$$$ Avoid this outfit / true scam artists $$$ My experience…read moreis that - the office tried to squeeze me to pay up-front for the scheduled service and then lied in telling me that they had called my insurance company and verified that the insurance company requires payment up front. further that had waited to inform me of this strange policy when I was in the office on day of scheduled appointment (I believe they're thinking was to put me in a pressure situation in the office)I then left the office and skipped the appointment later that day spoke to my insurance company - and no, this insurance company does not set a policy of having the patient pay up front. I informed them of the scam and they then requested that I should work with their Fraud Department to file a report. Shut this outfit down/ fraudsters

Working in medicine for over 20 years I am appalled by the unprofessional Dr Madson. When in…read moreconsult he was arrogant and while talking about cut into my face was rushed and left the room saying I have more patients to see I'll call you. It's been over a month I've not heard from the office or Dr Madson. Meanwhile I remain in pain and have moved onto a surgeon referred from some of my peer surgeons. If you are looking for nothing this is the place to go.

**Above and beyond during an emergency visit**…read more My son was sent to AOMS for an unexpected emergency visit after his regular dentist accidentally punctured the roof of his mouth while unsuccessfully trying to remove a back molar. From the moment we arrived, every person we interacted with was fast, efficient, and incredibly professional. They got us in quickly, examined the puncture, and clearly explained what they were seeing and what needed to be done next. They not only successfully removed the back molar, but also found and removed small shard fragments left behind in another extraction site from the earlier appointment. Throughout the whole process they were patient, kind, and very reassuring with both me and my son, checking in on his comfort level and walking us through each step so there were no surprises. What impressed me most was how they made a stressful, last‑minute emergency visit feel smooth and organized, almost as if it had been planned in advance. Their calm, confident approach put us both at ease, and I left feeling genuinely grateful that my son's care was in their hands. I would highly recommend AOMS to anyone needing oral surgery, especially in an urgent or unexpected situation. Thank you, Dr. Huss & amazing staff

I was referred to this practice by another dentist as I needed two teeth removed. I found the…read morefront office staff to be friendly and patient, and to me that was a good sign. After they visit my bill was carefully explained to me which I appreciated. In the chair I was treated like a long term patient (this was my first visit) as they prepared for the surgery. I had opted for Novocain and what amazed me was I barely felt the shots as they went in to my gums, and I hate needles. The surgeon then proceeded to extract the teeth and did so with care, always checking in with me to see how I was doing. Thee was even a moment when we had to stop so I could be numbed a bit more. I appreciated being told what was going to be done and the explaining what was happening as we went on. In my opinion, this is definitely a quality practice.

Failed to disclose fees. Did not receive any sort of treatment plan, which they claim to do…read more Terrible customer service. Did not provide treatment plan. They did not take any accountability- just made excuses

I spent a LOT of money getting veneers here and ever since then I have been having problems with…read moreSmiles dentistry in Maple Grove, ever since it is under new ownership. They don't stand behind the work they do or they do work that isn't a permanent fix. The first thing that the doctor said to me was I anticipated you coming back by they way we fixed your tooth the last time. If he knew I would be back, why didn't he suggest or fix the veneer so I didn't have to come back. Instead he let me leave with the idea that I would be back, either sooner or later. That tells me that they did the cheapest, easiest fix, and did not permanently fix the problem of my veneer falling out, and the chances of me having to return would be great and I would have to pay more money. Now he expects me to pay more money for sub par work that wasn't meant to be a permanent fix. Nobody explained any of my options and now this is the THIRD time I have to have this tooth/veneer replaced. Smiles Dentistry as a corporation name did the work, so smiles dentistry should fix the problem. The doctor basically told me to go find the original doctor that initially did the work and have him guarantee the work. This owner at Maple Grove did the work the second time and when I came in the third time his first statement was I figured you would be back. That doesn't tell me that he fixes teeth to permanently help the client. He fixes them to a level that is sub par and just do happens more beneficial for his finances. He told me I knew you would be back and that he didn't even have to look at the X-rays tells me that he KNEW what was going on my mouth was not permanent. No way am I bringing my family back to this place. They used to love going to this location but it is not what it used to be.

This office is run in an utterly unprofessional manner. They failed to ask whether my daughter was…read morein pain, and then told the doctor that she wasn't rather than admit they hadn't asked. My daughter was in pain. They said they couldn't schedule her wisdom tooth extraction until six weeks after she had a bad cold, and then scheduled her for just two weeks later. They said they would call her 48 hours beforehand to go over surgery instructions, and then never called at all. The women running the office are dishonest and lied about our family, and humiliated my daughters in front of the waiting room without cause, apparently in an effort to cover up another error on their part. We will be seeking care elsewhere from now on.

READ THIS REVIEW I…read morehave been going here all my 21 years of life and never had a cavity until Covid shut everything down. Every recommendation they make is gold. Dr. Chang has been so kind and considerate, compassionate, and accommodating to me ever since I had baby teeth. He hand picked a surgeon to get my wisdom teeth removed and saved me from intense pain and suffering. I have heard horror stories from friends about their dental experiences and I cannot list a single bad experience in the 50+ times I have went to this office.

They are amazing! Dr Chang is the best along with the staff. Friendly, caring and true…read moreprofessionals. My kids and I have been going here for over 15 years!

Dr. Kumar is a Super Great Dentist ! I have been going for many years to him to help me with…read moreremoving broken teeth when it happens, and getting some great looking implants. Also, he has done some oral surgery for me as I had an infection and I did not feel any pain, and it healed so fast the way he did it with his procedure. His assistant removed some sutures the other day and I did not feel a thing, she seems to be an expert ! I will be getting an implant soon where my broken tooth was removed. I would strongly recommend seeing Dr. Kumar to remove broken teeth at the gum line as he has great techniques to help you. Implants are available for you also, he does great work ! He is better then most dentists in my opinion then the ones I went to in the past. He is one of the BEST !

I can't believe I'm writing this but I'm literally in tears from the experience I just had with…read moreAlmond Dental. I switched to them over a year ago from the dental clinic my family had been going to for 30 years, and had been recommending that my family do the same because I loved the convenience, competence and friendliness at Almond. In May, almost two months ago, I went in for a quick exam to evaluate a sharp pain in one spot on one tooth. I saw Dr. Lam and she tapped around that tooth but couldn't find the spot that was causing my pain. The pain had only been there for around two weeks, which she said wasn't long enough to investigate further. She suggested it was from clenching my teeth at night and recommended a night guard. I have had brief episodes of clenching in the past and it results in a totally different dull jaw ache so I said I really did not think that was the issue. I also already have a night guard. I then proceeded to leave town for almost two months and decided to just avoid hitting that tooth until I could come back and have it checked out again. I had told them I might go to another clinic while I was out of town but ultimately decided to wait because I overall trusted Almond and wanted continuity. Last week, I scheduled an appointment for this afternoon. This morning, I got a call informing me that my appointment was being canceled because Dr. Lam didn't want to see me and none of the other dentists wanted to take over. All because I disagreed with her initial conclusion after a 10 minute exam, based on knowing what normal and abnormal pain is like in the teeth I've had for 25+ years. I am still in disbelief that this is how Almond operates.