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    Stratum Real Estate Group

    2.6 (5 reviews)
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    10 months ago

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    1 year ago

    Buyer beware when working with stratum! I sincerely hope others have had great experiences but that was not our case.

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    Asset Management Real Estate - Roaches

    Asset Management Real Estate

    (44 reviews)

    They so not even deserve a star! Charging $1500 to a student athlete who transfers when they find…read moresomeone to take over their lease is absolutely absurd! The house was dirty when my twins moved in and had to be cleaned just to move in! The furniture is grotesque and filthy! The office people are rude! DO NOT MOVE HERE! When things need to be fixed they dont do it, but even more so they are straight up crooks prying on college students!

    If I could give zero stars, I would. Asset Management Real Estate--and specifically the…read moreowner/manager Debbie--has been cold, defensive, and dismissive. This company preys on young college students who may not know their legal rights. They do not follow Utah Code 57-22-4, which requires landlords to provide the following BEFORE an owner and prospective renter enter into a rental agreement: * a written inventory of the unit's condition, * an opportunity to conduct a walkthrough inspection Instead, they required my newly 18-year-old daughter to pay a deposit before they would even identify her unit. They demanded she sign the lease before providing any move-in info such as a date. They refused to provide pictures or dimensions of the unit when asked, saying they "didn't know," and only sent two photos- a bedroom and bathroom--not the actual unit or shared spaces such as the kitchen or living room. They offered no tour, claiming they do not allow it if a unit is occupied (which seems to be their standard practice, based on other reviews). Within 48 hours of signing, I realized the predatory nature of the lease and asked them to release her since she had not moved in. They refused. When my daughter showed up on move-in day (after traveling from out of state), her roommates immediately warned her the unit was infested with roaches. They report they had been living there for years and have requested management to fix the issue multiple times. Management denies having this knowledge, but the roommates report they are going to provide us with proof. Either way, if they had inspected the unit themselves or allowed her to, before signing the lease, they would have known. She documented roaches in all life stages throughout the kitchen. The photos she was provided before signing were not even of her unit. She kept her belongings in her car and had to find emergency housing after just spending her savings to move in. When she requested to terminate due to infestation, management refused--saying "pest control is a common and resolvable maintenance issue and does not amount to a structural or life-safety defect rendering the premises unfit for human occupancy" and insisting they deserved time to "begin" a remedy. With her health issues (allergies, respiratory concerns, and a few others I won't disclose for her privacy), this was unacceptable and unsafe. Instead of doing the right thing, they told her she could either find someone else to take over the lease (passing on the problem to another student) or pay out the full lease. This company hides behind legal technicalities and gaslights anyone who leaves an honest review. They are predatory, unethical, and exploit young renters. Had they simply followed Utah law and allowed a tour or provided real pictures of the actual unit, my daughter would have never signed the lease. Parents and students--avoid this company at all costs.

    Toni Carl - ERA Realty Center - Check out that view!

    Toni Carl - ERA Realty Center

    (3 reviews)

    My husband and I started our home search 4-5 months ago. It started out slow and confusing. When we…read morefound Toni, the whole experience was different. Toni immediately began talking to us about interests, what we liked and didn't, areas in town, prices, etc etc She never took a break, she worked on Sunday's, answered questions and calls all hours of the day. After being out offered on multiple homes, she started looking into builders for us, giving us plenty options and choosing the right one. Luckily, she found us a great option, and we are currently under contract! (Yay!) She has found us quotes for warranties, insurances, inspectors, and walked us through every single step. Every single detail has been explained. Toni as truly made the stressful mess of buying a home, relaxed, exciting, effortless, and fun!

    Toni is hard working, responsive, easy to work with, personable, insightful, and knows the area!…read moreShe is a fantastic agent, and you feel that through the whole process. She made buying my first home so easy and walked me through every step. She answered every question thoroughly and truthfully. I put her through the ringer - bringing her all around town and seeing multiple homes with little to no notice, and she would be on top of the request immediately. If I ever have to do a real estate transaction again in Utah, I will be calling her first. I can't say enough good things about Toni, you will definitely be in capable hands!

    Stratum Real Estate Group - realestatesvcs - Updated September 2026

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