Jeff is a courteous person and driver! He responded politely and arrived for our pick up on time…read more He provided a fair quote and offered details about area. His van is immaculate and reflects the self-pride he has in his business. Other transportation options were unreliable and I'm so glad we found his shuttle service!

Attended a wedding at Black Lake this weekend and Mackinaw Shuttle was booked to move around the…read moreguests. The bus was prompt and well maintained and our driver, Bill, was a true professional. He was extremely friendly and welcoming and did a great job. I would recommend this company to anyone! Thanks Bill!

I'm not sure of the experience that the gentleman had reported about incurring about $500 worth of…read moreextra costs because of what he stated was Mackinaw Shuttles unwillingness to come get him and that their one driver had gone home for the day. I know every story has 2 sides, but I find it odd in his opening remarks, he admitted to missing the ferry boat to the mainland that he was required to be on in order to be on time for the Shuttle to bring him back to the Pellston Airport. If you were late, it was your fault. Mackinaw shuttle has consistently bent over backwards to get my son to and from Mackinaw City for 2 summers so he could get to and from work when we were unable to take him. Mackinaw Shuttle is a great family owned business that I have dealt with for years, and I will continue to do so without reservation. I would highly recommend them for your travel needs and any event you need transportation for in Northern Michigan. I would definitely not let one persons admitted tardiness sway your opinion to the negative.

If you're not planning to rent bikes, this is a great way to tour the Mackinac Island. You purchase…read moreticket on the island. There are 3 types of tours: sightseeing, combination (which includes sightseeing and Wings of Mackinac), and Mackinac package (which includes combination and Fort Mackinac). We got the Mackinac package. There are no set departure times. You fall in line then once the next carriage for your tour comes, you go on it. Grand Hotel is not included in this tour but at the end, you can be dropped off to a spot that is about a 10-minute walk to the Grand Hotel. The Mackinac package includes the Surrey Hills Museum and the nearby Wings of Mackinac. Before going in the Surrey Hills Museum, the picture of the group in your carriage will be taken and this will be available for a fee inside the Surrey Hills Museum. The doughnuts here are a must try. They're served off the oven hot and fresh. Different shops selling different items (magnets, clothes, and other souvenirs) can be found here. Wings of Mackinac is a butterfly conservatory. It's a little small compared to other butterfly conservatories I've been to but it's still nice. Arch Rock is another stop where you can have your picture taken! Fort Mackinac is another stop but we decided not to go here. You can spend as much time at any stop since the carriages arrive frequently. The guides are assigned a carriage; your guide will be different on your next carriage ride. Our guides were very nice and knowledgeable about island and its history. We had a good time touring.

The cost was a little shocking at first but we were pleasantly surprised by how great the tour was…read more It's a great way to see everything on the island and learn some of the history. The great part about it is you can take your time at the drop spots and get picked up again that's why we did the best value package. We had a great time!

What amazing customer service! I called for a ride to the nearest store. The woman on the phone…read moresaid instead of her charging me more for the ride to/from that she would deliver for $12 and the price of what we needed from the store.

We didn't want to have cocktails and drive to and from dinner at Chandler's. We got a business card…read morefor the taxi from the hotel front desk. The driver came within 20 minutes and took us to our dinner spot and then picked us up promptly after we called for a ride back. He was pretty funny and we kept the number to use him again. Highly recommend!

Jeffrey and his wife helped us out on a Sunday get from Mackinac ferry to Alpena airport! They were…read morea wonderful blessing for us since they accommodated us even though they normally don't work on Sundays. Thank you again! You saved us from going through a lot of stress and the fare you charged was extremely reasonable for the 4 of us!! We love that your passion is to help people !

Van broke down while camping. Was able to rent a car at a very reasonable rate. Very pleasant and…read morehelpful. O

This place lies, and tells you whatever you want to hear to sell you a pos that will break down…read more When they "fix" your cars they use used parts. Which then breaks again. Their warranty only allows you to take it 40 or 50 miles away from the dealer for them to cover it. It has to be outside this miles range. Odd. They are crooks and I hope they get sued some day. There is no way this place is legal! They take scrapped cars with vin numbers we are scrapped or has water damage claimed on them and say they are new used!!! Car fax your vin numbers!!!

Fun thing to do at night that does not involve eating or drinking. Is not really scary as much as…read moreinteresting unless you get a story in the hotel you are staying. Will definitely recommend as a fun activity. So it at the beginning of your trip so you can follow up on the ghost stories on your trip

I personally enjoyed this tour. Our tour guide Josh did a great job on the stories and added in…read morepersonal experiences. We ran a little long due to the size of our group and some people could not keep up with the walking.