On a Highway with little shoulder room. Tyler was efficient and took care loading my truck…read more Equipment & hauler look new A rough day, but Tyler was great!

Best towing company around. Tyler is very professional and who I will be calling every time! He is…read morebeyond polite willing to explain and answer any question you may ask and unlike most tow company's he cares about your car as if it were his own. This will become the only wrecker service I use now. Thank you Tyler !

My daughter curbed her tire at school and was stranded there. I thought I'd just throw the spare in…read morefor her but didn't have the right tools or lugnuts because of her aftermarket wheels. Veterans Roadside Rescue saved the day and arrived at the scene within just a few minutes. Tyler was very professional and courteous. I will never use anyone else for towing or roadside assistance!

10/10!!!! My car had a flat tire after some snowy weather and I lucked out with these guys. They…read morewere so thorough, funny, and fully honest about everything -- checked my (pretty much dead) battery as well and walked me through the process of changing my lug nuts due to an issue. They picked up all of the needed parts for me and called me at each shop to OK the prices, dropped my tire off at their vetted shop (after they stood in the cold searching for leaks for over an hour the night before), and put it all together in one single day. Saved my day and made it look so easy... I might not ever have to bug my dad for car advice again!

My 26 year old Toyota Land Cruiser needed a tow. I called Andy's and he answered the phone! That…read morewas a good thing! He came close to the time he said he would be there and he communicated with me the whole time. He arrived and was very nice and polite. He took a credit card payment and he was off. Great experience. I did try calling another company whose name starts with H got voicemail, left 2 messages. Never called back.... If you live in Franklin or close by and need a car or truck towed call Andy's!

I don't know anything about their expertise or work. What I do know that the person I talked to on…read moreFriday, was one of the most unemphatic people I have ever encountered. I could have gotten more empathy from Chat GPT. I understand there are laws but a little understanding goes a long way, especially for grieving families. Basically, Andy's towing is going to profit off of my brother's car and possessions that he had on the inside (tools). Hopefully if he had identifying documents, they don't steal his identity also. It's ashamed that a business like this basically profits off of others misfortune. I hope you have the life you deserve.

Kyle was amazing from the very beginning. I hired Kyle based on the fact that he provided a…read morereasonable estimate for the replacement of some O2 sensors for a 2006 Nissan frontier king cab that my son was driving. The error code that it was throwing was the O2 sensor but I wanted to validate and make sure. Kyle came out diagnosed the issue right away saying that unfortunately exhaust codes can be many different things and not necessarily just the O2 sensor so he ran multiple tests, smoke tests and found a number of different issues that he took care of along the way from valve covers and fuel sensors as well as replaced the up and downstream O2 sensors. This whole process took a couple of weeks as he needed to order parts and then retest based on the replacement of those parts, but that's pesky O2 error would not leave. Kyle must've come back to my house at at least 8 to 9 times over a six month period to try to solve this issue all along, not charging the additional time because the original diagnosis seemed to be very simple. I paid Kyle along the way for the parts and his labor, but he refused to continue to charge labor for coming out and retesting until the error was fixed despite sometimes the best mechanics can have reoccurring troubles and be stumped as to why codes keep throwing finally after approximately seven months of going back-and-forth with Kyle's schedule to come out and look at the truck. He replaced one side of a cat with a remanufactured version and the code finally cleared for good. I never heard from Kyle after that as I still owe him for that cat converter, but I can tell you right now that he is probably the best mobile mechanic in all of middle Tennessee that I've ever experienced despite his young age. He is a true man of integrity, character, and perseverance.

Kyle is a great guy. He was very upfront with me about what needed to be done what it would cost…read moreand then explaining everything he had done. I will use him when I need more work. DEFINITELY RECOMEND

Very bad experience with Priority Wrecker Service. Before…read morethe tow, we specifically asked about the rates and were told "don't worry, our rates are low." Based on that, we agreed to the tow. After the job was done, we were presented with a $2,750 bill for towing a bobtail semi-truck only 60 miles, which is extremely excessive. There was no clear price disclosure ahead of time, and the invoice did not properly show mileage or a time breakdown. They demanded immediate payment through Zelle or Cash App and refused to accept a credit card. They also threatened a $550 per hour holding fee if payment was not made immediately. After we paid the bill, the owner then demanded an additional $850. When we refused to pay more money, they dropped our truck in the middle of a parking lot and left, even though they had already taken the payment. The owner was very rude and unprofessional throughout the entire interaction. I strongly recommend that drivers and trucking companies get the full written price before allowing this company to tow their equipment.

WARNING! Do NOT use "Priority Wrecker Service" tow company for any reason at all unless you want to…read morebe scammed and threatened! I would leave ZERO stars if possible! My tire had a blow out on Monday and we called them for a tow 2 miles down the road to NTB. I was quoted $125 for the hook up and $5 per mile to be towed. When dropped off at NTB we were told the total was $285!!!!!! When I tried discussing the issue with "Dan-O" I was told to pay the total or basically he was taking my car from me (yes I know there are laws to this but that wasn't made clear until my receipt was in hand) and I'd have extra fees. I attached a pic of my receipt to show all the extra fees! I was forced to pay THEIR mileage to get to me (how am I suppose to even know what that was) a fuel surcharge and a photo fee!!! Make it make sense!

I ended up with a flat tire in my driveway (on a bit of an incline). Daryl arrived very quickly and…read moreimmediately went to work. Very nice man who knows his business. First thing he did was put blocks in front of my tires. He then removed the old one, put the spare on (after having to do a lot of finessing to convince the spare to come out from under my SUV), filled it with air, and was on his way in less than fifteen minutes! I am impressed and will definitely be using him again if needed and highly recommending him if anyone asks about a towing service! Great guy, friendly, and efficient!

Had an Rv towed there after it was picked up had items missing manager refused to help when I…read morecalled and asked him to review the security footage for the 2 days and nights it was there was from out of town stated I know who you are and I'm not gonna help with your problem it may have disappeared but it didn't here call the police have pending report with police for missing or stolen items just suspicious one refused to check the security when is capable have them 450$ would never recomend folks like these clearly not southern hospitality at all cannot wait for the police to get access to your footage as they have taken an inventory of property before it was towed to your lot

I called after my car broke down on the side of the interstate. I was told it would be several…read morehours before they could come. I understand helping customers in the order calls are received, but unfortunate that they could not accommodate towing someone stranded on the highway in 96 degree heat for several hours. Ultimately went with another company who that was more timely and courteous.