My Hubby has a job where we get moved on a moments notice, because of this we live in an RV. The move was bringing us to Fresno this time and no one in Fresno was able to find us a safe RV spot until Monday. No biggie, BUT we need to be in Sacramento in the early A.M. on Monday morning...so we didn't want to cart our 40 foot RV all over the north state when we're supposed to end up in Fresno. We ended up calling a bunch of storage places in Fresno and no one had space for our RV. We stumbled on Stor it, and what a great experience. Jessica the manager was very pleasant, helpful and wasn't annoyed at all after I called numerous times, needed to get in after hours AND sprung on her that I needed to leave a car along with my RV. She was courteous and extremely accommodating. NOT to mention I called TODAY to store all this TODAY. I'm very impressed by good service and if I ever need to store anything again in this area, I'll definitely be using this company- even if it's out of the way. Thank you Jessica. If I could give 10 stars I would. read more

Stor It Plaza has been patient, helpful and has great customer service. I had called over the weekend and spoke with Daniel. I had a lot of questions and he had answers for every one of them. The free truck included with my new unit took so much of my worry and stresses away, there wasn't any catch or hidden fee either. After choosing the unit and signing up, we were given a FREE LOCK. I had been so overwhelmed I forgot to ask or look around for a lock for the unit. Thankfully Storeit provides a lock , free of charge. After having my most precious memories and items put away, I struggled getting signed into my online account. Jessica was more than helpful getting me logged in and answering even more questions I had. I have nothing but great feelings about the unit, the staff, and company and I highly recommend them to anyone who needs a unit. It's an all in 1 facility. You dont pay more you just get more. And that's the truth. Thank you Daniel and Jessica you two are awesome. read more

Prior to my recent customer experience at Stor It Self Storage, I was in need of a secured storage unit in the Visalia area. After calling around and getting price quotes, I was referred by a good friend to give this place a chance to earn my business. I took my friend's word and called the storage business. The person who I had the pleasure of talking to was Jessica. She made me feel important and answered all my questions and concerns. Jessica's customer service was extraordinary. She showed me a couple of units that I had inquired about and steered me in the right direction. The storage was exactly what I was looking for. Not to mention, they are very well kept. Prices vary depending on what you are looking for but are very reasonable. I ended up getting a 10x15 at an affordable rate. Overall, I was really happy with the whole experience and I highly recommend anyone who is looking for a storage to check this place out! Thank you once again! read more

Great customer service, a pristeen facility, and a very professional atmosphere is what brought us back here! This is our second time securing our belongings with Stor It Self Storage and as expected the pricing is fantastic, the facility is super easy to get in and out of, and the customer service is fantastic. We were very fortunate to work with Justin the first time we were here, and just as fortunate to work with Jessica this time around. The management team here certainly deserves a pat on the back for their highly trained and caring customer service representatives. I definitely recommend using Stor It Self Storage for any of your storage needs. You will not be disappointed. They even have a small moving truck, depending on its availability, to assist you with your move!!! Now who can beat that? This is a great business for sure : ) read more

I am a traveling therapist who takes short-term assignments here, there, and everywhere, which means... everything has to go in my car at the end of the assignment. That's a lot of stuff and it seems to be multiplying with every new place I work. At the beginning of every assignment, finding a small storage unit in which to unpack my beloved crap, is first on the list of must-dos (after housing, food, prepping for work, you know... the small stuff). Stor It on Plaza was convenient, easy, reasonably priced, and has good hours of access to the units. I was in and out of the office within 10 minutes, had my car unloaded in another 15, and could finally see out my windows!! Bonus. read more

Very attentive and friendly staff. The unit was very clean. We actually went to Stor It because they had a great first month offer. They send reminder emails when payments were coming due and took great care of us! The only bad thing I would have to say is when we went to leave we weren't reimbursed the difference of the month (we had paid for the full month, left on the 24th and weren't credited back the difference of 6 days, they said they don't refund after the 15th), so make sure you check out on the 30th or 31st to get your full money's worth. We would still recommend Stor It to family and friends! read more

I pretty much only leave Yelp reviews when a company has exceptionally pissed me off, or exceptionally impressed me. I'm glad to say Stor It falls into the latter. This was my first time needing self-storage. I called Jessica and she was friendly, knowledgeable, and bent over backwards to accommodate me. I was able to get a move-in special, free truck usage, and a free padlock - all while needing a unit in a crunch. I'm always suspicious and looking for a catch. Still haven't found one here. Clean facility, convenient location. Happy to do business with Stor It. read more

Incredible customer service. Jessica is amazing! I was greeted with a smile, offered an ice water, and also asked if I needed a truck to move in with. The price was very competitive with other places in town but far superior with their service. They even gave me a welcome pack with candy, a keychain, and a bottle cooler and a thank you email. I love they have automatic payments. I hated having to call every month to authorize payment over the phone at the other place. Stor It has a new loyal customer. read more

This is my first self-storage experience and it was amazing! I called in first to inquire about general info&price and Jessica from the front desk not only answered my questions but also asked if I would like to come and take a look at the different sizes and options. I ended up renting one of the storages that same day. Best part is that it's month to month rent with auto-pay option which is just what I was looking for. I would certainly recommend this company to others:-) read more

Jessica at the office is amazing very friendly, I called to get a quote and was taking interest in there promotion, she mentioned that she would love for me to come in and see the units to make sure because she didn't want to over sale the space to me that may not be used... I have many of my family members store there... And I will be suggesting more to other family and friends... great job.. so if you want a honest clean respectful storage and staff. This is it.... read more

This is one of the best storage units in visalia and it has really good deals and promotions. Also they allowed me to apply and move in that same day! While I was signing up the gave me a bag full of goodies and in the bag comes with a free lock , all I had to pay was $11.99 and then get a $25 gift card from Amazon. Talk about amazing!! I highly suggest to go and rent a unit from them as soon as possible. The staff is very friendly and welcoming. read more

I just recently rented a couple of units at Store It #1and all i can say is WOW !! Superb staff friendly courteous and went way and above and beyond what she needed to to help me make this experience a good one thank you Jessica for everything if we have to rent or know anybody who needs a unit we will send them your way !!! They also have a truck for use which was FANTASTIC !! It made our move a whole lot smoother !!! read more

If you are looking for quality customer service & affordable prices, look no further! Kendall helped me out she is very kind, showed me different storage units & got me into 5x10 under 15 minutes! I enjoyed a cup of coffee & a bottle of water. Couldn't have asked for more! I also got a tote bag that I'll put to use with grocery shopping it included candy! I would recommend anyone go check them out, Thanks again :) read more

I was going to go with a previous storage site when I moved back to Bakersfield, but I checked prices with Stor It and they were lower in price and had more access hours for each day. Erica (sp?), who set me all up was courteous, professional, covered all bases and answered all questions. She kept her word when she said that there was a space ready that same day. Highly recommended for personal storage needs!! read more

I'll be the first to admit this is the worst time to move due to the quarantine. I wasn't sure if they would be open. But I went to there website, picked the unit size, filled out the agreement and was able to have access to my unit the same day. If that's not quality service I don't know what is. The young lady who assisted me when I called to confirm was so helpful and answered all my questions and concerns. read more

The staff was very helpful and friendly! Christian did a great job in assisting me with the storage unit. Use of their truck was so helpful and this place is super clean. I would highly recommend storing your items here it is clean and safe. I was even given cold water from their staff as I was unloading the truck, a very nice touch along with the friendly peeps here! Good job guys and gals keep it up ;) read more

I found Stor it Self Storage on-line. So easy I just pick what storage unit I needed place the order and paid on-line hassle free easy steps. I got a call back within minutes to confirm and even got a free truck rental for the day. It was great another less thing I didn't have to worry about renting. Very friendly nice people highly recommended they mad my life easier on a hard moving day. Thank you! read more

I have been using storage for 15 years. This is the first place that I've actually enjoyed moving my stuff from one place to another and actually feelt tottaly satisfied. The customer service was awesome. All the little perks as in ice chest with snacks and free truck rental and more left me feeling in awe. I was able to move in with one trip. I recommend this place hands down to all others. read more

It's clean and the staff is friendly you get the unit you're looking for they show you where it's at they show you how to open it they show you give you the key and when you give a review you don't have to pay for the lock they're excellent and they know what they're doing the show you how to enter your code they is let you create it so I say there are great place to go and store your stuff read more