This place is absolutely horrible so avoid it like the plague as after they take your money they…read moredon't give a shit about you and the faulty products they sold you. The president David Mora promised to send out some missing parts and a month later he has stopped taking my calls and has yet to send me the needed parts. Worse yet some 33 windows are not opening fully given some sort of manufacturing defect with only 14 working properly. This is after waiting 3 months for the windows to be made. Avoid this company at all costs.

Pésimo servicio con falta de profesionalismo. Los contraté para poner unas puertas deslizantes…read more(sliding doors) en el apartamento donde vivo en San Juan. Quedaron en instalarlas este lunes pasado. Ese día, luego de remover la puerta vieja que tenía, comienzan a instalar la nueva y luego de poner los pases y una de las puertas se dan cuenta que la segunda puerta está defectuosa y no encaja. Las puertas viejas yo no se pueden poner, y me dejan con un boquete en la casa donde va la otra puerta, pero me dicen que vienen mañana temprano con la puerta nueva para instalarla. Miren, yo entiendo que los errores pasan, y aunque un producto tan caro como este debió haber sido inspeccionado por defectos antes de enviarlo eso no fue lo que me molestó. Lo que me molestó es que me dijeron para el martes, yo saco el tiempo para estar en el apartamento y poder recibirlos. No me llaman, yo llamo, me dicen que llame mas tarde que me dan respuesta, llamo más tarde me dicen que para el miércoles por la mañana. Saco el miércoles por la mañana para recibirlos, no llegan, llamo me dicen que verifican y me devuelven la llamada, no lo hacen, llamo me dicen que para el jueves por la tarde. Les dejo saber que me parece poco profesional que sigan posponiendo sin coordinar responsablemente. Me dicen que es que tienen muchos trabajos que tienen que hacer. Le digo, mire con todo su respeto ustedes cometieron un error, me dejaron la instalación a mitad y tengo un boquete en la casa a la intemperie donde va esa puerta, tienen que responsabilizarse y hacerme hueco o añadirme al final del día. Me dicen pues el jueves a la 1pm. Saco la tarde de jueves para recibirlos. Llamo por la mañana me dicen que si, vienen por la tarde y me van a llamar. ¿Ustedes pueden creer que me llaman ahora para decirme que NO vienen? ¡Me preguntan ahora que si puede ser mañana viernes! Esto es inaceptable, San Miguel Windows and Exports comete un error, te deja la instalación a mitad con un boquete en tu casa a la intemperie, y va una semana y todavía no han venido a arreglarlo y sellar la casa. En el mundo profesional uno pone un día y hora, y llega ese día y a esa hora, si uno hace un trabajo y comete un error, uno toma responsabilidad y lo atiende prontamente para que quede bien el trabajo. ¡Pésimo servicio!

Bad service, Bad quality, Bad company. Buyer beware .. !!…read moreNobody answers company phone an messages are never returned. I had to drive down to the company to get things done and its worst than having to call by phone.

Hice una orden de dos puertas de esta compañía a través de Homedepot…read more Completo desastre.estas puertas no tienen instrucciones para su instalación. No prestan atención a los detalles y si reclamas te vas a encontrar con la peor atención al cliente que puedas tener y Homedepot lava sus manos como Poncio Pilato.

Does not get any better. If everyone did their jobs as well as Keith Berry, what a wonderful world…read moreit would be. Craftmanship perfection delivered efficiently and on time. I cannot rave enough about Keith Berry's service. I returned to a home after 30 years of tropical weathering, and thought all sliders were hopeless. He restored them all to as new condition, even custom built one screen door. He also re-screened the entire house, which is made of screens, all within the same day! A week later, he also responded quickly to a slight additional need and did a beautiful job. In St. Thomas, if you need screen or door repairs, look no further than Keith Berry.

To all the mosquitos in the world you guys suck! ( no pun intended, you suck) I know I'm delicious…read morebut dang you attack me like a cocktail bar during happy hour. Go find another bar! When we moved into our new home in USVI the screen doors were in shambles or missing. To make matters worse the hubby has an OCD impulse to "air out the house" constantly and you just can't do that here, without inviting the mosquitos in. This is where Berry's Screening comes in. They are a mobile screening service that will do all repair work at your home and if they have to do a custom screen, they will take measurements for you and return to install it. So, no measuring yourself and getting blamed for your new screen not fitting. This really is the definition of hassle free. The repair guy, first of all showed up on time, which is so rare here on this island, no one does that. He repaired one screen door in 15 minutes and took measurements for the others to do custom work at the shop. He was nice and told me that he would be by later on that day to install them, and I said in my mind "yea so that means tomorrow" which is what a lot of services do out here. But in under 2 hours he returned and installed everything in 15 minutes. This process was so easy, I was a little baffled. Being fast, efficient, and following through with what you say, isn't widely practiced on this island. B.S and excuses are commonplace, so this experience was refreshing! Pricing isn't bad, our patio doors are large ( see pictures) a re-screening is $50 and a total replacement is $280. This includes labor. Our screen doors to our patio are fabulous and work so well in having cut off those pesky mosquitos from this happy hour bar!

Extremely disappointed with this company. I placed an order in April 2021 and was asked to pay it…read morein full before they proceeded with the work. They performed part of the work in May 2021, but to this day (January 2022), I am waiting for them to install 5 small windows - which are paid for (in excess of $1600) and have received no response from them. Would not order from them.

I should have known ordering from Valcor was going to be a disaster when it took them seven…read moreiterations of my order just to get it right. That was almost two years ago and they still have not completed my job. From there it's been delays, followed by mistakes, followed by more mistakes, followed by fixes, followed by more fixes intermixed with feudal attempts at communication. The staff doesn't respond to emails 80% of the time, their voicemails are full and don't accept messages and when you do get through, any resolution is overshadowed by finger pointing. I spoke to the manager at one point who showed the bare minimum of interest. It's clear that the problem starts at the top here. This business is beyond incompetently run and it filters down through every aspect. If you still feel compelled to order from them, good luck. You will undoubtedly be reminded of this review.

This place is absolutely horrible so avoid it like the plague as after they take your money they…read moredon't give a shit about you and the faulty products they sold you. The president David Mora promised to send out some missing parts and a month later he has stopped taking my calls and has yet to send me the needed parts. Worse yet some 33 windows are not opening fully given some sort of manufacturing defect with only 14 working properly. This is after waiting 3 months for the windows to be made. Avoid this company at all costs.

From the owner: shutters, windows, doors and glassread more

Eddie's Glass Services is the best. We got measured for three vanity mirrors one day, an estimate…read morethe next and installed the third. They were fantastic to work with and knew we were on a time crunch. Our bathrooms look better than new at Gone Coastal and the price was much lower than expected. Great installers too; Trent and Victor were awesome. Can't forget Daisy at reception either. Fantastic team. Thank you!!!

We love our new windows. Eddie went above and beyond to make sure we would be happy with our…read moreselection. Luis and Matthew, the installers, were efficient and personable as well as knowledgeable. Our order for 13 windows arrived timely-in fact ahead of schedule. We're very happy with the quality, installation and service.