Storage Star

Best storage facility I have ever used! Secure, clean, well managed and affordable. The staff are…read moreresponsive and always friendly. Shauna is very helpful with any situation you may have. She has helped us out many times!

Clean and spacious with many units of various sizes. 2 coded gates for convenience. An outside…read morebathroom which is always kept clean. Shauna is always friendly, helpful, and efficient.

U-Haul Moving & Storage of Pueblo

2.3

(7 reviews)

Everyone was so helpful and overall AWESONE!!! Joel was the…read morerep who helped me with my rental, he should get a raise - EXCELLENT CUSTOMER SERVICE! Joel was great checking me in and when I returned the Cargo Van. Thank you again!!!

The professionalism needs work at this location. I rented a trailer today. I backed my vehicle up…read moreto the trailer to make things simpler and quicker for all involved before going in. I was accosted by an older man, who must have thought I was typical Pueblo area scum and I was a trailer thief or something? He was curt and abrasive, and made the choice to talk down to me like as if I were a child. After trying to sooth his ego, we went inside and he doubled down with the attitude problem. I understand people have bad days, but you're supposed to rise above that and be professional. In the end, the first guy calmed down a bit and I think we were good at that point. However, later when returning the trailer, a different older man came out and took over unhooking me, because apparently the fact that I'm a Class A CDL holder and law enforcement, I must be completely inept? He could have offered to see if I had it, but he pushed his way in and started talking trash under his breath. His friend must have told him about earlier. Petty older men who are controlled by their emotions have a tough time in a customer service setting, especially as they get up in the years and their relevence in their peer groups starts fading. Luckily, a female staff named Nika came out and stopped his unprofessionalism, and finished our return transaction. These gentleman need refresher training. I shouldn't be too concerned, the turn over at this location is high... none of them will likely be there in 6 months.

Abel Self Storage

1.0

We have had a storage unit there for 2 years, paying on time every month. We moved everything out…read moreon 06/09/18 and I went in and spoke to an older lady that was very abrupt and a little rude. I brushed it off until later that night I get a rude phone message that stated I left a lock on the storage unit. Unfortunately, I had forgotten there was 2 doors and only took one of the locks. The message I received the lady (Shirley) was some what yelling stating I left a lock on one of the doors, "I repeat you still have a lock on 61 and you have to have it removed." We actually paid for the storage unit until07/01/2018, so I figured when I had a chance I could go over and take it off. Then I received another voicemail from the same lady on 06/11/2018. Saying that if I don't get the lock off I will be charged another months rent. So, I called and informed her that I work and I have paid for the unit until 07/01/2018 and told he I would get a chance when I'm not working to take it off. They ended up calling and asking if they could just cut off the lock. Paying 95.00 per month, always on time, and never had an issue until now. Very rude and threatening to charge another months Never again will I go to that storage unit and will never recommend it. Also, a lot of our items had water damage and lots of dust. Please check other places.

Rented here and will never do that again. Doors do NOT seal, so everything was full of dirt!…read moreYou better look around for other places if you want to keep your stuff clean!

Belmont Self Storage

2.0

New ownership and new management. They've made great improvements to the property and my belongings…read morefeel much safer. Great customer service and access to my unit. Would recommend.

I have had my rental theift, twice in the two months there, Manager stated were the only person…read morewith key , The storage is locked and still broken in How can this be, After the first break in the cameras should of been viewed , no viewing nor addressing the issue, Second the storage had a strong smell of perfume because child has alergies, she had to stay in vechile because of strong ladies perfume, third there was a cam camera in storage and the lock was taken broken in the cam was new and now damage from them taking the lock off bended metal, and had time to take thes ims card and delete the entry and put the sims card back and the first time of break up jewelry taken was brought back , So after this red flag there needs to be a police report and the owner notified, Does the owner going to see that no theift takes part in his company ,or ignore calling me, because I've asked twice to talk to the owner ,and I call back nor information. On who owns this place, On top of this trust of them keeping our property and trusting them to keep it there They talk myy child's back pack of all school supply, To start of with I couldn't open the Dr up to open , When I first recieved the storage, key would jam, and then want back first theift said no one want in to fix the problem but it was fixed, I stated maintence was there because they left two small boards on side of rolling Dr so the Dr would roll down easier, she did reply, Then again this month, now need to let the police know if this incident, Shame we truct this company with our valuables and for two break ins in two months and no answers nor the owners replying is very bad bussiness, Would you trust your belongings to a company who don't address this problem, lLetsface the problem look at the cameras and find the theift.Thats all I'm saying A big Shame bussiness is run by one person with no communication of the truth and of the video,What would you do? Also can wasn't taken because they couldn't break the lock to back of camera licked to a huge hair arm, So mush has happened in two months and the girls school supply, this has to stop and it does take a Nancy drew to figure this out

Front Range Drains

4.8

(69 reviews)

Called Front Range Drains and was unable to leave a voicemail because their mailbox was not setup…read more I called back and went straight to the same message. I then got a call back and the owner/technician was out of town and unable to respond, no problem. I let him know that his voicemail box was not setup. He said that was intentional. Bad customer service to not have a voicemail box.

Fast, affordable, professional, and clean! What more could you ask for?! Seriously, they saved me a…read morelot of money and got it done quickly and left no mess.

Mug-A-Bug Pest & Termite Control

I needed a bug termination treatment. Contacted Mug-A-Bug. No more bugs at all. Very friendly with…read morecustomer service as top priority.

I love these people! They have been taking care of my house for almost two years now, ever since a…read moremouse walked across my living room in broad daylight, saw me, and said, "Hey, roomie. What's up?" That is a true telling of exactly what happened. Drew, the technician, was out at my house very shortly after my semi-hysterical phone call. He is so nice. Super friendly and great at his job. I never a mouse again. Even the mouse sign was gone in a couple weeks. And there's a really nice lady in the office who took my hysterical (I was lying about the "semi") phone call. I have forgotten her name, though I have talked to her several time because I suck like that. She is very helpful. And pet friendly. I was worried because I have rabbits (as pets, not as an infestation) and what kills mice kills rabbits. But it wasn't an issue. My bunnies could not have gotten into those traps, but just to be sure, Drew hid them very well. In conclusion: mice dead; bunnies alive; nice people, me happy.

Back Country Plumbing

I have used Back Country plumbing many times and the quality of work and service is amazing! I…read morehighly recommend.

We used Back Country Plumbing to replace our hot water heater that had unexpectedly failed. The…read moreowner responded quickly and got our hot water flowing again. We could not have been happier with the professional service we received. They are our go to plumbing company for any future plumbing needs we might have.

Patterson Plumbing & Heating

3.3

(38 reviews)

Just had some emergency work done on my furnace and water lines. All I can say is that Caleb and…read moreRich were amazing. These guys came out and took care of business efficiency, effectively and were also super nice and personable. I could not have asked for a better experience. PPH this is exactly what customers need! Kudos

Requested an estimate for boiler system service and flush. Patterson requires an all day window of…read moreavailability from 0830 am until 4:00 pm for estimates. Scheduled apt with scheduler on Friday for following Monday. Both my husband and I made ourselves available for the entire day until 3 pm when we finally get a call they need to cancel. Apparently they believe only their time is of value. Excuse, tech ran into unforseen problems at other apts. Suggest if tech is running behind they figure this out earlier than 1 hour before end of scheduled day.

Pueblo Pest Control

(1 review)

Heath was absolutely amazing!!! He is very knowledgeable about spiders. Ants wasps, bees and every…read moreother vermin you could possibly have an issue with!!! Heath and his team provide a thorough job when you hire them. If you want a job well done please do not hesitate to call Heath!!! He takes pride in providing you with the best possible experience. Heath provided us with information about the spiders we were seeing. The cost was very competitive and was cheaper than other companies I researched, if you have bugs call Heath!!!!

From the owner: Pueblo Pest Control provides fast, family-safe pest control for homes and businesses in Pueblo,…read morePueblo County, and Fremont County. Our licensed technicians use child- and pet-safe treatments to eliminate ants, spiders, wasps, bees, roaches, mice, rats, earwigs, silverfish, millipedes, centipedes, scorpions, fleas, ticks, mosquitoes, and more. We offer one-time treatments and affordable year-round protection plans with same-day or next-day service, honest pricing, and a satisfaction guarantee. If you need reliable local pest control in Pueblo, our team is ready to inspect, treat, and protect your property.

Peak to Prairie Lawn Care

4.3

Beautiful yard results! Professional and prompt. Reasonably priced. Will use again!…read more The tech who came out was polite and informative.

I have no idea how to maintain a lawn so Peak to Prairie was a lifesaver! The low cost for the high…read morequality service I received was fantastic. They did exactly what I needed. I will definitely be calling them again.

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Tina S.

2 years ago

I am writing to inform others of my experience with Storage Star in Pueblo, CO. Storage Star purchased the Eagleridge Storage Facility where we stored our belongings. I had previously given them a good rating; this is why I am changing my rating. My husband and I went to clear out some items from our storage units. I had two units; 1st one was outside unit#548 and the 2nd was climate controlled #603. My husband was throwing a small paper shredder and small cheap shelf in the dumpster. An employee in a red car came upon my husband from behind and it startled him. The employee (I believe his name was Max) in a loud rude voice stated to my husband if he threw the items in the dumpster, we would be fined $150.00, and he pointed to a sign that was just placed there. Keep in mind; there never was a sign stating such, nor did we sign anything saying such before the day in question. The only previous sign that was there was instructing residents to not throw food in dumpster or leave items outside of dumpster. Question: where are the tenants supposed to discard items swept away or discarding of small items to go??? It was instructed by past management that the dumpster was there for the tenants to keep areas clean. I contacted the office on Monday and spoke to Macki and explained everything we had encountered from the employee we dealt with. Macki listened and apologized and offered to throw the items in the dumpster. I told him we had already discarded them elsewhere. I informed him that we were so disgusted by the interaction with the employee over the weekend that we decided to take our business elsewhere and all items would be cleared out, and units cleaned before the next month's rental fee was charged. (I blocked Storage Star from being able to charge my credit card) I later went into the office and filled out the exit paperwork and noted the issues regarding the employee reaction as reason for leaving. The other issues we experienced: In the beginning, Storage Star sent us a letter saying they had purchased Eagleridge Storage. Storage Star wanted me to contact them to update my information and sign new forms. I contacted the office and completed everything requested. I was asked to show them a copy of my Homeowners Insurance so I would not be charged their policy which I gave them a copy. Needless to say, they still charged me, and it took 2 billing cycles to get corrected. My advice to anyone seeking to do business with Storage Star is to think twice. I will never be a customer of their company in the future. read more

Kelly S.

1 month ago

Great place! Lorraine assisted me in selecting the proper sized unit, the grounds were clean, she was super helpful and very nice! Great customer service!!! read more

Dannymak R.

2 years ago

Absolutely the worst experience ever Max The manager is the worst person in the world

Storage Star - selfstorage - Updated July 2026

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My dad is selling his house and carpets were a wreck from pets. Getty came down and make them look…read morelike new. Thanks will deff recommend!!!

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