans and will bend over backwards for you.

From the owner: Knox Hills will make you fall in love with military housing by providing you with the ultimate…read moreliving experience. Our rental homes are designed with you in mind. From our impressive array of features and amenities to our convenient location

Wonderful management company who truly cares about the customer--both tenant and owner! They…read moremanage our property and we can be assured that our tenants are always taken care of!

From the owner: Professional Property Leasing, Advertising, and Tenant Selection service providers for investment…read moreproperty Owners and Managers alike. We also serve individual homeowners who would rather rent their home than sell. 4 Rent Louisville offers comprehensive property management services partnering with Bill Stout Properties using powerful cloud based property management software.

I lived off of east main avenue for two years, and while there were small issues here and there,…read morethe owner allowed one of the best things ever to happen for me; he allowed to bring a dog into the house even though I had broken his trust previously. This dog has now been with me ever since. I know it doesn't seem like a big deal to most people, but to me that owner saved this dogs life and made my life so special because he cared enough to give me a chance. Also our maintenance man was very nice. The house is huge and is so close to everything. Very nice backyard. It is an older house but that's kinda the best part about it. Sherri is amazing, I did get mad at her a lot but looking back she taught us a lot and was kinda like a mom in a way. Also the rent is so cheap compared to other 3beds

never answered any of my maintenance request issues EVER in 6 months; or any of my questions or…read moreconcerns when I was buying my condo

Property owners/investors, go elsewhere unless you want to lose all of your money and have negative…read morecash flow, month after month. This property management company will inundate you with fees and charges making it impossible to keep your head above water. They charge a flat amount for your properties every month(plus a ton of other fees, especially when leasing!) whether the properties are leased or not so they have no incentive to produce results- it's a broken business model. Again, unless you are looking to lose money for months on end, go elsewhere. I'll likely be defaulting on my mortgage for this property soon as I put most of my life savings into this property and can't keep paying the mortgage and taxes out of pocket.

I had BPM remove and replace living room, kitchen, and bathroom flooring and replace with tile and…read morelaminate along with some interior painting. Did a great job on all 3 rooms and in a very quick time. Pricing was very affordable. I would highly suggest them to anyone. Very professional and courteous.

From the owner: Remodeling Work, Property Maintenance and Cleanup, Handyman Services…read more Services: Painting, Drywall, Flooring, Bathroom and Kitchen Remodels, Custom Showers, Plumbing, Property Maintenance. Locations Facts: Free Estimates, Same Day Service, Paperless Billing.

Heather is PHENOMENAL! I would absolutely recommend to her to anyone looking to buy or sell a…read morehome. I recently moved to the Louisville area from Phoenix, AZ, and I could not be happier with my experience. She organized and toured each home visit with me and pointed out all the great aspects and any potential pitfalls. During negotiations on offers, her advice was lifesaving (or rather pocketbook saving!). She is professional, friendly, and full of amazing recommendations from contractors to favorite local eateries. Thank you, Heather! You are a rock star!! I am so grateful for your help! If you're looking for an agent, don't hesitate, CALL HER! When family and friends recommend a different agent, don't listen or waste your time like I did, CALL HEATHER! She is more than worth it.

I recently moved to Kentucky from out of state. Heather helped me not only find the perfect house…read morein a super crazy market but she recommended places to see and things to do in the city. She put me in contact with specialist to deal with anything that went on after purchasing the house. She was an amazing agent and I highly recommend her.