unfortunately all state called multiple towing companies and R and D showed up after the tow. but…read morethey provided the best service and follow up that I ever had and would highly recommend. A++++ Company

24/7 Christian run business, willing to help in a drop of a hat, they try to dye a great job at a…read moregreat price.

Best Wrecker service I've ever used.. Jr and JJ are only a phone call away from getting you and…read moreyour automobile home when broken down.. love this company..

I came upon an elderly gentleman whose truck had just died in the middle of the road on a…read moremiserable, rainy day. I called JR's and explained the situation and asked if he could come tow the truck home. He was there in no time and was extremely polite, professional and caring. He will definitely be my first call if I ever need a tow in the future. My only regret is not giving him a hug before he left, because he was that kind!

Cliff is a great guy and very, very fair. Down-to-earth and honest, with rates that will BLOW AWAY…read morethe other options. In a town filled with grifters and greed, Cliff keeps his rates low and his operation small and down-home. You will not regret summoning his help for a tow. The day he helped me move my car from home to a specialty shop, Cliff had a tire blowout on his truck. He finished the tow and dropped my car off without a hitch. I even paid him $20 extra to help him with his upcoming tire replacement cost because he's a nice fella, and I *still* spent less than the next quote from the big greed-machine towing options in town.

My neighbors and I rented some equipment for a community road project. The equipment was delivered…read moreon time and professionally. We were given operating instructions. We had some slight confusion over the pickup time, and Westside generously took our word on the issue and didn't charge us for an extra day. Everything was great.

This place is a great example of getting what you pay for. You will pay less. You will get less…read more I rented the wrong kind of loader over a weekend, which was my mistake. After I realized this on Saturday, they were unable to swap it out. They're closed on Saturdays, but I managed to reach an employee who tried to bring in a driver, to no avail. I tried to use the loader, it got stuck in the mud, and after 2 hours, it stopped working and wouldn't start. After they picked up the equipment I rented on Monday, they offered to credit 1/2 of the charge for the loader. They would not credit any of the delivery or pickup fee, despite the fact that they sent me a loader that stopped working halfway through the day. While I do feel good about Kenneth, an employee who tried to help me, their owner wanted to charge the full rental price for the loader. I feel less than good about that. I rented another loader to finish the job, and rented from someone else. I suggest you do the same. If you find yourself on $&#@ creek, they're not bringing you a paddle.

They showed up. They were pleasant and decently priced. Other company we called first was awful.read more

Mike is the best! I was stuck on a logging road in the middle of nowhere (long story). Mike got to…read moreme as soon as he could and pulled me out. Can't praise him enough! Five stars! -- Victor Hollingsworth/TN Process Servers

Chandler/Tristar Roadside Rescue was truly a 'Godsend' when the small bus I was driving to…read moretransport service dogs was loading up its last dog and smoke started coming from under the hood. It was in the 90's and the bus was not drivable. It was 3:45 pm on a Friday afternoon when I contacted Chandler...we thought the water pump/belt had failed. Chandler drove to where the bus was in Only, TN, assessed the situation, diagnosed the problem, drove back into Nashville for parts and returned to work on the bus late into the evening in a parking lot. I received at call at 9:30pm that he had repaired the bus. Chandler was an excellent communicator, completed the repair so quickly and for a very fair price. I would use Tristar Roadside Rescue again and would give more than 5 stars if I could! So thankful!

Chandler and James said they could repair my daughter's diesel vw but after more than a week, they…read moresaid they couldn't. We had it towed by them to another mechanic and they said they had ordered parts. My daughter paid for the parts, which the new mechanic said were wrong parts after getting them. Tristar ghosted us when we tried to return the parts for a refund. Never use them for anything.

The technician was extremely unprofessional. I scheduled a rekey service and spent hours…read morecoordinating the lock change. Shortly before the appointment time, I called to follow up and was told he could not make it because his truck had broken down earlier that morning. What made the situation worse was that he claimed he had been trying to contact me but did not have my phone number, even though I had sent multiple text messages and requested the company's information. I clearly informed him that the authorized person would only be available until 3:00 PM, yet he did not notify me about the issue until 2:00 PM

Be very careful. My son locked his keys in his car, waited a very long time and was charged $350…read more Outrageous. Company said they use subcontractors - said they'd try to get a refund (even partial, come on). Nothing.. get your price in advance.

Bobby Williams showed up promptly and extracted our 4Runner from a ditch. Another TOW company was…read moreunable to get it out last night without damaging the vehicle. Bobby cares about not damaging the vehicle and he was a great problem solver in devising a way to steer/drive the vehicle slightly and pull carefully as he adjusted the position. Our truck has no damage. Excellent service.