Watch your billing cycle, and Keep a close eye on the price hikes. They have hiked the price on me 3 times, and I only moved in on November 17, 2022 And I've been spoken to rudely several times by the male staff and one female staff, and over charged for November 2025 now. read more

Wade and Rebecca in the main office are so helpful. This storage area has some of the better rates than other places in Modesto and the units are built real nice I don't think I'll have an issue with pests like other places. read more

Nice clean place. Great customer service! My only complaint is my rate was $99 and within 2 months it's up to $149. The price to get in was great but it was raised not long after. read more

The customer service was like walking on egg shells. The attendant Bobbie (female) was very knowledgeable about the facility but, she lacked interpersonal communication skills. The actual facility is very nice and fair priced. Unfortunately the facility is not practical for a big move, I'll explain. I was recently moved in from out of state by a large moving company. The facility is built to accommodate big semi trucks, however the service attendant verbally attacked myself and the movers when we tried to access the super large access point. She told us that the facility strictly forbid access to large trucks. This was due to the neighboring business. The truck driver spoke to the neighboring business and was allowed access. This is when the service attendant blew a gasket and threatened to through me out of my unit. In the end we were able to load from the street but, it wound up costing me and extra $700.00 for the extra time. The extra time was because the street to entrance into the facility is over 900' ft. Away. I can only recommend using this place for extra Christmas items and hiding tools from your wife. read more

We stores an Rv here for approximately a year. During our time the entire fuel tank was siphoned out. Despite all of the cameras and the security system, the staff said they would review the footage. The advice from an apathetic and slightly rude manager was to buy a locking gas cap. I would look elsewhere. There are cheap places with no security that provide the same level of service and security. read more

Changing this to one star now. Mara R. (The manager that responds to the reviews), I don't believe exists. I called to try to speak with her and I think it's simply a robot auto response. The gate to this facility is now broken. The gate is left wide open during business hours and you can't access your RV during the hours they Ossis you could when renting the space. They will say you can call a number posted. Unfortunately you can't get an agent. This business will soon be a very low rating due to the above issues. read more

Don't let the pictures fool you... yes -- it is a newer facility that is indoors and climate control. That is what got us in too and the only thing that warranted two stars. It is all downhill from there. It is a ROUGH crowd. We have to time when we access our unit just because of the surroundings. Most units are packed floor to ceiling. Often times we haven't even been able to get through the hallway to our unit because others have to bring their stuff into the hallway causing fire hazards. The carts are always taken. We've talked to management multiple times, yet the problems persist. In addition, outside in the loading/unloading zone they have a homeless problem and people living in RV's. To top it all off, our prices have only gone up! We can't wait to get out of here. read more

Great customer service Facility is nice and clean very clean units!! Jessica the front desk lady was very helpful and friendly!!

I normally don't do this but I want to save someone the headache. Over a year ago I signed up to be a client here and the older gentleman was very nice and the facility is clean and well taken care of. However, on the day I moved in a female worker by the name of Bobby or Bobbie was harassing my moving guys multiple times about where their moving truck was parked and had the nastiest attitude. When I moved out this lady was extremely rude and seemed very miserable. My buddy and I were moving my safe (which was the only thing in the unit) she kicked us out because my wife had left to take our child to school and I was apparently not on the lease even though I was paying military rates. We asked a neighboring business if we could borrow their fork lift and they even commented on how difficult she it after the agreed to let us use it. She came out yelling and screaming. She stood in front of the safe demanding we get off the fork lift and put the safe down. She called Modesto Police reporting that I was trespassing and stealing my own safe I guess. Anyway, I'm sorry for the long read. I am happy to never have to deal with her again and I hope Storquest gets rid of her and this saves someone the headache. read more

Manager Bobby gets mad at the drop of a hat. Was mad that we asked her and later her associate about how hot they've seen it get, we just wanted to know the range. Then We took a picture of the unit we were shown so we could remember what it looked like and how to get back to it and she was mad about that, didn't know it was a rule snd kinda curious why , never seen a rule about a storage unit before. Then my husband chuckled cuz he thought it that was a weird rule , and she got mad at that! She said she was offended by that and wouldn't accept his apology. It was late afternoon and We wanted tostart the contract tomorrow and even though our reservation was not up til tomorrow she refused , said if we wanted to do that we'd have to drive all the way back there tomorrow to sign it. . just read 5 reviews all having problems with Bobby. She got herself so stirred up by the above she canceled the contract, and sent us away! Then I come to this web site and see alll these reviews , all problems with Bobby , if Stor quest cares about customer relations , why is she allowed to behave this way. I work with the public daily and if was that hot tempered with them , I'd lose my job. We found another storage company and asked all the same questions and took pictures and rented the unit all without any hassles at all! I I think it was probably a good omen she canceled the contract, we will be happy not to deal with that temper again !!! read more

I would not recommend this place because they will not refund you any money due to you on your rental storage after you close your account and left the unit spotless and you paid for the whole month, but closed the account way before the month ended. They don't pro-rate and I was never told about this. They deducted $181.00 from my account the first week of the month and I closed my account just 5 days they took my money for the whole month and the rest $123.00 that should been credited to my account will not be refunded. I suggest find a place that will pro rate. This way is unfair not returning any money back to the customer. I had my account on Coldwell in Modesto. And one of the front desk employees (female with glasses) did act a bit high and mighty with me which was unprofessional but I didn't let her mess with me. I'm glad I'm out of there and would never rent with StorQuest again! read more

This is a great Self Storage very clean Michael was really helpful and friendly he even helped me find a mover