Great customer service I received. The whole process was quick and stress-free. Reasonable pricesread more

Public Storage on Mariner in Spring Hill, FL is overly aggressive in their collection and auction…read moreefforts. If it was possible to give a zero rating on this location, I would. I have been faced with a hardship over the last 2 years and have a small balance with them like $275. They refuse to let me clean out my space so that they can re-rent it and they are going to auction off my stuff. I realize that this is in the agreement, but they could do better for a long standing customer. I will never do business with public storage again. What a bunch of bottom feeders.

Lana the manager is super helpful and has a very nice and professional personality!!!read more

Just completed renting a 2nd unit with Storage King. I did the rental online, and Lana called…read moreshortly after to confirm the booking and welcome me. I mentioned that I was renting the unit to store things before a move. She thought to ask how big a truck I'd be using to retrieve what I stored. She realized that the unit I'd rented might be difficult to maneuver a truck in, so changed the unit. Good catch!!! She had to redo my booking, ensure I received the same discount, and also merged my 2nd unit into the same account as the unit I rented a year ago. She also thought to offer me a lock for the 2nd unit, and to make sure I understood that the initial discount rate I'd gotten would be raised after 4 months. She did all this cheerfully, expertly and quickly - done within a couple of hours of the inital booking. And when I sent a note with a follow-up question the next day, she answered my email with minutes. I couldn't be happier! I should add that I've also been very happy with the initial unit I rented. Access is SO easy: lots of room to pull up to curb, push carts for moving things are always available, and the units are clean and as-advertised.

Great experience. Tony was very knowledgeable of the facility and was a professional and honest…read moreindividual. He made the sale!

We currently have a storage unit (10x12) and stopped in the office today to inquire about other…read moreoptions as we were thinking of downsizing or possibly moving to another storage facility since our promotion ended and the rate doubled! Tony greeted us with a smile and was very friendly and professional. He showed us a couple of units and we said we would let him know. A few minutes later Tony stopped by our unit to let us know that he could give us a better rate. We were happy with the rate so we decided to keep our unit. Had Tony not gone out of his way to assist us we probably would have moved to another storage facility. Tony is definitely an asset to Extra Space Storage and we really appreciated his help today!

How do you successfully rent a storage unit 200 miles away, with short notice and last minute…read morechanges on the day of the move? Simple! Call Terrace Storage and Chrissy will take care of everything with a fantastic disposition and professional manner! I was especially impressed when Chrissy was able to get me all set up with additional space I thought was needed just hours prior to moving in, and even allowed access to movers after hours. Seamless transition thanks to her superior customer service skill set! Also note it's a beautiful facility that's well planned to take care of all your storage needs. Great large ramp, secure and well-kept building. Thanks Chrissy!

Great customer service, facilities are clean, and pristine. I trust that I made the right choice to…read moreuse Temple Terrace Storage Center to store my belongings. Thank you Veronica and Jay.