Was easy they took me to see the location of the unit. Explained dos and don'ts easily. Very nice…read moreemployees, I even won a box!! Price was more responsive than other locations.

Great place. Secure, dry, nice location. Staff always friendly and helpful! I used the moving truck…read moreseveral times. It's an added value!

Terrible customer service! Rented and told them exactly when…read morewe'd be vacating the day we rented the unit. Vacated exactly when we said and returned their "hall key" now they're refusing to refund our $30 deposit because we didn't give them a 14 day notice! Our belongings weren't in there even two months and were rat infested! Renter beware!!!!! Disgusting and please read the fine print of their contract because they'll do all they can to keep your deposit. Could care less about the $30 but was told the day we vacated that they'd mail a check. Don't rent here!

Although I was 2 months late with my payments due to breast cancer and a nasty divorce, I ALWAYS…read morestayed in touch. When I called and said "I will be there to bring my acct. to date..., they said "we auctioned off your storage."

Sue was very friendly and helpful picking out the right storage unit for my mom. We love their…read moreoffice is open 7 days a week. Recommend 10/10

Staff was helpful and friendly. process was easy. would give 5 stars but there are no lights in the…read moreunit.

My experience here from first call into to location talking with Brad and Kevin was great talking…read moreon the phone and then in person roughly 4 months ago, it's a very clean facility safe excellent lighting great access hours. Kevin as the location manager cares about the facility and taking care of customers and so the company and location and its customers are very fortunate to have someone who cares and has excellent customer service, I've had several nice conversations with him. I also had the fortune of having a conversation with Vance from another location and helping out Camarillo wirh its staffing needs, he was very nice and very helpful with information and so on . I have visited my unit many times and never had a problem. Thank you to management for keeping a clean and safe place..

The management of this place is absolutely terrible and unhelpful when issues arise. Don't trust…read moreanyone here or from the company even a little bit. Initially, everything seemed great. The security was decent, there was plenty of space, and the temperature was controlled to a comfortable level. It was worth the slight premium. It was a bit annoying that access wasn't 24/7 considering how much we paid, but I could overlook that. Then, prices started increasing every few months. I understand that the entire industry does this, but it seemed excessive. Then, they began construction on the second floor. The noise, dust, and inconvenience were bothersome, and there was no compensation. Thankfully, I wasn't forced to move on my own dime like others. One day, I came to start unpacking and noticed a section of our belongings that had water damage. Initially, I thought it was caused by a leaking pipe, but upon closer inspection, water was flowing down from the second floor, rolling along the I beams and dripping onto our stuff for who knows how long and how much. It seems to be the same issue as this review: https://maps.app.goo.gl/ShTjDuewUGoj2wad9?g_st=ic. All attempts to resolve the issue ended with the company stating that since I didn't use their insurance, they couldn't offer any compensation, replacement, or rental refund. This seems unreasonable and goes beyond the terms of the contract that absolves them from liability. Either the roof, second floor, or both were not properly constructed, allowing water to flow along the I beams. You can see rusted water drop marks on multiple I beams. These beams are completely exposed and there's nothing installed to protect the storage units from water or debris from the second floor. Since they were aware of the issue from the review I mentioned earlier and didn't take any action, it appears to be gross negligence. I also highly doubt that they would even consider addressing the real issue and refunding partial rent if we had their insurance. Regardless of whether we have insurance or not, the website guaranteed dryness and a storage satisfaction guarantee. If you decide to stay here, make it a short stay, cover your belongings completely, and request a different unit if you have any beams or pipes above your unit. And pray that nothing else goes wrong.

This place very accessible. The rates are reasonable. The units are clean and secure. Overall I…read morewould recommend this place to everyone.

We rented here for a few months between moves and couldn't have been more pleased. They let us use…read moreour storage a few days early at no extra cost, the unit was clean and super easy to access, the service is personable and the prices affordable. Highly recommended!

I've used Extra Space Storage the last 2 years and would highly recommend! The spaces were clean…read moreand the Bluetooth gate entry was a nice plus. Dominique was very helpful anytime I had any issues and she made my checkout super easy. Excellent customer service from her. I'll definitely be using them if I need any future storage needs.

As soon as I loaded my unit the next month I got a letter in the mail that my price is going to…read moremore then double. I called and complained they took me back to the first price. A few months later I received another letter in the mail with the same more then double increase in rent. Called again and they said sorry can't do anything about it. Dont rent here they will double your rate after you do all the work to load up your unit.

This is what happens when you rent from a privately owned storage facility with no corporation and…read morethe person who owns it gives her title as a manager, who immaturity level defines her age. The lack of professionalism and insolent when she speaks is unacceptable when you run a business and have customers. There is to many reputable and competitive storage facilities that would treat their customers far more respectful and with dignity especially if you have a complaint about a employee or concerns. Do not waste your money or yourself respect on this business. Contact the BBB I had to give a star to write this review but it deserves zero.

Only bring your stuff here if you like ants. My boxes were here for only a week and already…read moreinfested with ants. Now everything is ruined. Do not recommend.

Always clean and kept up, the size of the spots accommodate our trailer and able us to open our…read moreslide. Ken is great to deal with too! We priced out tons of places and their price is definitely within market. Most places in this price aren't as well kept and with the amenities.

Ken, John, Jaime, and the entire crew at coast have been a pleasure to work with over the last…read moredecade. I've read the reviews from people complaining about the price hikes. To them I say, inflation (food, water, power, gas) property tax and maintenance!! This place has top notch gated security with cameras throughout, as well as beautiful grounds and always has freshly paved roads. If you want a nice, clean secure place to store your prize possessions, Coast is the best!! If you want "Cheap", go park your rig in a dirt lot somewhere and good luck!!