The online reservation and check in gets 5 stars! What lowered that for me was the app and…read morecustomer service after hours.

The most predatory company I've ever experienced. When I signed up, my unit was $90. I thought that…read morewas a lot at the time but one year later, my rent has gone up almost 100%. I'm now paying $168 for my unit. I have called and called and no one can give me an explanation as to why the rent has increased that much over such a short period of time. This system is not designed for you to be able to rent a unit over the long-term. Would not recommend.

I recommend Carriage Hills for anyone needing storage or packing supplies. They are affordable and…read morethe staff delivers great service to make sure all of your needs are met. They even have a referral program for you to earn money, whether you store with them or not.

I use this location for many months as I worked at the Walmart located behind them and it was…read moreconvenient. Until Monday I showed up to make a payment and drove around to find a parking place in my unit door was open and everything was gone. They said they did not hear an alarm go off and might have forgot to turn it on so I lost everything and was so devastated I didn't even try to get anything back. They were nice they were elderly and they were just not reliable enough to remember to turn on the alarm. This was a while back and hopefully they have replaced everything including managers back I do not recommend due to everything I own was taken due to negligence.

each time i pay a visit here stephanie is always kind and willing to go the extra mile to ensure my…read moreservices are met . her customer service is always great amd im always greeted with a smile.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 4600 Millbranch Rd is no exception. Our Memphis storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Millbranch Rd and E Shelby Dr, we're trusted by neighbors in Memphis, Holmesdale, Red Oaks, Gardenview, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Worst customer service and place of business to deal with ever! They didn't invoice my company for…read more6 months! Then they locked us out of our unit! The office is always closed and no one ever answers the phone! We have paid the past due balance and I still can't access the unit because I can't get a human being on the phone or at the office to let me in! There's a padlock that doesn't belong to us on the unit now! HELP!

My dad and I have been using this storage facility for 10 years at least. The past 4 years they…read morehave gone up in price 3 times at the least! They won't even work with the customers who have been there the longest to ensure that they stay in business with them. They only care about raising their prices. I highly recommend taking your stuff, ELSEWHERE.

Very Nice place, clean but I did see a lizard in my storage unitread more

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Miss Oedia was wonderful to work with in checking out a long distance truck rental. Thanksread more

From the owner: Our smaller units are 5 feet by 5 feet and 5 feet by 10 feet, and some of our bigger units measure…read more10 feet by 30 feet and 15 feet by 50 feet. These large storage units are ideal for anyone with commercial interests, and we're proud to count many local businesses as our tenants. We have several other options in between those dimensions. We offer drive-up storage and have uncovered parking spaces that can accommodate a boat, RV, or car. One of our friendly property managers would be happy to show you around, and if you'd like any guidance, we can help you select the right match.

These guys saved the day!!…read more First off, let me start with telling you how respectful and courteous the guys were. They arrived on time, worked together, wrapped everything and moved it without harming any of my furniture or the house. These men are gentlemen! They were incredibly polite and friendly! They moved quickly and diligently - no time was wasted! My boyfriend was impressed with the amount of care these men took - they treated all of our furniture like it was precious! The thing is, these guys saved the day! I was set to move 3/31 with another moving company - that other company refused to move my furniture and left without helping! I was in a bind! I called 3/31 at 5pm and I had this amazing crew at my house 4/1 at 8 am. The other company (yuck) had mean men and they were rude. Big league movers hires gentlemen! Go with big league and you will not regret it!

Our move was May 5. aAt first things seemed good. After there was some damage to our bed…read moreheadboard, a large rolling tool chest, and some walls in our new house we began trying to contact someone to get guidance on how to file a claim. They basically ghosted us and we had lots of trouble getting information or action on our claims. August 5 the repaired headboard was brought back to us (3 months to get anything done??). A couple days later they informed us that they would not be paying for the toolbox. They figured the purchase price then depreciated at 10% per year and conveniently came up with a figure just under the deductible. So how did they damage the toolbox, you ask? When it was loaded onto the truck they used the power lift gate. When they got to the new house they decided it would be easier to just roll it down the ramp (so they did not have to go to the effort of deploying the lift gate since the ramp was already in place). The box tipped as it was rolled down the ramp and it is a wonder one of their employees wasn't badly hurt trying to catch it. I cannot recommend these guys to even my enemies. Avoid this company at all costs.

Lady working the front desk horrible attitude. I went in as a walk-in to rent a moving truck to…read moremove my grandmother. I waited 35mins, while this lady played on the phone, to be told they have nothing available unless I did a online reservation. Ok so I called another uhaul location, the guy was friendly and helped me find and reserve a truck. Why didn't the lady at this location take any effort to help find me a truck.

The best customer service!!! Very courteous and helpful. I recommend this location for all of…read moreyour moving needs!!