We have overflow at home and got a 10x10 space at the new Narrows Self Storage in Bremerton. It is…read moreincredibly clean and obviously super secure. I've used other self storage facilities over the years and this is the best.

Sold our house to downsize. Stored our extra items while we rented a smaller house. Very clean…read morefacility. Easy to access and the staff was super helpful and friendly!

I enjoyed a great experience with Bayside Self Storage. Anna Marie helped me with easy to…read moreunderstand information and really seemed to care that I got great service, and she delivered. I can see why Anna Marie has such a large fan base in these reviews. She helped me get set up with my storage needs in a professional and charming fashion. She is an absolute delight to chat with.

From the owner: We are committed to offering the best customer service in town!read more

So very disgusted with this business. My wife and I moved some of our personal possessions into a…read more10'x10' unit in April. 6 weeks ago I visited the unit to find it absolutely infested with mice. Fecal matter and urine were all over most all of our possessions. We lost furniture, bedding, my wife's wedding dress, mattresses- the list goes on and on. The property manager was aware of the problem and didn't notify any of his customers. We are very concerned, troubled and disgusted by this business. We are seeking legal representation to be compensated for this disaster of a facility. Stay clear, and we hope to tell as many people as possible about this unprofessional, unclean business.

This place is awesome. I have had 2 units Here for over 2 years and havent seen one mouse turd…read more They must have gotten that problem taken care of. They have a coded gate, lots of security cameras and a manager that lives on site. What more could you want from a storage facility. It is very clean there.

I just paid my bill for the last month that I will be utilizing this facility. I was not notified…read moreand had my rent increase doubled! No communication no FYI no 60 or 90 days update. Automatic rent increase. I was informed that just because my size is in high demand locally they can do that. For a place that none of the doors work with your code and you have to walk all the way around to gain access seems a bit off reach. My unit is a smaller to I can easily downsize but this is notification for future tenants to get assigned lease where increases cannot be done! I forget of mentioned I had only had the unit for 2 months before the doubled the rent!!!! Bait and switch is what they did!!! I am half tempted to contact the state to find out if this is illegal! This is just a warning for all who consider this place is a good place or a good deal!!!! Shady company!!! I cannot unfortunately respond to the response from the owner. I will it be contacting them for any reason other. It's the principle of the behavior that I do not support and will not a support any business with these behaviors!!!

First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

I called Glacier west cause I had questions and the manager, Cat, was helpful and knowledgeable. If…read moreI do end up renting a space it will be because of service like this.

They change their rates on a arbitrary basis without any prior notice…read more They have an unlisted number, their listed website is not recognized by the internet.

Loved working with the new management, they helped me with everything I needed. Response time and…read morecustomer service was stellar!

Rude and unresponsive manager on location during an emergency, unresponsive customer service and…read moredoes not answer the after hours emergency phone number and the onsite manager will not respond if that happens, unprofessional district manager does not offer any solutions or support. Bait and switch fees - Raises prices regularly Space fees are expensive but charges more to access your space after hours. Does not support or respond to emergencies or anything that comes up after hours. Why do they have an on site living benefit? Cannot ever get emergency help from the onsite manager after 5 pm even if there is an emergency. I have only had one emergency in 1-1/2 there and they were unprofessional, rude and unsupportive when their online customer service failed to respond. I will never pick Public Storage in the future and do not recommend them. Light bulbs don't all work and some ropes to turn them on are missing., so maintenance, customer service and management at the Gig Harbor and 128th St. in Everett locations is below standard for the prices they charge. When I inquired in Everett the manager provided the same unprofessional and unsupportive response. Gosh forbid if you ever have a serious situation or emergency. Example - if your car breaks down and you cannot get out in time and the gate is locked then you can't get out. No one will respond or help to just open the gate to let you out because the onsite manager won't help after hours if the emergency number to call fails to respond!!!

Our unit was burglarized because district management left the perimeter gate constantly open and…read morefailed to secure internal walls and doors. Thieves tunneled into our space from an unsecured unit. Despite reporting these massive safety flaws and seeing firsthand a pattern of stored vehicle break-ins, the district manager ignored our concerns. Hopefully going forward they will fix this for current and future storage renters.

the guy working yesterday was so rude on Thursday June 3, I guess sitting behind a desk makes him…read morefeel entitled and he thinks he can talk to people like crap because he feels all high and mighty renting out a storage. if I wasn't moving I would move storages because I would never want to deal with his nasty attitude again. don't go in there asking a simple question, cause he doesn't want to do his job.

Do not ever do business with this company. They raised my bill by 21.5% after having the unit for…read moreless than four months. I have already filed a caplaint against them with the Washington State AG office.

Very nice facility that is clean and has great security. Friendly staff that is eager to help with…read moreall your storage needs. Would highly recommend.

Very friendly, super accommodating, I booked a unit, paid, and due to an injury was unable to move…read morein, only gave them a week's notice and received a refund, cant ask for more.