Just the facts- they had great pricing, and did a good job installing (I thought). A couple months…read moreafter install, we had a serious leak from the attic unit- it caused $1,500 damage to our ceiling. Advanced came out and fixed it-though they did were unclear whether it was caused by a bad install, or faulty equipment. If bad install- they should own up to it and cover damage, or at least have the discussion. If it was equipment then they should have had a discussion with the manufacturer. What did they do? Nothing. Never responded to my multiple calls. This all could have been resolved with a conversation about who is liable after damage is done due to their installation. Great pricing, but make sure you factor in the cost of potential damage to your home.

THANK you to Advanced Air for helping me this winter in Mooresville! My furnace went out during…read morethe snow storm last month! They came out quickly and the customer service was excellent! They were professional, helpful and got me all warm and cozy for a competitive and fair rate! Will DEF call on them for future needs in Mooresville! Good to have guys like this to count on! Thanks!

The unit that cools my upstairs stopped cooling on June 4. A serviceman checked it out and said…read morethat we needed a whole new unit. They said it would be "the first of the week" before a new unit could be installed. It was hot outside. It was hot upstairs where my children's bedrooms are. On June 16 they installed a new $6,000 unit and completed it in a day. It works good.

Worked there for 8 years. Ronnie Hinson hired me then sold the company to Eric Stirewalt and Eugene…read moreSmith shorty after coming onboard. I was their Comfort Specialist They screwed me out of $6k in commission and forced me to help installation team when not selling. I am a veteran with a disability and suffered additional hernia damage after being forced to lift heavy equipment without safety equipment. This company does NOT care about anyone especially their employees! The owner also was having an affair with a former employee and camped out all day with her during Covid while we worked hard in attics and crawl spaces. Bad business!!!

I called and made an appointment with Melissa. Peyton arrived promptly on the early side of the…read morethe appointment window. He was knowledgeable, professional, and effective. Peyton was able to diagnose and resolve the issue with my system very quickly. The service charge was refreshingly reasonable. Highly recommended.

I cannot speak highly enough of this company! We have been using Hodge for several years now and we…read morehave found them to be honest, super reliable, so kind, and one of the few reasonably priced HVAC companies in this area. We had an emergency and our unit wasn't working, so I searched for 24 hr companies to come out because it was late and the other company's technician was dramatic and shady, telling us things were far worse than they were, was dishonest, and tried to get us to sign up for their subscription before even coming out and then wanted to sell us a $15-$20K replacement unit, which we didn't even need yet. We will ONLY trust Hodge and learned that you can call after hours and if they are available will come out because someone is on call and if not, you will be put into the queue for first thing the next morning. Love these guys!

It's hard to find good, professional tradesmen these days. I found Seals and I will never let them…read morego!! Very knowledgeable company. Whenever I have an issue with my Mini split, they come take a look promptly and get it fixed immediately.

I reached out in a very desperate attempt to get anyone to respond at 5:00PM, my tenants heat went…read moreout and the temperature was going to be in the mid 30's that night. I was surprised when Josh called and was available to come out that evening! I am so grateful that Josh believes in honest and compassionate work. He helped keep the heat going and was willing to speak to the warranty company. He made himself available to make the necessary repairs and the rates were reasonable and he didn't try to take advantage of my sense of emergency. I would absolutely recommend using Seals Heating and Cooling (finally an honest HVAC company). I am so happy I found this company.

It was that time of year again to have the A/C checked to make sure it was set to handle another…read morehot Charlotte summer. This time Karsten G. was the service professional to call on us. After the usual introductions, I started to show Karsten where all the equipment was. He said he was first going to check our thermostat. I had contacted Integrity about a month ago regarding what I thought might have been a problem with the thermostat. He checked it and said it needed a slight recalibration, which he did. He upgraded the A/C condensate drain tube and we had him install a second drain pan float switch. We felt he did a great job in checking over the A/C and was very knowledgable in any qustions we had. We fell comfortable we'll survive another Charlotte summer.

They installed a new unit and we had problems which they came back out twice to try and find the…read moreproblem, My husband wound up finding out what was wrong. The problem was water sitting in the exhaust pipe and they told us we were basically on our own to fix it and the company they recommended to do the work was lost about having to break our ceiling up to get at the pipe and basically a nightmare conversation with them, Integrity charged us twice for the two visits and said they would reimburse us the 200 dollars which they then said they never told us that we would get any money back. They reimbursed us $1.41 after all was said and done, We paid alot of money for the new unit and after it was installed Integrity just basically washed their hands of us after it was done. They are not people of their word and I would never recommend them to anyone.

We had a new HVAC unit installed back in the winter because our old one went out…read more Harkey Heating & Air gave us the best price for what we needed. They came out gave us an estimate, a couple days later came back and installed it. They were personal but professional, they worked and got it done quickly and to an excellent manner.

Thank you Harkey's Heating & Air for your quick response and service call today! So nice to have a…read morewonderful service I can depend on in mooresville. Great job Ryan Harkey!

I don't have words to express how positive my experience with Mike Andrews was. To find honesty and…read moreintegrity in today's business world is uncommon. Mike was a breath of fresh air, honest, and kind.

Mike and CMA Mechanical were a great company to work with. They were the lowest priced vendor we…read morefound and their services were above and beyond. I would recommend them to anyone!

One of my air conditioners stopped working in the evening on one of the hottest days of the summer…read more Called Putnam Mechanical and they were there the next day, replaced the faulty part and everything was back to working great. I always use them for my yearly maintenance.

On November 21, 2021, Putnam Mechanical, from Mooresville, NC, installed a Lennox HVAC system, at…read moremy business, Sweet Cakes Bakery. I have attached the copy of the contract. The contract drafted by Putnam contained an error in the model number of the air conditioner and a fraudulent representation that the unit included a "one-year parts and labor warranty and ten-year manufacturer's warranty". We relied on the ten-year manufacturer warranty when we decided to use Putnam to install a Lennox unit. We never received any paperwork for the unit, such as warranty, installation/instruction guide, or registration form. In fact, we could not register the unit with Lennox because the unit number in the contract is incorrect. It was not until the unit stopped working, in July of 2024, and Putnam refused to service the unit, that we hired another HVAC company. The new HVAC company took a photo of the actual unit model no. which is TSA036S4N44Y. We registered the unit with Lennox after learning the correct model number and clearly could see there was never any warranty on the unit. When we contacted Putnam regarding the broken system, we were instructed to call any other HVAC company to honor the warranty (Putnam manager and owner knows there is no warranty). We called 2 HVAC companies to get estimates for repair. Both well known reputable companies, stated in their estimate that Putnam did NOT install the proper 3/8 inch line for the refrigerant. Putnam used an undersized liquid refrigerant line which damaged the thermal valve. The pressure resulting from the undersized line directly cause the A/C system failure. We are a small business, struggling to survive. Putnam's use of the undersized refrigerant line (which should have been 3/8" per the Lennox installation guide), AND Putnam fraudulently leading us to rely on a nonexistent 10-year manufacturer warranty need to be rectified. If I were to be gracious with their mistake, you could say Putnam "may have" accidentally entered the incorrect model number in the contract, but the statement of the "one year parts and labor warranty and ten-year manufacturer's warranty" is clearly a fraudulent statement used to convince us to use their services over their competitors. Due to Putnam's fraud and incompetence our unit was damaged. If you want to spend thousands of dollars on an HVAC unit, only for it to last less than 3 years and have to spend even more money to fix negligent work or to get an entirely new system, Putnam is the way to go for sure. For the cherry on top, their owner, Michael Fortin, will speak to you directly on the phone and repeat the lies in their contract verbatim to really double down on their fraudulent practices. So if you'd like someone to lie to your face, choose Putnam! Otherwise, I'd look elsewhere.