My overall satisfaction with the moving company's timeliness, courtesy, professionalism, and…read moreresponsiveness in all phases of my move from first contact through delivery, to include any follow up, was sub-par. OneRelo Worldwide: Spokane was the sub-sub-sub contracted agent of United Van Lines assigned to handle my move from Spokane to Seattle. Terri , the Relocation Coordinator assigned to military moves, was outstanding. I have nothing unpleasant to say about her communication, availability, and knowledge. I take issue with Jim, the experienced estimator, for not properly assessing my very large, very heavy, granite dining table. He did not deem it necessary to crate, which I believe directly correlated to the multitude of damage the table sustained. He also estimated 1 day for pack-up and load-out. It ended up being 2 full days. Steve and Larry were the 2 gentlemen assigned to pack and load-out my household goods. Steve seemed to be the Team Lead and Larry did his best. Both were pleasant and courteous, but it did strike me how seasoned they were. Everything just seemed to move a little slower than any moving team I've dealt with before. They each, separately, commented on how strange it was that the dining table wasn't getting crated. So they wrapped it in one moving blanket and wrestled it away. Day 1 they arrived at 1030 and departed, rather abruptly, at 3pm. Day 2 they arrived around 8am and stayed until ~4pm. At the end of the second day, they were both so tired/rushed to depart, that they left my loveseat and several other items in a bin, in the building's elevator. I had to call Steve (glad I had his cell #) and ask them to turn around and pick up the rest of my stuff. Prior to delivery, I reached out to Terri to ENSURE that more than 2 older gentlemen were assigned to deliver and unpack. Steve returned and OneRelo did coordinate to have 2 younger guys help move everything. BUT. They had to pay for street parking (local help) and that created their own, self-imposed, 2hr time limit. Steve stayed downstairs at the truck to unload and direct, while the 2 younger guys hustled back and forth. One of the local guys was immensely rude: he'd bring items in, bark "WHERE?!?" and then drop it. He also would not pass me the Item Number, so I had to find that afterwards. Steve released the younger gentlemen after paying them cash, and then proceeded to do the full rebuild & unpack himself. He said he was obligated to unpack boxes, not find a place for everything, so multiple boxes worth of stuff got piled up on the guest bed. He was in such a rush that he stripped furniture screws and even tried to fix the bookshelf backing that got torn off without asking first. Then he was upset that I claimed that damage on delivery. Steve was at our apartment until well past 5pm and we were genuinely concerned for his health - having seen him work right through lunch and barely have anything to drink all day. The services provided at our destination, such as the care, courtesy, attitude of the crew, unloading, and unpacking, were unsatisfactory. This is the first move where items were genuinely lost. 3 bed slats on the guest bed never made it from Spokane. And after excavating the pile o' stuff on the guest bed, I identified that an art piece was also missing (no doubt at the bottom of a wardrobe box that Steve missed in his haste). I will also say that everything was handled with a carelessness that I have never seen before. Very few items were genuinely broken, but most of our items were damaged. The packing and the unpacking were helter-skelter and reckless.

if your moving do your self a favor and do not chose this company they are the worst company the…read morequote you one thing and then charge you another in the states of Washington they are hourly and the movers will drag out the move for hours and even want you to buy them food. the fact that it took 10 an a half hours to move a 2 bedroom apartment is crazy and at that point they had my stuff in the truck being held hostage. so you can't say anything because you may not get your furniture. i was quote 6 hrs for the total move now i did have them move a few boxes and a 3 piece patio table but we are saying that about 15 boxes took an extra 4 hour. the movers just complained the whole time that my furniture is heavy. well hello that is why im paying someone to move it. and mind you they did not move everything just the boxes and furniture. the owner said he would call me but never did instead sends an email explaining that they are not going to refund any of my money that i paid what was quote at 800.00 and then i paid 1700.00 your paying for the movers to be on there phone the whole time. this company is the worst and i have moved all over the us and have never been treated like this before and moved the same furniture from san diego ca to liberty lake wa and paid 4300.00 and it only took 2 guys 3 hrs to unload it and set it up i had to set up my beds because they were so incompetent and slow i have know idea what that would have cost. beware of using them Tami W

Imagine... if you will: you call this company from another…read morestate to make an appointment to unload a 26 foot Uhaul truck. You inform this company you are disabled and have one arm in a sling from surgery on a torn rotator cuff. The appointment was set for a certain time on a certain date. You arrive the night before at a hotel in the move to town and call(during regular business hours) to confirm the appointment. All is set and confirmed. You remind them that you can not lift a thing and that you had surgery 3 weeks prior on a torn rotator cuff. They reassured that they would be there. The next morning, you arrive 20 minutes early to the new home. Wait...wait...wait more. 5 minutes after the show time, you call. It immediately goes to voicemail. You wait 10 minutes and call again...voicemail. ok this might happen. You wait 10 more minutes and call again...VOICEMAIL AGAIN. This goes on for 2-3 more times....voicemail. Now, you realize they are avoiding you. They let down a handicapped client! REALLY! So, now I call other local moving companies to get a last minute hire, and they want up to 4x standard rates. I really can't afford that. So, I took off my sling and joined in with my helper. We got the job don, but it took us twice as long to get the job done. Now, when I get home, I have to go back to my doctor as I think I re-tore my rotator cuff. IF I COULD, I WOULD GIVE THIS COMPANY A MINUS 5. They should rename their company to "-5 star moving". !!! I DO NOT RECOMMEND THIS COMPANY IN ANY WAY SHAPE OR FORM....not to even deliver pizza!!!!

Great rates as a getting quotes was easy. Excellent communication, quick responses, very customer…read moreservice friendly and customer service oriented.

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

Clean storage facilities. Prices are not good and of course…read morebe aware of the dates. I was charged for a full month price $150 for 4 days then I was hit with another bill of $150, 5 days later.. I specifically asked if they prorated depending on dates, he said yes they do. Not True, I feel lied too, and would of gone elsewhere if I was given the truth. Come the 1st of the month, be out the end or you will be charged full price for even 1 extra day!!!!!

This facility is very secure and staff was helpful and friendly. When I was there everything was…read moreclean and behind a gate that you can open with an app. I would recommend this place anyone needing storage, truck rental, or boxes.

I set up a date well in advance ....They said got you down see you soon.Then the week before I got…read morea text asking if we where still on for that date, I said yes see you at 9am! on day of move I picked up my uhaul. 9am came and went, No help! I texted them every 1/2 hr still no reply, nothing! I ended up contacting another company and they were here in 40min, But it cost me $150 MORE! DO NOT TRUST THERE GUYS.....Moovit or Loozit Moving can't be trusted! BTW I wish I could give them zero stars! But I can't.

Today I had to find a moving company that would carry a bed that I purchased from the fair... it…read morewas 233 pounds up three flights of stairs. I found out the delivery company didn't carry it up the stairs for me oops! I called around because I've never had to use a moving company before, I came across... Moovit or Loozit Moving!! I called told them, told Philip what my dilemma was and he said no problem. They would let me know when a time would be that they could make it out. It was short notice, I just looked down the three flights of stairs and thought oh my goodness what have I done? seem like it was planned out too well for me. It took Justin and Trent 35 minutes to bring my bed up and they even set it up for me. I truly would recommend this company again. They were great to work with!!! Justin and Trent they cleaned up after themselves with all my boxes, took them to the dumpster for me. I felt blessed that they were so kind. Thank you I definitely recommend them and they were affordable for what I needed.

AMAZING company! They do great work for our community and at an amazing price (best in Spokane)…read more The owner was super nice, empathetic, and the team was an overall great set of people. I highly recommend. They got it done super quick!

This review was originally submitted in April of 2025. It needed to be edited, which is the reason…read morefor the resubmission. Be prepared to be stood up and/or forfeit whatever funds are paid. Other people have had similar experiences with this business. Please see their reviews on Google and Yelp. No shows several times. I am handicapped and they left me stranded without a safe place to sleep for x4 nights. Here's what you can count on from Quality Moving: -repeated no call, no text, and no shows -inability and/or refusal to follow instructions or directions -inability or unwillingness to clean up after themselves -damage to property that you will not be reimbursed for Matt is the owner. Any conversations had with him will be forgotten while the conversation is happening. He will ask the same questions 4-5 times. The next day, it will be as if the conversation never occurred, and he will ask the same questions again, multiple times. Communicating via text won't help. Matt was hired to help with a few simple tasks in my home: assemble a basic office chair, set up an adjustable bed, and help cut up some oversized cardboard boxes so that they would fit into the recycling bin. 2 people were needed to set up the adjustable bed. Got a quote from a different business that was significantly higher than Matt's quote of $100, so Matt was the first choice due to the lower price. Matt said he would call early in the morning to set up an arrival time. He called at roughly 4:15 pm. Claimed he was being considerate, "letting me nap", but this was just a cover for the no call no show. Matt said he would call the next day at noon, and would arrive at whatever time I requested. He called at roughly 3pm and said, "We're coming over right now". Matt previously stated he would arrive with his nephew. Without letting me know, x2 different men were sent to my home who didn't identify themselves. Their identities weren't revealed until about 15 minutes after their arrival. Joshua and his younger helper knocked over a gallon of water next to my bed. The corner of the pitcher broke when it fell. The rug and floor were saturated, in addition to my mattress that they placed on the floor. They claimed they cleaned up the water. About 2 minutes after they left, I noticed that the floors and carpeting were still completely saturated. I called and and asked them to please come back to properly clean up the water. They attempted clean up a 2nd time, and failed. Bed risers were installed incorrectly (see photos), rendering the bed unsafe to sleep on. Padding on top of risers was supposed to be removed pre-installation. This wasn't done because they refused to read the instructions. As a result, I did not have a safe to sleep for 4 days. This is because neither Matt, nor his helpers returned as promised. The excuse Matt gave for the repeated no call, no text, and no shows was a recent breakup with his GF. If you chose to hire these people, they should be supervised at all times, and DO NOT TIP until after you've closely inspected their work. I tipped them $50 without checking their work first, trusting that they had done a good job. In the end, I had to hire a contractor to fix the problems they caused, resulting in a total loss of about $300.

Storage Solutions has been great! The store team has been kind and friendly. The unit was clean…read morewhen I got it. It feels very secure. I am very happy with my choice. Great job Storage Solutions.

I have had my storage unit for six months. I was just informed my rental rate…read more will go up 30%! That is too much! I have never heard of an increase of that proportion on anything. I am very dissatisfied.

This is long overdue as I had every intention to write a review much sooner. The last year has been…read morea whirlwind! We moved from Seattle and lived with our daughter and her family for the last 10 months while looking for a house! We found a beautiful home and spent a few weeks doing some cosmetic work to it before moving in. Then, in the middle of it all, we went on a Trek in Ireland for 2 weeks (it had been booked 9 months previous so we couldn't reschedule). By the time we reached this point, we were definitely tired and so thankful that we had hired movers to help us move into the house (we are just getting too old to want to do this ourselves ). We hired Away We Go Moving and were completely 100% satisfied and impressed! On the day of the move, Mark and Steve arrived on time, actually a bit early. They were friendly, polite, professional, and eager to get started. Originally, we thought it would be a two-day move because they were not able to start earlier because of another move they had in the morning. My husband and I gave directions on where to place boxes and furniture, and Markies and Steve worked quickly, yet carefully, with our belongings. I can't say enough good things about this moving company and about Markies and Steve. I also believe that their pricing was extremely reasonable and fair. I would highly recommend Away We Go Moving for any type of move, big or small! They are the kind of company and people that I want to do business with!