Happy New Year Yelp Community…read more I just got the opportunity to read Jonathan's response to me which is just hilarious to me. 1) I said keep the length only if possible while removing all dead ends. The length wasn't the issue. The issue is with the request not being completed as asked. I said to remove all dead ends (a necessity)- I was ok with going shorter and as short until my healthy hair was what remained. With no particular style in mind: layers, bob, etc. So, it seems the comprehension skills is a problem here. 2) I didn't dry my hair in any particular way whatsoever. It was naturally air dried which is where my issue lies. 3) I also have the receipts from both Aly and the MAS texting feature just so we're clear, not just Aly and no one, I repeat NO ONE, followed up with me. And that aside, the issue lies with yall wanting to charge me money to "correct" the unhappy visit. Yall really would rather charge $12 than ensure a client's satisfaction. Talk about WACK. 4) Many of my friends who did go to MAS no longer go and I've recently visited a new salon where all MAS hair stylists are apparently at now and whom I've personally ran into. So, if THAT doesn't say something about your management, I don't know what does. 5) Love my new spot. My hair is gorgeous and healthy, no thanks to MAS- a joke of a salon. Original Review: I've been super busy, so it's a slightly delayed review, but I'm making sure that I make the time to leave this review because my third visit to the salon will certainly be my last. I'm incredibly disappointed with the service and the management's desire to make things right. On July 15th, my appointment was supposed to be with Alex (whom I adore), but something came up so they asked if I'd be open to seeing Aly. I figured I would give her a try, because I was in dire need of a hair cut because my split and dead ends were horrendous to say the least. I asked for a color balancer (ash mushroom brown) and a cut/trim emphasizing several times the importance of keeping the length (IF POSSIBLE) while removing all the split/dead ends (A NECESSITY). 1) I didn't get ash mushroom brown that I requested, but I know how coloring hair can be a bit difficult so I didn't even mention it and make a big deal. I still liked the color so it didn't bother me. 2) It was styled (curled and brushed out for a blow out look) and anyone who knows when hair is styled, the damage is sort of masked and harder to tell. I could tell my left part was soft but my right part felt a bit crunchy. I didn't pay it any mind because I figured it was perhaps due to the product she put in my hair (gloss spray or something, I don't recall). 3) I didn't wash my hair, because I kept the style for 2-3 days until I needed to wash. As soon as I washed and dried my hair,I could tell right away that it was unhealthy, still full of split and dead ends. *See mirrored image, left vs right side of my hair (it's so visible, it's ridiculous). I was just going to live with it, but I thought to myself, I paid good money for this service and it should be fixed with how I asked because it's one thing if I didn't stress the importance of cutting off the split/dead ends, but I DID...MULTIPLE TIMES. 4) I contacted Aly and explained to her the situation. She said I could book a $12 bang trim to fix it. I was going to do that, but after some thinking, I didn't think that was the proper way of handling this to right their wrong. Don't get me wrong, I can definitely afford a $12 trim but that's not the point. It's the moral of it all. I shouldn't have to. I'm not asking for a whole new cut and color. I'm asking for you to fix what you didn't do as requested which I PAID FOR. But no...you want me to pay more money for you to fix this...make that make sense. So, I also reached out to management. They told me the same thing, but I flat out told them that I didn't agree with their proposed solution. Then, they told me that Aly would contact me. Guess what? She never did. Then I reached back out to management and no answer. SAVE YOUR TIME AND MONEY FROM GOING HERE BECAUSE THEY CLEARLY DON'T CARE ABOUT CUSTOMER SATISFACTION AND ONLY CARE ABOUT MILKING YOU FOR EVERY PENNY EVEN THOUGH THEY ARE THE ONES AT FAULT. Not only that, they can't seem to get a color and cut correct to begin with... If you couldn't tell from this review, yes, I'm taking my business elsewhere and never recommending anyone to this salon EVER.

The head incredible. It feels so good and as much as I enjoyed it, I wouldn't go back there…read moreever... I wrote a bad Google because they really damaged my hair and made terrible and wouldn't refund the money... So they got about you plus the owner was very unprofessional etc... it was so bad and the stylist, Kristy tried her best, but the extensions were put in wrong. My hair was damaged and she made it purple... Not the end of the world, but they the mess they made... But when I wrote a bad review... The owner threatened to call the police... thanks, I needed that laugh and then she proceeded to tell all these lies that are just ridiculous... Anyway, don't go there if you come out with your hair looking somewhat decent... If you wanna look like a Muppet absolutely go there... It's a rather unpleasant atmosphere... I think they try their best but they're pretty incompetent

I previously tried Sugaring NYC and had a horrible experience! And out of the blue I was connected…read morewith Lisette at Infinite Beauty Tmp. What a life saver! Lisette is extremely professional, knowledgeable, and incredibly skillful! What a Godsend!! I highly recommend Lisette for all your waxing needs and desires!! 5+++ stars !!!!

Tania and her staff are extremely professional and passionate about their craft. Love my classic…read morelash set. The salon is super cute, clean and conveniently located near 95. Highly recommend Infinite beauty for all your beauty needs.

Stephanie has been working b my hair for almost 15 years. She is fantastic! Highly recommend Achemy…read morein general and Stephanie in particular.

FIVE STARS for sure! As a snowbird, I didn't have a Florida hairdresser/salon, and always made due…read morewith my hair until I went home. Well this year I am a snowbird that needs to fly to her daughter's destination wedding - without gray roots! I read through yelp and other on-line reviews and looked through Instagram posts about salons near me and came across Alchemy. So - one day I decided to stop in and see the salon and staff and I'm so glad that I did! Taylor, the owner is so warm and welcoming. She took the time to discuss the products and process of what she would be using, and assured me that all would go well and that I would be in good hands with Jen. She was so right! Jen is just as lovely as Taylor and did a fabulous job! Make your next hair appointment at Alchemy! You won't be disappointed!

Stephanie is fabulous! Had a chemical peel and additional facial treatment. Salon is welcoming…read more I plan on going back for my hair and additional facials.

Stephanie is truly amazing! She is not only knowledgeable, she's caring and kind! She takes the…read moretime to really fulfill her clients' vision of what their needs are. Her salon is a joy to go to! It reflects her good taste, and I can feel myself de-stress as I walk through the door. As a clinical nutritionist, I recommend my own clients to her for her wonderful approach to clean and heathy hair care. She's the best!

I've been a client of Thelma's for over a while. One things is for sure she's going to do her best…read moreto educate and encourage her customers about her products and services. She communicates with her assistant often regarding the clients care. Thelma also wants to keep her customers in their loop by coordinating the next appointment prior to you leaving the salon. Many service options but the most popular is the treatment and the color service. Book today

"I can't say enough great things about Thelma. She really listened to what I wanted and delivered…read moreeven better than I imagined. My hair looks amazing, feels so healthy, and the whole experience was comfortable and enjoyable. She is not only talented but also super professional and friendly. Definitely my go-to from now on!"

So unprofessional, I got my hair done here last year and it was so overpriced. Not only that, but i…read morescheduled an appointment for crochet braids for 7/23 9:00am , i confirmed it. I arrived 3 minutes before opening and the door was still locked so i wait a few minutes. 45 minutes later and the lights are still off and the doors are still locked. No sign of ANYONE. I called them even and no one answered. Don't waste your time here y'all.

After 10 years of searching for a RELIABLE place to do my childs 4C hair, I found this AMAZING…read moresalon! Janelle did exactly what my child wanted & did box braids in super-fast time. They are extremely professional, texting reminders about appointment, etc. It's centrally located & in fact, walking distance to Popeye's (where I can finally try their infamous chicken sandwich). The prices are fine/average & the customer service is outstanding! This will be our forever salon!

Simply the best! I originally called and inquired about services. Curreen the owner was so kind and…read morewarm on the phone. I ended up calling a couple days later totally last minute to see if I could get in for a cut, and she made it work! I was not only stunned by her beauty and how welcoming she made me feel, but the location right downtown Boynton Beach is fabulous! It felt good to support local business and even better to have a fantastic new haircut! I booked my highlight appointment with her before I left and now I have a "home" salon. She is fast and professional and guaranteed you will walk out feeling better than you walked in. That's not just because your hair will look fresh and amazing, but she's really fair with prices and conversing with her is quite a pleasure. I look forward to the next appointment and not just for that great blondeness! Thanks Curreen!

The best haircut for men around the area. The owner is super nice and knowledgeable with a great…read moreeye for detail. She's my monthly go to and can recommend to anyone in the area.

Love this salon, Irene and all the staff. I have always had a good experience and always look…read moreforward to going back. Sharon

Totally spoiled my Mom! Can't say enough about the quality of service and staff here!! Went out…read moreof there way to make sure my 90 year old Mom felt special! 10 stars!