I have lived in the Grampian Hills Apartments for 5 1/2 years. The apartments are large with lots…read moreof storage space. I love the location. The office and maintenance staff are topnotch. But the apartments have lots of problems. They have been around since the 1970s. The appliances, flooring and paint is freshly done for each new resident. Unfortunately, the walls do not seem to have had the kind of regular maintenance that should be done on apartments this old. Mine are buckling and cracking all over the place. It looks nasty! My bathroom is a disgrace. I have had to have the flooring replaced 3 times because of water leaks and I have 2 colors of tile in my tub surround. The complex only rewires the apartments with fiberoptic cable if the tenant specifically requests them to. When I moved in, I was advised by Xfinity that rewiring was necessary to get the proper reception for my HD television and Wi Fi. Grampian did rewire for me, but I had a terrible mess to deal with because I had to off load 2 closets and they to cut holes in my ceiling wallboard. Dust was everywhere. Not a pleasant thing to deal with right after moving into a new place. And to top it all off, I was told by Xfinity that my service will never be as good as it should be, because not all the apartments in my building have been rewired, therefore I will have feedback into my system. So, I am paying for premium cable, which I am not getting. It is also incredibly noisy in my apartment. While the apartments are soundproof in many ways, when anyone in the apartments above me runs water, I hear everything. I can tell when toilets flush, the dishwasher is running, when someone takes a shower and when they run their washer. The washer and dryer in the apartment(s) right above me are located right above my bedroom. When my neighbor(s) run their washer in the early morning, I cannot even hear my television without almost doubling the volume. When the washer spins, the picture above my bed will sometimes move. I live on the bottom floor and all Summer long my apartment smells musty, even though the complex has provided me with a dehumidifier. This summer, in the middle of the Covid 19 pandemic, I had a major incident in my apartment. In the 5 years I lived in this apartment, I have had 4-5 leaks in the dining area ceiling. Each leak was immediately investigated, patched, and repaired. However, the leaks were occurring in a main water pipe that just so happened to be in my apartment. They finally decided that the pipe needed to be replaced. It took 5 men and about 6 hours to make the repair. I had damage to multiple things in my cupboard that got drenched in one of the leaks. I had multiple holes in my ceiling for a couple of weeks and many more while they were making the repair. Then I found out that this pipe had something like 15 patches in it. It should have been replaced before it became the crisis it did. So, if you plan to move in here, make a careful inspection of your actual apartment before you move into it, and ask a lot of good questions. You will be paying premium rent, so do not settle for less. Lastly, beware of the parking lots!!! In the last 18 months, my car has been vandalized once and hit twice. The complex has no cameras or other security measures. In all cases, the individual(s) who damaged my car made no attempt to leave a note so I had to incur the cost of my vehicle repairs.

I have used Bowen several times to buy and sell my homes. Their staff is friendly and professional…read more Once, I encountered an issue after closing, and the president, Larry Johnson, personally resolved the problem. He went above and beyond whatthout me having to ask. I would never consider working with another agency.

Our experience with Bowen Agency representatives and the property owner was lacking in full…read moredisclosed costs and a failure to understand our concern or address the issue. Expect to pay more at the end of the year and don't expect Janelle or her boss to handle lease questions professionally.

Tim and crew were prompt and worked quickly and efficiently, even staying late to complete the…read morejob, which was building new front steps. The job required some creative thinking, and Tim was up to the job. Highly recommend. Will use again!

Better as a buyer Agent, as a sellers agent nothing went well. He was often not able to show homes…read moreeven if asked days prior. Did not send homes available in area looking. As a sellers agent, did more to accommodate potential buyer in negotiating process. Also, some of our personal property went missing just prior to closing. Just a horrible experience and it didn't have to be. We often said, we'd keep it on the market for a potential better offer. He just seemed to be more interested in selling at any cost then our needs and desires. On the plus side, when he was able to make time to show homes he was good at that and so as a buyer Agent very good.

I have been living there for 3yrs, I like my apartment it's just the right size for one person. I…read morehad to call Ben when I locked myself out of my apartment and he was there within 15 minutes. The kitchen really could be up dated but I keep it clean and that is what is important to me. I guess I have been lucky and not had to many problems. The laundry area could be bigger and the machines break down very often, but I am centraly located so I could go any of the other laundry facilities. When ever see him he always he always says hi.

I have lived here for about 2 years and so far it has been a pleasant experience. The rent is…read morebeyond reasonable for the area. I had looked at other apartments around the same size and they were all at least $200 more. I have only had to call after-hours maintenance once (water heater broke) and in no time I had a brand new one. Despite being next to the high school, it's actually pretty quiet - aside from when the band is outside practicing. There are only 1 & 2 bedroom apartments and no pool, which makes it a somewhat quiet neighborhood because you don't have a bunch of kids running around. I don't mind kids, but in my past experience at other communities it seems like parents used the pool as a free summer babysitter. As long as you pay your rent and don't treat the place like a flop house, you won't have any problems...except for guests sometimes trying to take your parking spot.

Over the years, the property manager, Courtney, continuously added arbitrary fees and raised our…read morerent far beyond what's reasonable. Our rent doubled within a year, which was more than what many neighbors were paying, even those who had been there longer. We were essentially priced out of our place. Pretty ridiculous for a property manager who can't even show up at the property half of the time. When we reached out we were leaving voluntarily, she declined to respond to us for over a week and sent us a "final move out checklist" less than 24 hours prior to when she knew we were leaving. There's a severe lack of communication not just between tenants and the property manager, but also the company PMI. The living conditions were unsafe. We dealt with visible mold on the ceilings, walls, and baseboards, along with leaking and water damage that the landlord refused to properly fix. Her only solution was to send maintenance to paint over the mold, which came back a few days later because painting over mold does NOT kill it. These issues created serious health concerns, especially for someone like me with a disability. Had we not left when we did, our bedroom rough might have caved in as our walls were starting to buckle. (pictures included) FYI, caved in roofs and severe leaks have happen more often than not to other tenants. Speaking of which: this property is not handicapped accessible at all. As a wheelchair user, I had to navigate unsafe conditions with no accommodations -- which made everyday life incredibly difficult and often dangerous. If you need a chair lift. Denied. If you need a shower chair properly and securely installed. Denied. Even if you offer to do it yourself. Not to mention the deteriorating kitchen. Broken cabinets, fridge older than this century, gas stove that constantly breaks down. Property Manager says every apartment gets renovated before move in -- but I've personally seen tenants move in and nothing has changed except for the carpet. New tenants really get shafted out of new appliances. We finally moved out, and I can honestly say this experience caused us nothing but stress. If you're considering renting here, document everything, expect unannounced rent hikes, and don't count on repairs getting done. You deserve better than what we lived through. The only good thing was the maintenance team. They were very nice and professional and did the best they could with what resources were available to them. Especially Bill.

My wife and I have lived here for since June 2018 and we have been very pleased here! Courtney and…read morethe handymen have always stepped up when we needed it. The apartments are great. We have two bedrooms, washing machine and dryer and dishwasher. We really love it here! It's a great neighborhood and a great place to live! (side note...if this Yelp thing says I am from San Francisco I don't know why)