Kiara at StorageMart is a remarkable young lady! She was such a pleasure to work with while renting…read moremy storage unit. She is smart, patient, and extremely knowledgeable. This company is extremely lucky to have her. The storage unit itself was nice, clean, and seemed very secure. I would highly recommend this business.

I use to recommend this location to everyone we know needing any type of storage in the…read moreSpringfield/Willard/Republic area, over all the other places! However not anymore, as I rarely have to reach out for anything, as I've also had my unit coming upon 2 years in March. Kiara was wonderful to work with prior when having any questions about anything and unfortunately I learned while reaching out I discovered the very non personable, hateful, lady named Ellen who is the *new* property manager, and wow it's sad and such a shame to see a business that allows employees to treat people so rude when there are so many other options out there for cheaper storage in today's economy. I simply contacted trying to understand why our bill was going up next month with no notice and some extra fees we had acquired and was completely belittled and spoke to beyond unprofessional and process how to figure out so much extra on short notice and to learn next month will be even higher. We will be going through our unit once it cools down outside, so we can do away with supporting this terrible ran business. Management says a lot about how a company is ran, and this isn't it unfortunately.

The employee who was on duty 8/19/25 was extremely rude, unhelpful & unprofessional. We will not…read morevisit that location again. He called me a bad name because I questioned the pricing on an item. He called my husband stupid because he didn't know he was supposed to hook up he trailer himself. We had rented UHaul trailers before & the employees always hooked them up. This young man was a disgrace to any company who would employ such a person. Go to any other location for rental needs!

After calling the uhaul on Campbell and having a horrible phone experience with an employee I…read morecalled the Glenstone store and John answered and was very professional, knowledgeable,friendly and helpful. I told him I wanted to rent a pickup and he explained the details and other options. The guy that checked us out Demetrius was also very nice

They have been helpful and worked with me on autopay issues. Stuff seems secure and cameras…read moreeverywhere and gated and believe there is 24 hour security on facility as in many places have a live in attendants

The facility is well maintained. The management is friendly. The pricing is pretty good. I would…read morerent from here again.