Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

Great people and I usually can get in as a walk in! They do a great job every time and make it…read moreseamless for me to be done within 5-10minutes.

Unacceptable and unprofessional, twice there in a week, screwup of lab tech. Lab tech did not care…read moreand is in the wrong profession, told us to go somewhere else. My husband is a physician and I've worked in the field for decades, she would have been gone under my watch.

Quite possibly the worst customer service and health care experience I've ever had. I checked in…read moreonline 10 minutes before appointment and waited 20 minutes after scheduled time. Okay, no problem. They take measurements and then I ask if there will be a urine sample? They check the computer and say no, so I use the restroom. They then are about to begin bloodwork and say there actually is a urine sample so they can't finish assessment. I'm not someone that can pee without fluids and on the spot. They kick me out while I go find water (they don't have any) and then when I return promptly I have to wait and rudely was told to go to the bottom of queue (over an hour goes by and I'm constantly passed by names below me as they just stare at me with no estimated time) so I just end up leaving. Very incompetent workers. The worst part was the worker blamed me for cancellation when they messed up and I was truly being polite. I get mistakes happen, but the service and treatment was horrendous! Management should look into these employees.

What could be fun and humorous about going to a lab to get your health analysis and vitals recorded…read morefor work? I think I'll opt for boring and a job well done. Upon entering this place shortly after they open, you are greeted in a green room by a bunch of empty chairs facing you and a sign in kiosk. Behind is a TV mounted on the wall talking up how great Quest Diagnostic services is to you, the customer. Signing in was somewhat easy as it finally recognized me and began populating some of the data fields to check over. I grab a seat and in a couple of moments I was welcomed by a very comforting friendly lady who seemed to have been a life long friend! Around the corner we did the vital checks and she quickly and painlessly took blood. Off I went. Simple, easy and out the door.

Eden displayed a high level of customer service. She made me comfortable and smile. I have a hard…read moretime with needles. It was almost painless inserting the needle. She is very well trained. She had an endearing personality!

Nice people who are great at drawing blood and also helping you with any other testing your doctor…read moreorders. I have been to labs where they are not friendly or they are not good at finding veins, etc and have to stick you twice. I have not experienced any of that at this place.

Isabel is nice and friendly, thanks a lot for being there! Got me scheduled quick and I got the…read moreresults in just a minute!

Came in for a CBC blood test. I really don't like needles and can't stand having my blood drawn but…read morethe nurse was very gentle and reassuring! The place seemed very clean and the staff were nice. The only reason I'm saying 4 stars, not 5 is because when it came time for my results they were emailed to me (which is fine). Only problem is when I called to ask what they meant the staff had no clue and said they just send everything off to a third party so although I got my test done, I haven't the slightest clue how to read the results

Miya was so caring and helpful when I was having a really hard time getting bloodwork done for my…read moreson. Most of the labs in the Dallas area didn't have hours that were suitable for my son's work schedule. Even the ones that said they were open on Saturday's actually weren't even open, or I couldn't even get anyone to answer the phone at the labs! This was very frustrating because my son needs this bloodwork done asap, as he was just released from a 2 week stay at the hospital with renal failure. Miya was such a blessing and a true lifesaver, driving to my son's apartment and doing his bloodwork there. Plus, she actually answered the phone and I was able to speak to her personally. We will definitely be using Miya's services again and highly recommend her!

Quick, fast and very professional. Came to my house on time. She had her badge on and cheap very…read moreaffordable

Very impressed by the speed of check-in and how quickly I was seen. I've had blood work done twice…read moreat this location, and both visits were completely seamless. I'm always nervous around needles, and giving blood can be difficult for me, but the phlebotomist here is hands down the best I've ever experienced. No multiple pokes and only minimal discomfort. She is by far the most talented professional I've ever seen when it comes to drawing blood.

Customer service! Receptionist has an attitude very rude. I sign up to wait in the car once I got…read morethe text msg to go in said "I already called and you weren't here go have a seat and wait till you get called again in a rude manner. I barely walked in thru the door couldn't even say anything. No people's skills whatsoever.

Fast and easy! Scheduled day before and they were ready on arrival. Super easy just lay there for…read more10 minutes and then an email will arrive within 10 minutes with all your info. The technician was nice and friendly. Results give alot of insight if you're looking to have a baseline on your health. Non invasive and so insightful. I know these have mixed reviews but I felt it was helpful to my fitness journey. Would recommend!

I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.