My insurance switched and it had been years since I'd been to the dentist because of childhood…read moretrauma and nervous finding a new dentist. I had put off finding a new dentist for quite some time. I met with an office member that couldn't have been nicer. As it can be embarrassing explaining this, she was companionate and stated there were a couple of hygienists who would be great for me. The day of my appointment I was nervous going to a new place and it had been so long but was okay because of the talk with the office staff. I went back with the hygienist who was friendly but it took a short amount of time for me to realize she knew nothing; she didn't know I hadn't been to the dentist in years, didn't know about childhood trauma, she had no idea I was nervous...... She was again friendly (smiling) but not a good fit for someone in my situation. She didn't explain things; yes a lot has changed over the years; I honestly sat confused how this appointment could have gone so wrong after being reassured when I made the appointment; a mistake had to have been made. I finally spoke up a couple of times asking questions especially when I was being taken to another room for an X-ray after having X-rays in the first room. I was clueless at what was going on and she wasn't explaining. When I got up from my chair I was sweating so bad you could see the outline of my body in the chair. I kept thinking when was it going to be over. Then another thing done I had never had done and didn't know what it was; I finally stopped her and asked her what this was. As she smiled, she would I'm sure be good for someone who goes to the dentist every 6 mo and knows the routine and doesn't need anything explained but in my situation, not a perfect fit. At that point I was thinking with the hygienist, I was never stepping foot in there again. But then I met Dr Hana; absolutely calming and compassionate. It was obvious he knew my situation. When I left, I left now torn about going back. I thought if I could just get a different hygienist I would be okay. Time lapsed past my 6 month appointment, I received emails, text messages and post cards to make an appointment. One day when I received a text message, I texted back about my experience. Stated I didn't know if I wanted to come back because of the hygienist but was thinking about coming back because the dentist was excellent. Attached is the response I received; then ghosted. I repeated that I didn't want to speak ill of the hygienist but not a good fit for anyone in my situation. I know for a fact as the employees are good, every employee excels in different areas. I was hoping since my initial office staff encounter was excellent and encounter with the doctor was excellent, a different hygienist would be a good resolution. I thought a mistake had been made. Instead it is stated they would reflect on what could have been done better? Not an attempt for a resolution? Not an offer of a different hygienist? Not I'm sorry, maybe she was unaware of my situation? Not, maybe there was a mixup with appointments and I received the wrong hygienist? I finally gave honest feedback hoping there would be an easy solution; a different hygienist. This puts more shame towards people that don't feel comfortable at a dentist. SO disappointed.....

Moving across town, I changed dentists and am I ever delighted I discovered Cherry Creek Dental…read moreCare! Spotlessly clean office & wonderfully staffed, they are completely concerned with taking care of their patients with care & comfort. They have all the most modern equipment. Marcella & Michelle are hygienists who do an amazing job~ perfect, IMO! Dr. Sitto is my hero. He sat and discussed all the options to take care of my problems and made me feel confident with my decisions. He backs his work 100%. My teeth are in his hands, literally! Dr. Hanna is swell, too, but I only had the pleasure of meeting him once. I watched a variety of patients have their needs met while mine were dealt with to my immense satisfaction.

Dr. Frank and the staff at Rufffino & Whitford are wonderful, every visit you will be greeted with…read morebig smiles. The staff is very compassionate as well as professional. I always feel like I'm visiting family. my comfort level has increased. I no longer have anxiety going to the dentist Thanks to Frank and his wonderful staff. I highly recommend anyone in the MAcomb County area that is in need of a dentist. Please meet with Dr. Frank before making your decisions anywhere else. I truly love how I'm treated there. Brenda Langston BS, MBA

I have been going to Dr. Ruffino's office for years. His hygienists are top notch, especially…read moreNadia. I have trigeminal neurological and the thought of going to the dentist is terrifying. Dr. Whitford is the best at putting me at ease. His office staff are wonderful!!!

The office is clean, spacious, and very modern. Dr. Zaborski, the office staff, and dental…read morehygienists are very friendly and knowledgeable with what they do. The complimentary bags and chapsticks are a fantastic bonus.

I genuinely love everybody here, this place has the kindest staff and because of them, I no longer…read moredread going to the dentist. :)

I really wanted to like this office. I went in for a consult to get a root canal and crown done. At…read morefirst they asked me various questions regarding what was most important to me when it came to receiving dental care which I was impressed by. However, that proved to be pointless. I stated that budget was most important to me and would make or break if I were to receive certain care. My root canal procedure had to be done by a specialist at another practice which went well. After my appointment I called Summit Dental back to get a quote for the crown and set up my appointment. The gentleman told me the cost would be over $1,000 which I stated on the phone I will need to use Care Credit for that high of an amount. He said "Oh, yeah, okay." When I came in for my appointment the dental assistant taking care of me had me fill out some paperwork at the beginning of my appointment and had asked what form of payment I would be using in which I said Care Credit and she said "Okay". It wasn't until two hours later after they did most of my dental work and while I was waiting for the crown to be made that she took my card and that's when the front desk told me they don't accept Care Credit anymore. When I told them I said multiple times before my appointment started that was the form of payment I was using and no one told me that, they just said "Oh, well sorry". They refused to work with me on another option like a payment plan so I had to figure out another form of payment right then or else they wouldn't finish me crown installation which at that point was a matter of five minutes to glue it on. It felt very deceptive that they would wait until the procedure was 95% done to tell me they didn't take Care Credit even though I disclosed that was what I was going to use before and the lack of compassion and consideration to work with me on another option at that point is why I will not be returning or recommending Summit Family Dental.

Felt like a number and not like a patient. Felt like they rushed through and were only concerned…read moreabout gaining the greater buck, and providing referrals to extended family / friend practices. Claimed things were included that I later was billed for. Like to add all these extras, not mentioning added costs, sucking your insurance dry. A money pit. Lack of empathy or care for the person, but more so an eye for that dollar.

Normally I wouldn't leave a review but they did a fantastic job. Quick cleaning and very friendly…read morepeople. 5/5

Shawn Van De Vyver, dentist, at Great Lakes Dentistry In Shelby Township. I travel a long way to…read morebe his patient. All past experiences with him have been positive. I really trust him completely. He does good work.

I have been a patient of Dr. Antolak's for 7 years now. And there is a reason why I originally…read moreseeked him out. His name. "The Gentle Dentist" I had previously had issues with a few dentists that claimed to be the same... they would take care of you, make sure you were as comfortable as possible. Well, that wasn't the case at the other places that I had tried out for being a dentist. To be frank, I have a horrific fear of going to the dentist. Why that is? I have no idea... maybe its the fact that for some reason its painful... you're vulnerable... you're trusting those other people to do what they need to do so that you can continue being able to eat and do it without having any pain in life. From my first meeting with Dr. Antolak, I knew that this was going to be a completely different experience than any other dentist office I had ever been to. He sits down with you, gets to know you, actually listens to everything that you are worried, concerned, or that you have questions about. He will explain everything in terminology that you can understand, and he does everything in his power to make sure you're comfortable. The staff themselves are amazing. They remember you, they know your personal details, but most of all they put your dental health in front of everything else... They don't suggest having work done that isn't necessary. Another key reason why I had found Dr. Antolak is that he has been trained in Sedation Dentistry. Basically it is summed up that if you have fear of going to the dentist, have had bad experiences, or have severe anxiety like myself... they can provide you with medicine that will allow you to 'sleep' through your appointment. You go in, take some medicine, get all relaxed, lay back in the chair.... and then that is it. Everything is done. I could probably sit here for a while and rave about how kind and friendly everyone at the office is, but I would say that if you are in the search for a dentist... Dr. Antolak should be at the top of your list of dentists to check out in the area.

Missing authentic human element. Office staff is compiled of people jamming emails, text messages,…read morepasswords, logins, and iPads in your face. I get "paperless," but come on now! When I called to make an appointment for my husband and I, I told them I didn't want passwords and logins for anything. I was originally told that wouldn't be a problem. 20 minutes later, I start getting calls and texts demanding our emails. Even though, I didn't want to communicate with email I called them back with it. I still received SEVERAL phone calls and text messages about them wanting my email. It was very high pressure! Not a "gentle" experience. It was as invasive as a door to door sales that pushed their way into your front door and wouldn't leave. I called to let the office know that the new patient forms indeed required additional logins and passwords. Instead of offering an alternative solution, the rude staff said "well then this isn't for you." I guess it's the right office for you if you enjoy high pressure, constant harassing contact via EVERY form of communication without stopping and if you collect usernames and passwords. This office is the very definition and experience of why many people don't use their dental insurance.

Dr. Vani is the kindest and most caring dentist! She has taken care of my family and I for the past…read more20 years. We highly recommend her and her amazing staff!

From the owner: Beautiful, Natural Looking Smiles That Will Last A Lifetime!…read more Our goal is to provide excellent, personalized dental care in a relaxed, state-of-the-art facility with a well-trained, friendly and caring staff. It is important to us that you feel comfortable while visiting our office. To achieve this goal, we have staffed our office with caring people who will answer your questions and help you to understand our dental treatments. You will also be comfortable knowing that our goal is to provide you with the most up-to-date treatments to help you look and feel your best.

I brought my aunt here after her "dentist" told her she needed a root canal. I called about 15…read moreplaces because none of the places I called with good reviews took Medicaid. Finally I found ROAM and they got my aunt in the next day. The doctor was so kind and gentle with my aunt as was the entire staff. I drive her 30 minutes to come here and am so fortunate to have found them! Also, their facilities are so clean.

I just recently had my first appointment with them and they were awesome!!!! All staff was…read moreextremely friendly from the moment I walked in. They did a terrific job cleaning my teeth the doctor was very informative as well. Will be making this my new dentist.

I just called this "Dentistry" to get an emergency extraction and I am told the dentists there do…read morenot do extractions. What kind of dentist does not pull teeth?

I can't think of anything that could improve my experience here. The care is excellent,…read moreinformative, and safe and everyone is friendly and professional.

The level of courtesy and organization at this practice is nonexistent. Both of my visits here have…read morebeen incredibly frustrating. My first visit was for my son. I spent over 10 minutes on the phone as a new patient, only to show up and find out the appointment had never been saved. I was pregnant at the time, had arranged a babysitter for my other child, and completely rearranged my schedule -- but they didn't. They rescheduled, but it was still a major inconvenience. I decided to give them another chance and made an appointment back in February/March. My main concern was the X-rays, which I told Matt I did have some done at a different office within the last year. I spoke with the office manager, Matt, who put me on hold for a long time before telling me I could sign a waiver to skip them. No one mentioned needing to bring copies of my previous X-rays. Today, while I was in the chair, Sammy informed me that the X-rays needed to be sent that same day and had to have been taken within the last year. No dental office works that fast, so I was basically set up to fail. When she checked with the dentist, the dentist said she had no idea why Matt told me a waiver was possible, because the X-rays are "necessary" to determine what kind of cleaning I need. This was news to me. I asked how long the wait would be for a cleaning if I got the X-rays done now, and she said December. So I'd take X-rays in May just to wait seven months for a cleaning? What if something changes in the meantime? I rearranged my kids' schedules and drove a long way for this appointment, only to feel completely burned again. I originally chose this office for their fluoride-free and cleaner practices, but the constant inconsistencies and poor communication have made me decide to take my business elsewhere. I now have to start over with a new dentist and wait who knows how long for another appointment. Matt, I'm not sure what kind of office you're running, but this level of inconsistency is unacceptable. Sammy, a little empathy would go a long way when speaking to patients who are already stressed and trying to make things work.

Very friendly staff and doctors! Doctors are both amazing and caring. They're great with both kids…read moreand adults!