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    Strange Kind Ballooning

    5.0 (2 reviews)

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    Fly Albuquerque - Balloons in the bosque

    Fly Albuquerque

    4.2(31 reviews)
    2.9 miNorth Valley/Los Ranchos

    This experience was so unique!! Fly Albuquerque is independent and community-minded. Our flight…read moreand the whole morning was run with integrity and style. I appreciated all the tidbits and stories they shared. Bravo!

    Since I usually leave reviews, I always check reviews out prior to chosing where i will be going. I…read morewent to Albuquerque for the international balloon Festival and was looking for a hot air balloon rides. I read the reviews for this company, but I also looked at reviews from other sites & ultimately decided to go with this company because I felt that some of these reviews did not reflect the services this company provides. I am so glad we did choose this company. I called them to let them know that I had booked everything for my stepfather, but that it was under my name and they said there was not a problem with that. I also asked if I could follow them to take pictures of him getting in the hot air, balloon, and taking off at which Brittany happily said yes to. When I called it said to text the phone number listed because nobody answered and as I was texting, I got a return phone call almost immediately Brittney was prompt and professional. One thing I've learned is a hot air balloon ride is not your typical type of service. Everything is based on safety, which I am extremely grateful that this company cared so much about safety. Everything depends on the wind as I experience with a balloon festival when none of the balloons were able to takeoff. Did it ruin my weekend,? No! I still enjoyed what I was able to with the festival, but I did learn that you have to have some type of flexibility and understanding that riding a hot air balloon & being able to experience it all depends on the weather and the mental state of your pilot. Both are extremely important. Unfortunately, the day before nobody was able to fly, so Brittany did accommodate those individuals and allow them to fly in the morning, which made it a little hectic. However, we totally understood because this is a bucket list dream for a lot of people and we're glad she was able to accommodate them as well the following morning. It did make it quite busy and a little hectic in organization for checking in however, this isn't your typical service. My stepdad truly enjoyed his experience and we highly recommend this company. One of the employees actually took pictures of everyone on their own phones of them in the basket, which was a nice touch. Then they did a celebration at the end with some champagne, orange juice, and water. Very nice touch & a memory my step dad will have for a lifetime!

    Photos
    Fly Albuquerque - Stepdad posin for a pic.

    Stepdad posin for a pic.

    Fly Albuquerque - Fiesta balloon

    Fiesta balloon

    Fly Albuquerque - Rio Grande river

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    Rio Grande river

    Aerogelic Ballooning

    Aerogelic Ballooning

    3.0(4 reviews)
    2.8 miNorth Valley/Los Ranchos

    Went on a girls trip to Albuquerque International Balloon Fiesta. Unfortunately festival flights…read morewere $$$$$ We found Aerogelic Ballooning online. They offered a festival week discount. It is a few miles from the fiesta but when you're in the air you will see lots of other balloons. The balloon holds 20 people and they schedule 40. While the first 20 go up, the rest follow in the chase vehicle. After they land the group switches. It was an amazing experience! (See photos) The pilot, Shane has been flying for 25 years and his family works with him. Everything was smooth from ordering tickets, to meet up, and of course the actual ride. Things to remember: 1. Get there early so you have time to make a pit stop and still leave on time. 2. If you notice a giant slit in the balloon while it is being inflated....Don't Panic. It's just a vent (thanks Dakota) 3. Stop and enjoy the amazing sunrise views in Albuquerque from high in the sky!

    I would give this place -5 stars if I could…read more This hot air ballon company has wronged my husband and I. They're was a miscommunication error when my husband was trying to schedule our flight. When we went online to call them to schedule our flight we picked "New Mexico, Albuquerque and found a phone number to call. We assumed that it was to the Albuquerque location but it was ACTUALLY to the Phoenix, Arizona main location. Neither did the lady my husband talked to named Misty or my husband knew that when the flight was scheduled. So come the day before of we are trying to get in touch with them to confirm our flight no luck straight to voice message. The morning of we look at the email again and see the location for the balloon flight is at "the Starbucks on I-7 and Happy Valley Rd". (I posted a pic of the location directions they sent us) I mean you'd think a legit business would give you an actual address but. When we asked about the address we found out that our flight was scheduled for the Phoenix, Arizona location at 3pm. We were devastated! We're road tripping from Kansas to Nevada and we thought what a great idea to stop in Albuquerque NM and enjoy a hot air balloon ride a first for us both. Now before we both completely lost it my husband was trying to work with Misty to see if we could find a solution both parties would be happy with. We first asked for a refund. Misty told us flat out "No" to the refunds and that they were basically gonna keep our $100 deposit regardless of the communication error being just as much my husbands fault as well hers. She said that the whole refund was out of her hands and jurisdiction. Now mind you we were driving around the mountain area of New Mexico so the call got dropped twice. Every time my husband called back politely and apologetic about the spotty reception Misty got upset and offended because she thought he was doing it intentionally. She said that it's his and his phones fault and basically blamed this whole situation on my husbands lack of understanding. Whoa now! You call that you're customer service?!?The fact that this employee can not work with us but instead is against us makes me question the integrity of this business. Misty did nothing to help us feel that we made the right decision in choosing them. My husband worked hard to urge her to help us see if there was anyway we could reschedule. She finally told him to call this guy named Glenn who runs the Albuquerque location. So we did, we called Glenn. When we told Glenn our story we had hopes that maybe we found someone who would show some kindness and help us. WRONG!!! Glenn said well you got two choices 1. You can be on stand by and just check back with us daily to see if we have any open spots available. Your standby would last for 6 months and it's only good at the Phoenix location. I don't recommend this because it's very unlikely you'll get a flight. 2. Just accept you're out $100. Like seriously?! Can you believe that?!? I said to my husband there's no way we can win so he can make the decision. Sure enough my husband decided on the standby because after moving out and the holidays we just can't waste $100. Glenn said "Okay I'll be sure to let Misty know since she is the boss, the manager of operations." Whoa whoa whoa back that up! You mean to tell me that the MANAGER OF OPERATIONS IS UNABLE TO ISSUE A $100 REFUND?!? Smh what kind of place are you running here?!?! So we're both confused, upset and I myself am now crying my eyes out because the whole point of us being here just got cancelled. And now we're $100 out. This is some sneaky snake like business you have running here. I personally don't even want to business with this place anymore but understand my husbands strife. Why would I want to trust this place after the horrible customer service I just experienced. Soooo Misty calls back to confirm that we're doing the standby thing. Now here's the icing on the cake. My husband after talking with Misty points out so that another poor couple or family doesn't encounter the same problem we did, that the phone number we found online for the Albuquerque location was incorrect and was actually for the Phoenix location. Guess what she said? "Oh we know you guys actually aren't the first couple whose had this kind of mistake" ARE YOU FRICKEN KIDDING ME??!!?!?!?!?!?!?!???!! Livid just livid!!! It's a Whole big scam a con for them to keep your money.NO HELP from MISTY or GLENN and almost an admittance that this business will intentionally set your reservation up for failure just to keep your hard earned money. Worst experience of my life!!! Still crying and upset about it!!! I honestly don't know if I even want to get in a hot air balloon anytime soon knowing this is a possible experience. THEY TOOK OUR MONEY FOR THE EXPERIENCE WE DID NOT WANT. NEVER DO BUSINESS WITH THIS DISHONORABLE PLACE.

    Photos
    Aerogelic Ballooning
    Aerogelic Ballooning
    Aerogelic Ballooning

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    Strange Kind Ballooning - hot_air_balloons - Updated June 2026

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