Have you ever hear your windshield crack while driving in your car? This is one of the most…read moredreadful sound as you know that this little crack would be growing so fast and you might need a new replacement windshield or get the crack filled up ASAP! Speedy Glass though is a franchise but they all individually owned so the service you get might not be universal. I love the location of this Speedy Glass as it is in walking distance to Markville Mall and quite a few restaurants in the area, Leaving my car here for a 3 hour was not painful at all as I can go eat, shop and drink. Setting up the appointment was quite easy as you can either call the Head Office or this particular location directly. The service was fast and efficient. Within 15 minute my claim was processed and approved and my car was ready as promised. William Mak the Manager has good experience with dealing with different insurance company claims and he make sure that you receive all the incentives and benefits. I love the free water repellent treatment and 3 year free cracks and chips repairs. I ended up getting new front and rear wipers at a good price and professionally installed by the technician. I am a happy customer and knowing I now have a perfect view of the road condition in all kinds of weather!

Definitely lives up to their name of being speedy with a nice bonus of friendly and helpful!…read more I had my windshield fixed here twice for small cracks by rocks on the highway. I'd definitely recommend SpeedyGlass to friends and family!

I called to get a quote of what I thought was a crack in my windshield. I think his name was Frank…read more(sorry short term memory) but he gave me a number to text him a picture of the damage. Turns out, it's nothing I have to get fixed. Totally saved me a trip to the shop! Great service. Will be bookmarking this place for future issues.

We have visited Richmond Hill Auto Glass few times to fix the glass for our cars…read more Their service is very good; we get quote on the phone. Their price is very competitive; almost 1/3 price lower than the quote we got from a body shop. We provide the credit card to order the glass ahead on time. Then the glass is replaced on the same day when the glass arrives. They deliver the fix nicely and we saved a lot of money. We are happy for all visits.

RED FLAG FOR TESLA OWNERS…read more I selected this body shop because they claimed to be a Tesla-approved facility. I explained from the start that I was not at fault in the accident and that insurance would be covering the repair. They told me to let insurance handle it, so I did. They never gave me any estimate, invoice, or notification of any out-of-pocket costs. They went ahead with repairs without my approval for anything not covered by insurance. After nearly 45 days of delays--saying the insurance company "wasn't responding"--I was suddenly told that I now have to pay whatever the insurance won't cover or they won't release my car. This was the first time I heard about any personal charges. Very poor communication and zero transparency. Tesla owners, consider this a major red flag.

Keep your car far away from these people. They will act one way before you drop off your car & then…read morewhen they have it will just string you along with their ridiculous repair process. They have you sign paperwork before they give you an estimate for work, say they will have to take apart your car as well, before even giving a rough cost. They will tell you there's hidden damage when there clearly isn't. Once the paperwork is signed and your car taken apart good luck getting out the situation. I suggest getting second third opinions before taking your car here even if you just walk in somewhere else with photos. They don't do body repair only replace every single part even if it can be repaired with complete disregard for cost and environmental effects. They claim it's to return to factory specs however I've seen other shops repair to perfection while maintaining cost efficiency. They will submit a ridiculous amount of work to your insurance company & when the insurance company refuses to pay such ridiculous amounts, they will hold your car for months (not even joking) to get the payment from your insurance. They will tell you to pay thousands of dollars if you want your car back and then tell you to ask your insurance for money back, which you most likely will not get. They will tell you your insurance company is taking too long to come see your car, and place blame on appraisers however I've seen other body shops complete many major repairs in just 1-3 weeks, return your vehicle and receive payment shortly after repairs. They have problems with payments because instead of repairing and billing according to industry standards they will go out of their way to bill your insurance a ridiculous amount before work is even complete, feeling they are superior to every other shop. This is not normal. This includes charging abnormal labor rates for the industry, lots of shops will repair according to the maximum labor rates approved by insurance companies. They will not be upfront about repair time, they will tell you 3 weeks and take 3 months. A normal shop might tell you a couple days and then end up taking a few extra days which is common as there may be unforeseen circumstances. They will not check the status on parts before bringing your car in. Your car will sit there waiting for parts with no one working on it. Don't trust a word from reception as they are completely out of the loop and lack knowledge of repair processes and parts status. They will send you updates that are far from accurate giving false hope of timeline. When you text them you can tell different people are answering as some put no effort into their replies and often misspell simple words. They will not even give you an estimate to respray a brand new part as per your request. They will advise the part will need to be installed and other panels blended and then refuse the work rather than just advising their opinion and following customer directions. They advise you to send photos of a brand new bumper for a spray and install quote??????? Clearly avoiding any work that they cannot exacerbate pricing. This is not a customer focused body shop, they will scam you right in front of your eyes. You will end up with thousands of dollars in rental if you have an at fault claim. Once all is said and done, your car will continue to go back for minor repairs and rental will be out of pocket. Their office staff is rude and seriously lack customer service and morals. They don't even care to spell your name or company name correctly on formal paperwork. When you raise any concerns or call more than once or twice you will get yelled at and disrespected. They talk negatively about customers in front of other customers. They talk negatively about each other as well. Beware of positive reviews as they will pick and choose who's repairs to expedite depending on your vehicle, insurance company, or relationship to staff. Doesn't matter who referred you, insurance, a dealership; if you own your car you can fix it wherever you choose, please look elsewhere.

Moved into the neighbourhood and was looking for a new mechanic based on reviews after my car…read morestarted having issues. Barry was very good at explaining the diagnostics and the recommended fixes. Throughout the process, he was very responsive and even showed me the new parts that arrived and showed me the broken existing parts. Now the car runs very smooth. Highly recommended!

Always fair and honest. Clear communication and good value for the service. I've had regular oil…read morechanges and car repairs completed here. Would highly recommend.

Nice auto glass repair shop! Prices are fair and Alex is a great guy! The place is a bit hard to…read morefind (back of the building) but once inside is well lit, clean, organized and has a nice waiting area. Alex is very diligent at what he does. Kudos to him and thanks!

I really am not the kind of person to write reviews, but thought I would share my experience with…read moreothers and let them know that they are at an honest place. I bought a 2013 Ford truck from Steve a year ago and Steve stood behind a couple of small issues we had with the truck months later, which I was really impressed by. At the end of the day I bought an older truck and things can happen, but he made it right and that's what counts. Thanks Steve and the Spotless team!

Steve Grant the owner talks a good game, however run into problems and good luck having him step…read moreup. He's a classic used car salesman, lacks integrity and passes the buck.

If you like slipshod service, non-responsiveness, then definitely have your car repaired by Carstar…read morePickering. This would be 0 stars, if Yelp allowed as such. We had a fairly significant repair to our vehicle, totalling approx 20k and it was complete and utter frustration dealing with Cam and his staff. Nobody appears to know anything. The phones are rarely answered and a voicemail asking for a call back is ignored. Not to mention that the car repair was not up to par... Parts not fixed back properly, paint not repaired correctly. This was a new luxury vehicle and I regret going to carstar pickering as it's been issues ever since. Additionally, there is definitely some shenanigans going on with them and Discount car rental in the same building that they urge you to use for your loaner vehicle. They are another shady bunch but that is for a separate review.

Outstanding service! Worked the metal back on my CX-5…read moreperfectly and painted to match and blend exactly, outstanding service. Alex and the team went above and beyond to ensure that I was satisfied.

Sean and Tracy, are just incredible people. You rarely encounter a company that stands behind their…read moreproduct and their commitment to customer satisfaction, quite like the way they do. Having moved away, by close to an hour, I will always bring my vehicles to their shop for tinting and paint protection film. Their prices are fair, and their workmanship is great. I highly recommend.

Years ago, I had two friends that highly recommended getting my ceramic tinting done here. They…read morehad great experiences with their vehicles so I had my truck completed in Nov-2016. I kept that vehicle for 5 more years and that quality work amazingly held up. Well, I'm back in 2021 with another vehicle! This time, the work includes autobahn ceramic tinting on the front side windows, a sunstripe for the top of the windshield, and LLumar platinum paint protection film for the hood as well as the front fenders/bumper, headlights & fog lamps. Tracy initially provided me pricing and I spoke to Jacob a few days later to confirm the work request and lock in the appointment. Friendly customer service. Yes, I had to leave my vehicle for 4 hours but the outcome looks fantastic. Thanks to owner Sean for 36 years of tint experience. Here's to another 5+ years for this auto protection investment!