this was so easy and convenient way to move. Especially if…read moreyou want to take your time and be organized. They were wonderful to work with

Due to very poor and unprofessional communication, I cannot recommend Storage 2U. I filled out a…read moreform on their website a month ago, and also called on Feb 9th, requesting a reservation for a unit for March 11th. I was told on the phone by the Central Oregon division that yes I could have a unit delivered on March 11th. I did not hear anything further after that. I called again two more times requesting more information and confirming that a unit will be delivered on March 11th. I called on the day of expected delivery, March 11th asking when the unit will arrive and was told perhaps in the next few days. I reminded them that I was told March 11th was confirmed. The person on the phone at that time said no, they did not confirm a date for delivery at all because they never received a rental agreement. I was never informed that I needed a rental agreement to reserve. As a result, I had to search for another company to resolve the mistake made by Storage 2 U, they never admitted their error.

They are hands down the best place to rent a storage unit.. I have been with them for going on 10…read moreyears they are understanding and they always get right back to me if I have a question or need to make a payment..

It's very important that I share the following, even though no words can ever express the depth of…read moremy gratitude for Bear Creek Self Storage. This company stuck by me through one of the most challenging times I've ever experienced. The challenging times experienced worldwide these past years have certainly brought to light who you really can trust when life as you've known it completely changes. Which has made reviews and customer feedback like these vital for consumers. Bear Creek Self Storage is a local company that truly cares for their customers. Going into my fifth year as a customer solidifies that one of the best decisions we've made is choosing to store our property with Bear Creek Self Storage. They are by far the very best self storage business in Central Oregon. A fact that has been evident from the day I met Mindy to open our 2nd storage unit and has continued to be very evident ever since with Stephanie's phenomenal management skills. These two ladies are rare gems that embody best business practices and the value of customer retention. I give my highest recommendation to Bear Creek Self Storage for exceeding my expectations and for services that have created a lifelong loyal customer of me. LLD Consulting LLC

We have had storage units at NWX Self Storage for years. The property is always clean and easily…read moreaccessible. Management is very responsive to all of our needs (borrowing supplies, fixing doors, etc.). And the location is great!

Our experience with NW Crossing Storage was excellent for the several months we needed their…read moreservice. We had a complex move that involved multiple storage units and changing schedules. Monica was amazing and helped us throughout the process to minimize our costs and meet our needs. We are happy to be in our new home and no longer need storage units, but we know where to go if we ever do.

Jamison Storage was a great experience for our family. We needed a storage for this summer but when…read moreI first called they didn't have the size we needed. Steve actually went out of his way to call around and ask if anyone had what we needed. What service!!! We ended up changing the size we needed and got a spot with Jamison Storage. Every step along the staff was helpful and very nice. They even have a bathroom onsite that is super clean. I would recommend Jamison to anyone in Bend who needs a unit. But plan ahead!!! The entire area of Bend is pretty booked for storage units.

Jamison Street Self Storage has been great for us. The staff is friendly and helpful, the units…read moreare clean and secure. I recommend this business to anyone looking for a storage unit in Bend!

When my carefully laid moving plans got off track, I found myself in need of a storage unit. The…read morestaff at Secure Storage were wonderful to work with. They were empathetic with my situation, and treated me with genuine welcoming and kindness. I was able to reserve a unit for a couple days, while I worked with the movers on a new schedule. My unit was ready when I arrived and the rental process was quick and easy. My deposit was returned quickly when I ended my rental contract.

Very friendly and helpful! The owners went out of there way to be accommodating! I highly…read morerecommend!!

I love nw self storage in bend and the location on century drive! They have been amazing and really…read morework well with the customers ! If you go to the industrial way location ask for MILES! He was extremely helpful. Never had a better experience with a storage unit compared to portland these storage units are awesome! Definitely coming back when im in between moving!

Alright, there I was, a COMPLETE newbie to self storage…read more The complicated family option was beginning to look more and appealing as I scrolled through the list of options here in Bend. Thank all the powers that be that I landed on Cube Smart Self Storage! Barbie and her manager (whose name escapes me! But she's incredible) were so friendly and helpful from start to finish. Despite my apprehension, I felt completely empowered and informed the entire time. The facility itself is amazing, clean and well maintained. I'm so grateful that I stumbled onto this storage space and I'll be a customer for as long as I am here in Bend!

We've had excellent experiences with the Bend, Oregon CubeSmart on NE 4th Street. It's a new…read morefacility, spotlessly clean, secure, and well-organized. It is climate-controlled (AC in summer; heat in winter), so that is very helpful for storing our stuff. The staff are friendly and helpful, and Barbie, the manager, explained clearly everything we needed to know. Our move-in (with a commercial moving van) went flawlessly, and since then, we've gone by at various hours to put additional stuff in the storage unit. There are always plenty of carts available for transporting our stuff. My only (small!) suggestion for them is to get a better loading ramp, with a smoother surface, to facilitate wheeled carts. I think they're on it already, though--when I talked to Barbie, she said they knew it was difficult and they planned to build a better ramp.

Avoid Alliance Storage at all costs. This is your sign…read more I only needed a storage unit for two weeks while moving between rentals and was told over the phone that although they don't offer weekly rates, I could pay for a full month and then receive a prorated refund for the unused days, as long as I gave 30-day notice up front. I agreed, gave notice right away, and confirmed that I'd only need it for a couple of weeks. That should've been the end of it. But from the very beginning, this company operated unethically. First red flag: they charged my card before telling me the price or confirming anything. They literally said they needed my card info to proceed, then charged it immediately--without ever asking if I wanted to go through with it. When I confronted them about it, they blamed it on a new employee "in training." If that's true, there should have been a trained staff member supervising the call. Second red flag: when I moved out after two weeks and took photos of the clean, empty unit, they didn't respond for two days. When they finally did, they said they weren't going to check the unit until the end of the month and that I'd be charged for the full month anyway--completely contradicting what I was told and agreed to. I even showed them the text message they sent confirming I would receive a prorated refund for the unused days. I told them that even if they misspoke, they should honor their word and make it right. They refused. No apology. No ownership. Just bad business. This company is raking in money from tenants and providing bare minimum service in return. When given the choice between doing what's right and stealing $100 from a short-term customer, they chose the latter--even after being confronted with proof of their own words. If you're reading this and looking for storage in Bend, do yourself a favor and look elsewhere. Alliance Storage is unethical, misleading, and not worth the hassle. They charged out the ass for admin fees (clicking a few buttons on the computer) and tried selling me a lock for $20 that you can get for significantly less at Walmart. They lost my trust permanently over a refund they promised and then refused to honor.

Refuse payment. Horrific taunting emails. Worst experience of my life. I have contacted the parent…read morecompany and district manager for help dealing with this facility. I have done everything in my power to communicate. My emails are ignored. Calls refused. Listed my property for auction. No notice sent! Wrong address on my account! Not my address in any way! It's been such a nightmare it should be a movie.​​