1. Straightline Services

1. Straightline Services

0

University Place, WA

Straightline Services

5.0 (1 review)
Open 8:00 am - 4:00 pm

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Architectural design

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4 years ago

outstanding customer service and technical ability. flexible to the needs of the project.

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Home Plans NW

Home Plans NW

3.0
(2 reviews)

I hired this company to complete an as-built and a build-out, and the experience has been nothing…read moreshort of frustrating. My main contact, Joe Pascua, has been completely unresponsive and constantly procrastinating on the project. At first, they claimed they couldn't start until they received more information once they got it, they added another four weeks to the schedule. After I submitted payment, communication became sparse and inconsistent. Joe repeatedly promised updates and completion dates that never materialized. This ongoing lack of communication and follow-through has cost me hundreds of dollars per day in delays, and continues as I have yet to receive the finished permit-ready drawings. I would strongly caution anyone considering this company they do not deliver on their commitments or communicate in a timely manner. If you don't have money to waste stay away.

Hands down the best experience I've had with a company! Joey Pascua was a pleasure to work with,…read moreand to be frank, he deserves a raise! He was extremely knowledgeable, kind, and offered advice when the government was illegally trying to hold us up on our project. They by far have the best prices in the industry, and a company has never looked out for my interest the way these guys did! They did a wonderful job on our shop inspection, and the home design they are doing for us is coming along beautifully. I can't recommend them enough, whether you need an architect, structural engineer, designer, or anything in between, whatever your home needs are go to these guys! They will take good care of you! P.S. If you see this same review for Rueppell Home Design/Design Build NW, it's because the companies are related and I wanted to give these wonderful guys a shout out everywhere I could!

CREX Construction

CREX Construction

5.0
(5 reviews)

My deck needed to be replaced and I decided to go with a TimberTech composite so I looked for…read more"approved" builders on the TimberTech website. I contacted 3 of them and received quotes, including one that advertises extensively as being experts in outdoor spaces. I still had reservations and got two more quotes, including one from CREX construction. Anthony with CREX came out and met with me to discuss materials and discuss the project and asked enough questions so that the entire project would be well thought out. His follow up with the design work, dropping off extra samples, and communication was head and shoulders above the others so I went with CREX. What WASN'T head and shoulders above the rest was the price- CREX was right in line with the market and the other four quotes. I've owned a home for 30 years and have worked with dozens of contractors and various projects. Anthony wasn't just a face for the business to get signed bids up front and then disappear only to send in inexpensive and inexperienced workers. Anthony was there onsite with his foreman, Juan, and they both did an amazing job! Every board cut and every detail was precise and exactly as I had hoped. I was very impressed with CREX.

​Anthony and his crew are great people to work with. Anthony, as a general contractor, is…read morepersonable and an excellent communicator--qualities that are incredibly important. When issues inevitably arise, he works diligently to resolve them and keeps you well-informed throughout the process. ​Our project involved a water-damaged utility room that was also due for an update. As our only downstairs bathroom and the one guests would use, we wanted it to be both functional and welcoming. We particularly appreciated Anthony's ability to create his own drawings, which helped us visualize the final product. His woodworking experience was a big reassurance that the custom elements would look great. He sources quality products at fair prices and achieved a seamless match between the built-in components and our purchased cabinet. ​We're very happy with the outcome and look forward to tackling our upstairs bathrooms and kitchen with Anthony's team next.

Wren & Willow

Wren & Willow

2.2
(6 reviews)

A friend and I decided to visit this coffee shop on Christmas Eve, drawn by its charming…read morereputation. The interior was cozy and inviting, with a surprising touch--beautiful cutting boards displayed and available for purchase. While the craftsmanship was impressive, the prices felt a bit steep. We arrived around 10 AM, and I'm not sure if it was because of the holiday or just the timing, but most of the food options were already gone. The remaining baked goods, quiches, and hand pies looked appealing, though the prices ranged from $4-$10, which seemed a bit high. I opted for a carrot cake muffin. It was good--solid in flavor and texture--but I'm not sure it justified the $5 price tag. My friend ordered a flat white and described it as decent but unremarkable. The shop itself is quite small, and the layout wasn't the most intuitive. It wasn't clear where the line started, and since they preferred to keep the queue from spilling into the building lobby, customers were crammed into a tight space. Parking was another challenge, as most of it was limited to street parking. Overall, while the experience had its highlights, and probably would've been better maybe not on a holiday.

Wren and willow Inc lied and manipulated our 250k project, it got so bad we had to fire these guys…read moreafter they had already huge delays in our home remodel, many days they left my whole family in the cold , amongst other things like us having to fire them for un safe practices, (drywall screws holding cabinets) very unsatisfied with this company and lack of quality , and I'm sure they will reply with more lies later , as they did on Google reviews..

Artisans Group Architecture & Planning

Artisans Group Architecture & Planning

5.0
(3 reviews)

In 2010, as I was approaching sixty years of age, I found an amazing old (and run-down) homestead…read moresite near the southern tip of Puget Sound, and began imagining a house and studio. I've been a designer and fabricator of furniture and sculpture for over forty-five years, so it wasn't difficult to start developing ideas. As I dreamed I began looking around for assistance with the process, and found Artisans Group. I didn't go to Artisans Group looking for an industry-leading eco-home. I came because I saw a couple of their projects and loved the clean modern style Tessa Smith and Randy Foster were putting together. They were realizing designs that seemed to me to be far beyond what other design/build groups were creating. Architecture has been a fascination most of my life, and what I saw in the lines and volumes Tessa was producing was a natural feel for proportions, for minimal and unique details, for the flow of life patterns in a home, and particularly for the play of light, natural and artificial, as it enhances and defines spaces and the experience of living. With Tessa and Artisans I got all of that plus a great experience of collaboration in design, and a house that always surprises me--because it is somehow more "me" than I would have designed by myself. It's a "world house," designed with details and technological solutions that are distinctly European and soundly ecological in a way that just makes sense. The house stays at comfortable temperatures with the air always fresh while using a tenth of the energy of my last house. The biggest surprise was when I moved in and found the experience to be more physically comfortable than I would have--or could have--imagined. The house seems to have its own body temperature, and wears like a glove. The Jewel Box (as we nick-named it during the design process) was designed to be a home and gallery. It has become a museum of my life's work and remains so comfortable and inspiring that I stay home wondering why I would want to be anywhere else. Artisans did it right, and I moved in a month before that sixtieth birthday. Over eight years later I'm still daily grateful that I get to live here. I love this place. -Don Freas (donfreas.com)

After a year of house hunting in the Olympia area to no avail, I reached out to Artisans Group to…read moredesign a home for my family. I ended up finding a not-so-perfect home in the perfect neighborhood and knew I wanted Artisans Group to help with the remodel. This proved to be the best decision I could have made. Throughout the process I always had my expectations met and exceeded, as the team at AG proved to be attentive, genuine, and innovative in their approach to the design of our home. I liked this company so much that after our home was completed, I went to work for them as a designer. Can't say enough good things about Artisans Group, as a client and designer, working with a team that is as passionate about their craft as Artisans Group makes all the difference.

Straightline Services - architects - Updated July 2026

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