I needed repairs on my 32 year old Chevy Astro van. Not many shops will work on something that old…read more I really appreciated the service at this shop!

The attitude I received today from Tim over the phone was so unnecessary. He couldn't get my phone…read morenumber right and wanted to get snappy about his lack of hearing. Spent too much money at this place to deal with toddler mentality (snaps when something isn't easy/is not the only time this has occurred). Sincerely, if you can't speak to people... Don't. I know mechanics aren't the happy go lucky kind anyway but my god.

I would give this shop zero stars if I could. This was by far the worst experience I've ever had…read morewith a mechanic. I brought my car in because it was overheating and was quoted nearly $1,400 to replace a PCM wire, replace the thermostat, and perform a coolant flush. When I asked basic questions about why these repairs were necessary, I was met with arrogance and attitude instead of answers. No one could clearly explain what was supposedly wrong with my vehicle. My dad called on my behalf to ask additional questions, and they treated him just as poorly. Rude, dismissive, and unwilling to explain their diagnosis or pricing. At that point, it felt less like they were trying to help and more like they were hoping I would blindly agree to an expensive repair bill. When I called back and told them I wanted to take my car elsewhere for a second opinion, they were extremely rude I was even considering a second opinion, told me to come get my car now, and hung up on me. That's all I needed to know. Picking up my car was no better. There was around a $100 diagnostic/service fee, I understand paying for someone's time and had no issue to pay it. The issue is while I was paying it I was never truly acknowledged, I felt very uncomfortable and could tell they were upset I was picking my car up. I then took my car to a dealership for a second opinion. They were shocked by both the diagnosis and the quote I had been given. The actual problem? A single pipe with a hole in it that needed to be replaced for around $600. No thermostat or PCM replacement. No unnecessary work. The dealership was so surprised by what I had been told. I genuinely believe this shop tried to take advantage of me and pressure me into paying for repairs my car did not need. If you aren't knowledgeable about cars, be extremely careful. Ask questions, get a second opinion, and don't let anyone bully you into approving expensive repairs. I will never return and would never recommend this place to anyone.

This place has some incompetent people working there including the owner. They had a very good…read moremechanic there who would go out of his way to repair your vehicle but he was fired for bogus reasons. I would not recommend this place to anyone.

if the car wash damages your car they will not cover it. It will not get your wheels and tires…read moreclean.It will leave bugs splatter left on there also

I have always been a very OCD person and my vehicle is no exception. When I moved to SC I lost all…read moremy "places", including my local detail shop. Due to my location here in Mauldin, I ended up at the Butler car wash. Being a person of habit, I stayed with them for nearly 2 years. I could not regret it more! Waves is less $$ for SO MUCH MORE!!! The monthly packages are the way to go for sure. For the ultimate package, I pay more than $6 a month, less than at the Butler car wash and it includes double the advantages. The actual wash system is FAR superior! My vehicle comes through the wash much cleaner, much easier to wipe down due to less residual water, and the tire shine is no joke!! + They offer a tire shine done by hand after your wash to ensure you get that sexy lookin shine. On top of that, the tire shine from other wash places locally fades out to nothing in an hour or two. The tire shine I get at Wash ls still looks great 2 days later! Frankly, the 3-mile drive is quiet and peaceful, so I have come to really enjoy heading into Waves at the end of my shift. Dial my vehicle in with free vacuum, a high-pressure air hose to knock the water out of those sticky places, then a quick calming drive home for the night. I can not recommend this location more! Alex, Jason, and Lovina went out of their way to make my first few visits especially welcoming. I was pretty overwhelmed by the example of outstanding customer service. Especially in this time when our customer service expectations are becoming lower and lower. It is a wonderful change of pace to get this kind of customer service after being on the phone with an AI bot to get a simple task handled.

I cannot say enough good things about the employees of Vickery's Service Center. They are extremely…read morefriendly, knowledgeable, fast and fair. I have even had them come to me- my water pump went out and after I explained what happened to them, Colt came out to my house to take a look at it and give me a quote on repairs. These guys are great and I highly recommend them!

Wonderful with zay and ken. No high pressure sales tactics..drove 2 hrs because of their customer…read moreservice.

From Darryl and the team in the Service Department to Hunter and Kenny who worked up the best deal…read moreI could ask for, Piedmont turned what could have been a nightmare into one of the best car buying experiences I've had. Highly recommended

Nick helped clean my car including tire shine and washed my mats. He also gave me two free car…read morefresheners.

The service is great there l have been a member for almost 10 years i love the gospel music that…read morethey play there the people is so nice and friendly . The best car wash on this side of heaven. Keep up the good work

Rusty was the best customer service representative in the history of mankind. Very professional,…read morevery personable and very knowledgeable.. I was a 1st time customer and was very pleased with my service, the wait time and expectations. In addition, I found out Tire exchange does more than just work with TIRES.. They are a full service center with experienced mechanics and their work is exceptional.

Always helpful and professional. This is my go to tire shop. Highly recommend these guysread more

3 stars for nearly 2 years of membership and the times they were good to me. I am not even going to…read moreuse my last month of membership after some pretty weak treatment. When explaining to the manager why I was cancelling, The "yeah whatever" turn around and wave as he walked away saying "sorry about that" was the the end for me. We live in a time when our expectations of customer service have become so low, we almost expect to get treated poorly and I am just over it. The wash is ok. The staff is ok. The entire process is ...ok. Having said all that I should thank them because as a result I found Waves Express carwash on Neely Ferry Rd, Just a 3 mile drive through quiet peaceful country roads to get a better monthly package, for $6 less a month! Super clean towels that are dry rather than 1/2 soaked every time. Same free vacuums and a high pressure air hose to clear our those unreachable places that always drip or leak. I am telling you the wash system is FAR superior. The tire shine at Butler Express lasts a couple hours. Waves---2 days. At the end of the day, If you want exceedingly better customer support, a much superior wash in every way possible. Packages and individual wash that offers more for less money - Make the 7min drive to Waves Express Car Wash 410 Neely Ferry Rd, Simpsonville, SC · (864) 987-8242. You will be much happier and save a decent bit of $$

Really like this place so I joined the wash club. Seems like family and the wash and vacuums and…read moretire shine are all spot on,