We've been bringing our son here for years, and I can say without hesitation that this clinic has…read morechanged our family's life. What sets them apart is how genuinely they care. This isn't a place that runs kids through a cookie-cutter program -- they took the time to truly get to know our son and built plans specifically around his strengths, his challenges, and his personality. You can tell they think carefully about striking that perfect balance between keeping him comfortable and pushing him just enough to grow. They've also been incredible partners to us as parents. They've coached us on how to reinforce his goals at home, which has made a world of difference in his day-to-day progress. When we needed help coordinating with his private school, they stepped up without us even having to push -- working directly with the administration to tailor a schedule that fit seamlessly with his school day. On top of all of that, our son received speech therapy through KidSpeak here for a couple of years, and the results speak for themselves. He graduated from the program and is now communicating like other kids his age. The speech therapy team was absolutely phenomenal and played a huge role in getting him to where he is today. Every interaction we've had tells us the same thing: these people are in it because they care about our kiddo. They go above and beyond in ways we never expected, and our son is happier and thriving because of them. I couldn't recommend them more highly.

Getting to be at the ACES clinic has been an amazing experience! The staff here are truly dedicated…read moreto their families. It's inspiring to see how committed everyone is to helping each client grow and reach their goals. Watching that process every day is incredibly rewarding !

I can't say anything but good things about this company. We joined at a time where it was really…read moredifficult to have anyone come to your house for ABA. Janine was amazing. She would listen to me vent about how long everything took with insurance. She was incredibly supportive. The therapists have all been excellent. I can't say enough nice things. They've changed our lives for the better. Between the parent education sessions and forming new goals. They do it all.

Nyansa's therapists show unparalleled dedicationread more

Very well organized business with competent and well trained employees. Also has a very impressive…read morefacility with therapy rooms and everything is clean and well maintained.

we have been with UP now for about 7 months and are beyond happy with the therapy we receive from…read moreAna. We were assigned UP through the Regional Center of Orange County for infant therapy for our son and were initially very wary. Our last RCOC vendor we were very unhappy with and almost stopped infant therapy because of it. However teacher Ana has been the biggest blessing for our family this past year and we cannot reccommend her enough! She is so good with all my children and everyone in the house looks forward to our time with her.

I wish to thank Irvine Therapy Services, and especially Teresa Cao, for their continued dedication…read moreto treating my son who has ADD. Teresa was always in conversation with us, giving us tips on how to handle situations. She also gave us new ideas for how to create a positive experience for my son. My son just finished his therapy sessions after two years and he made significant progress. Teresa and the team were always welcoming and very open to everything. Overall a memorable experience and I would definitely recommend them.

I highly recommend Irvine Therapy Services and especially Jennifer. The facility is large and has…read moreso many fun things for kids to explore. The staff is very nice and accommodating and our son benefited greatly from the services provided. I trust Jennifer as she is obviously very experienced and knowledgeable. Lauren from ITS is another therapist who is loving and playful.

I made an appointment with them and got 3 texts from them telling me that my appointment is on…read more6/16/26 letting me know it was a in office visit. It took me 2 freeways to get there and gas, maintenance and money to do so. I get there and after filling out their paperwork and copies of my insurance they come up to me and said there has been a mistake and my appointment was a phone call at 12:00 noon not an office visit. And then they tell me that she isn't here it's her day off. So I checked my phone to see if she called me and she didn't. I was so mad l just walked out. If l would have said anything they would have thrown me out. You need Councilor and you get this. I will never ever go to this place ever ever again. I do NOT recommend this place. Go somewhere else that really cares about you. They couldn't even call me before I drove so far to see them. Very careless place.

Updated Experience at Allied Psychological Services - Clinic Supervisor Nicole Lightman…read moreI'm updating my review after a troubling call with Nicole Lightman, clinical supervisor at Allied Psychological Services. The red flags during our conversation only confirmed the bias I experienced during my sons' evaluations and left me feeling unheard, dismissed, and emotionally exhausted. Here's what happened: Red Flag #1: "Let's talk because emails get misinterpreted." Nicole opened the call by saying she wanted to meet because things "over email get misinterpreted." But written communication allows clarity and accountability, which her team had been avoiding. That statement felt like an attempt to control the narrative rather than truly clarify it. Red Flag #2: She only reviewed ONE child's file. When we began the call, she laughed and said she had "mom brain," then admitted she had only read my older son's file, and hadn't even looked at my younger son's evaluation. That's completely unprofessional, especially when I made it clear this concern was about both my sons. Red Flag #3: She said, "We don't want to over-diagnose." This is dangerous. It shows a bias toward under-diagnosing, especially when families like mine, BIPOC neurodivergent, and already facing systemic hurdles, are seeking understanding and support. A clinic's priority should be accurate diagnosis, not avoiding one out of fear of "overdoing it." Red Flag #4: "That's the language we use in the office." When I brought up the cold, clinical, and biased language used in my sons' reports (i.e., accusing me of overreporting symptoms), she said "that's just how we write them." This is false. I'm autistic and was diagnosed at this clinic, and my own report used empathetic, strengths-based language. Other parents I referred here also received respectful evaluations. So why were my sons, evaluated with language that undermined and discredited our experience? Red Flag #5: No accountability, she told me to file a grievance and It's ok she won't be mad. Rather than apologize or offer to make things right, she said: "I'm telling you, you should just go to another clinic and file a grievance with your insurance." This wasn't resolution , this was dismissal. She was essentially saying: We're biased, and we're not going to fix it , go somewhere else. Red Flag #6: She implied speech = no Autism. She claimed that because my sons can speak and communicate, they couldn't be on the spectrum. This shows a lack of understanding of how Autism presents , especially in kids who mask or overperform in stressful settings. I asked her: Why recommend interventions like occupational therapy, psychotherapy, neurofeedback, and school accommodations -- all aligned with Autism and ADHD , if you don't believe a diagnosis is appropriate? She had no real answer. Red Flag #7: Passive-aggressive praise and gaslighting. When I explained how much it would mean for my sons to understand themselves through diagnosis, she said, "Well, you've been such a great advocate for them." It felt disingenuous and passive-aggressive , like she didn't want to say anything else. No acknowledgment. No empathy. No apology. Final Straw: I wanted to end the call. By the end, I was emotionally drained and uncomfortable. It was clear to me that this clinic and this supervisor knew bias was present , and had no plans to fix it. That conversation, and the evaluations themselves, have caused medical trauma. I went in looking for answers and support. Instead, I left feeling silenced, dismissed, and retraumatized.

My son has been receiving ABA services from Acuity for a year now and we are blessed to have their…read morehelp and support. The Office staff are the best. Anakaren, Miriam and Alma have all super helpful is finding availability, cancel or adding sessions and answering any questions you may have. Cynthia will always do her best to help your the billing, authorizations from insurance and answering all your questions. They have all gone above and beyond to help me. Christina is my son case supervisor. She has gone above and beyond to set up his goals and help the therapist in accomplishing them. She even sat in on my son's IEP meeting to show her support for my son and to show his school what Acuity has been working on. She will also join session with the BI's. I can't say enough about Haley. She is my son's BI (Behavioral Intervention). She is big part in my son's continuous improvement. She has helped him so much and continues to help him accomplish milestones every session. She has best patience of any therapist that has worked with my son. She has gone above and beyond and will do so for your child. If your looking for ABA services, you are in the right place with Acuity. Thank you all for your continued help and support for Sebastian.

Acuity Behavior Solutions is an amazing company! They are very supportive and extremely friendly…read more The Director is very kind and supportive. The company is professional and responds very quickly to emails. I definitely recommend Acuity Behavior Solutions :).

My EAP referred me here and I started the onboarding process what now was one month ago. HUGE…read moreWASTE OF MY TIME AND ENERGY!!!! Don't even bother, just please start your search elsewhere. When you call this clinic, they never answer and their outgoing says 24-48 hours to get back to you. So even if u have a simple question, or miss answering when they finally call u, you have to leave a message for the firewall and then wait 1-2 days for a reply. And their chat is even worse- 2-3 days for a response to a simple question. After the first 2 weeks of getting all paperwork completed, set up on portal etc, on a Monday, I chose a provider who happened to be "full". By Wednesday, after I constantly followed up, I finally learned the therapist was full, but she was going to recommend a different therapist for me. When I asked how long that would take, Thursday evening at 7 pm, I got a response saying that this recommendation would happen "probably by the end of next week." I was never offered assistance with making an appointment with another therapist, never called to ask how soon I wanted or needed to be seen, never asked if I was having an urgent need or a crisis, never offered another appointment with a different therapist. This place is completely TONE DEAF and they simply DO NOT care! A month after requesting therapy, now I get to start my search from scratch because of their front office mismanagement and very poor customer service. I also work in this field, and I am shocked at the lack of customer service during the onboarding process. What once was hope that Shanti would be my new safe space has proved to be anything but. SAVE YOUR TIME AND JUST DON'T!

After several years of therapy here I left MORE TRAUMATIZED. I was passed from one therapist who…read moreate her food during our session to one right out of colledge and finally to a know it all moniqe who literally told me to "SHUT", because of "her" need to deliver her thoughts!! This pattern was repeated several times when I finally filed a complaint and stopped seeing her. NO APPOLOGY came from her or the management. Do your due deligent when choosing therapy. I am delighted that in the few months with Harbor psychiatry, I have gained tremendous insight and made long strides towards my recovery. I am finally well taken care of with wonderfully skilled, knowledgable and compassionate therapist.

We utilize both InStepps ABA, and the Academy. So far our experience has been nothing short of…read moreamazing. Our son is really thriving here. When we came last January for a trial day I knew that we would have substantial challenges moving into a classroom setting. Our son was diagnosed at an early age and does have severe symptoms, as well as being non verbal. But after spending the last four years with various agencies in the DTT model at home, we were ready for a change. After our intake assessment, it was clear that our son wasn't ready for a classroom setting. So instead they made the offer for us to access the clinic for ABA and push into the Academy over time. He's really blossomed in this model. He's totally acclimated to the classroom now, and will be moving into the classroom full time soon. Any complaints I've had have been met with solutions and if there was a problem they could not solve they referred me to someone who could. Mr. Sam and Karlie are great teachers, and the classroom is amazing. Music therapy is twice a week and they have clinics for OT and speech. Once a month there are Saturday camps, and Friday evening camps as well. These don't have an additional cost except for siblings and as long as you have therapy hours available. Holiday events have been so much fun! The school doesn't require verbal only like every other competitor in the area that refuses to serve any other population other than tier 1 verbal kids. So that was a huge plus for us. The program is year round. Overall we are really satisfied, and look forward to the 2019-2020 school year.

I would like to counter the negative review listed recently . The ABA industry as a whole has this…read moreissue because it is unbelievable the work it takes to get funding. The driving and the distances to family homes often precludes a substitute if a session is cancelled last minute. (Especially in a county as huge as LA) Parents also commonly have to cancel at the last minute . What company has someone on standby to drive an hour to do a session that may not even work on the child's needs because they are not part of that case? Most parents would prefer someone they know to do these sessions , not some random other employee. What parent wants a sick therapist bringing germs into their home? I know from personal experience that Yvonne Bruinsma and her staff genuinely care about these kids. She isn't doing this to make money. She's doing it to change lives and finds her purpose in serving ,as do most of her staff.