we were so upset when we arrived last monday 7/13/26 and saw the condition of this place. the…read morebuilding looks nice from the outside and it is beside an apartment complex that appeared to be lively and in good shape--so we were shocked at how unsafe we felt inside the self storage, both in terms of leaving our belongings in the building for any amount of time, but also for our personal safety. we had rented the unit based on these reviews that said no one was even able to access the upper floors without management letting them up. instead we arrived (with our four-man moving crew and 30 ft truck full of our belongings) to find the "coded" gate totally open to the road, zero staff on site during business hours, and every single outer door unlocked. the elevator was fully broken, trash was piled in vacant units with their doors wide open, a transient was smoking (not weed) out of a clear glass pipe on the third level, with his liquor bottles and garbage spread out across the floor and music blasting like he felt completely at home. we decided that even though we had no other place to take our stuff and the movers needed to leave, under no circumstance could we stay one minute longer here. a bright spot in our awful day was how responsive the StoragePro corporate team (who are based on the west coast) were to us when we couldn't get anyone on the phone at albany-menands and then arrived with our whole moving crew to an empty office and all the rest of it. those kind folks did refund us our money after we filed a report about all this, but i still feel compelled to share this experience with anyone researching safe storage options, since the existing reviews on here do not accurately reflect the current state of this facility. my husband did later have a phone call with the person who was out that day with a family emergency, and while i understand that emergencies arise, that still does not change the reality of the physical state of the facility or its total lack of security and oversight. we consider it a blessing that everything worked out the way it did and we were able to see the true state of affairs, rather than foolishly leaving our things there.

I'll be relocating soon and just did a quick search of storage facilities. I had a chance to stop…read morein to The Albany Menands storage, the two women that were in the office were really helpful wonderful. I'll be making a reservation soon.

Amy was a pleasure to deal with; good conversation and experience. Good job Boomerread more

Went into the office to get help in downsizing my unit. Amy was everything - Friendly,…read moreprofessional, knowledgeable....hard to find these days! She even took the time to show me where my new unit was....these new owners have a gem in Amy! PS - I forgot to bring a broom but no problem, Amy lent me one.....AND, the gate was in good working condition.

The owners are simply amazing. Space is huge for the price. I use for business storage. Definitely…read morea place to trust. I'd 100% recommend this storage unit.

From the owner: Looking for clean, secure storage in Greene County?…read more Family owned and operated, our storage facility is conveniently located right on Route 9W in Athens, NY with easy access and affordable rates. We offer a variety of unit sizes to fit your needs: • 5x10 Units • 10x10 Units • 10x20 Units Perfect for household storage, seasonal items, business inventory, furniture, and more. Convenient location • Easy access • Local family service you can trust Contact us today for availability and pricing! 518-925-2865

I have twice rented a storage unit from Mabey's at this location. Both times the experience was…read moreexcellent, and I have nothing but praise for the company & the folks that they having working for them. Tyler was great communicating with me, about my unit, and a billing mix up, when I switched credit cards. I did not have the same experience with other storage facilities in the past. I highly recommend Mabey's.

From the owner: Mabey's Self-Storage is pleased to present our newest facility at 142 Raylinsky Rd, Ballston Lake,…read moreNY. This location features traditional, heated and climate controlled storage with units immediately available.

If you want to preserve items of value, this is the place for you. Nine Juliet Self Storage has up…read moreto date and temperature controlled units. The owner Frank did a wonderful job with the building and I feel comfortable having my things stored in such a safe place.

Mabey's handled our move from upstate NY to California. Everything went perfectly at the move out…read morepart of the process and the office staff were wonderful to work with. We had to leave our stuff in storage in NYS for 8 months due to Covid restrictions and Mabey's made this easy to do. Pricing for our move was quite reasonable. Helpful hint: The packing crew should absolutely number each box with a sharpie and record how many boxes in total are being shipped. We have the unsettling feeling at least one box got left behind in NYS. So 4 stars not 5.

Horrible experience. Before my move in 2021, the company assured me they had never had problems…read morewith damaged furniture and talked me out of adding extra insurance coverage. That turned out to be a huge mistake. The movers arrived and barely spoke to me or even made eye contact. When my furniture was delivered, I was shocked by the amount of damage. Several pieces of solid cherry furniture had dents, scratches, and gouges, and it appeared that little or nothing had been properly secured inside the truck. They also damaged walls and put dents in my expensive front door while moving furniture through the house. My floor safe worked perfectly before the move, but afterward I had to destroy it just to get it open. They never explained why they refused to move a large computer desk or my matching Queen Anne recliners. They also failed to reconnect my convertible bed, leaving wires hanging out everywhere. Over the years I spoke with and emailed multiple employees, completed forms, and submitted photos multiple times. Each time I was told to resubmit documentation, and then I would hear nothing back. To this day I have not been reimbursed for any of the damages, which would supposedly be based on weight. This is by far the worst moving company I have ever dealt with. I would strongly caution anyone considering using them.