We were looking for a very specific and rare vehicle for my mom and stumbled upon this dealership…read more Its in Kerville so it took us a little over an hour to get there but definitely worth the drive. We worked with Julianne. She was extremely knowledgeable, patient, and friendly. We were not pressured in anyway, No BS nonsense games played, and felt no pressure during experience what so ever. Finance manager was friendly, thorough and transparent. We were in and out fairly quickly, carfax provided, car was washed, full tank of gas and had plates out the door. My 4 year old was with us and they provided snacks, toys and kept her busy. The women's restroom was extremely clean bathroom. Loved our experience, pleasure working with everyone and highly recommend.

Amazing experience!…read more I was traveling through the area and had a repair emergency on the air suspension of my Wagoneer. I left a message for Service Writer Cody and he called back. I explained my predicament and while he was sympathetic to my needs, he did say that his shop was quite busy. Then he said, bring it in and we'll do our best to look at it. I arrived about 3:30 pm on a Friday afternoon. Cody greeted me and asked me to sit tight. Within 10 minutes, he was reading codes. I met with Cody and Service Technician Brian. They listened to my complaint and my thoughts and Brian said if there's an issue in the system, they'll find it and we'll go from there. After relaxing in the customer waiting area of the showroom, Brian came by to tell me it was fixed! I was very happy and very pleased with the attitude and quality of service I was met with by Cody and Brian. Thank you Crenwelge Motors!

I've purchased a 2022 RAM 1500 and a 2023 Jeep Wagoneer and had a very satisfactory experience for…read moreboth purchases. Since..I've used the Service department for scheduled oil changes, and tires rotation and step out repair with satisfactory results. Overall, the sales, finance, parts, cashier and service staff are very attentive, service oriented and friendly. Currently, the service department is handling claim with Stellantis for the truck wheels falling inserts and the service advisor is doing a great job in pursuing the matter. This dealership has a family type atmosphere!

3rd vehicle, 2nd Jeep GC, that I've ordered and took delivery from this family owned, small town…read moredealership. Shawn was patient, informative & anticipated my needs throughout the whole process. Truly remarkable service that caused me to return again for this latest purchase and continue to earn my loyalty. Big city service with a small town feel.

Took a long time. My husband said they were good but the cost vs the part seemed expensive to me…read more Just my opinion. Communication was less-than-average, in my opinion. My husband thinks they were ok.

Finally, after several years in the area, I found an automotive repair shop that that I trust…read more Baler's is my repair shop from here on out. They are courteous, professional and fair. I took my Toyota Highlander in for a brake check and a checkup for a trip to Colorado. The brakes were fine, the grinding noise I heard was the ABS kicking in, and the car is good to go. No charge, I will be back with my Toyota and my Dodge Dakota any time I need help with either of them. Thank you so much for your assistance! I hope I don't have to see you soon, but if I do, I am sure I will receive the same perfect service. Tilly Reed

Great service, great price, got me in to look at the funky noise my car was making, and had it…read morerepaired within 15 minutes of getting it on the lift. They explained what caused the noise, and stated it was an easy fix, not what I feared. They are friendly and personable, and they have created a loyal customer.

Had ac issues they were efficient and did a great job. They kept us informed of timelines etc…read more Highly recommend them!

We're out of towners that needed an oil change. We called late morning to see if we could get on…read morethe schedule today. Lady on the phone was super nice and offered to pick up and deliver our truck, just part of their service not an extra charge. They picked it up and left a car in case we needed one; and brought back our truck in 2 to 3 hours. Leslie, who picked up and delivered our truck, was super nice and helpful. This whole experience has been amazing and I couldn't recommend them more!

Bad experience with getting inspection. I was Failed because of a BS problem with my…read morevehicle.....and I had this SAME problem the year before when McLane Passed me! Told the man this (don't know his name), but he shrugged and said "Musta been a different tech...". So much for consistency with your inspections. And to the legalist who Failed me, I hope you live to the letter of the law in every little aspect of your daily life. Make sure you don't breeze by a stop sign in the country, etc etc! Your interpretation of what was "wrong" with my vehicle was 100% BS, but you wouldn't hear it. So much for having empathy and kindness for others. Go elsewhere for your inspections. I can't speak to the other services they offer, but their vehicle prices seem high IMO.

If you're looking for a body shop well Paul's is not the place for you . They will not do the work…read moreright because they don't have skilled or experienced body men . And they will rip you off with body work to make a better buck . The service advisor Ken won't call you back and is just unprofessional he can talk a good talk but never follow through with what he says be careful and god forbid you try to work here every time I go their is someone new because the last employee did something always excuses never solutions no one is a man of their word and that's big for a small town . And they will steal parts from your car and charge insurance all frauds place should be shut down if you ask me ..

This place is a rip off car was not done in time work done on it was terrible the service advisor…read morewas un experience didnt know what he was talking about made promises he didnt keep and wouldnt update me I had to take a trip and see my Truck they always have an excuse or blamed the last guy. Better off going to another body shop save yourselves the trouble I DO NOT RECOMMEND this place drive to KERRVILLE and get the work done correctly.

Took my car there for an estimate. They took pics of what I needed done and said they would send me…read morean estimate by email the next day well, it's been a 10 days and still haven't received it. I send two emails asking where the estimate is but no one replied. If they didn't want to do the work they could have just sent an email saying that. Silence is unacceptable.

They did an amazing job on my truck. All the front was damaged. Thanks to Alex and the crew they…read moredid a wonderful job. Elma kept me informed through the whole process. Friendly and amazing work. They take pride in what they do. Would use them again

Troy at Kerrville Auto Body is the best person to work with along with the phone gal .read more

I would highly recommend Kerrville Auto Body to anyone and everyone. They did everything within…read moretheir power to get my car back to me as soon as they could, and in showroom shape. They worked with a difficult insurance agent time and time again on my behalf the work they did was impeccable inside and out. Hope I will never need a body shop again, but if I do, they will be my first and only choice.