I took my sax in to get it serviced and Micaiah Navarrete did an amazing job on my Alto Sax! I…read morewasn't sure if it was beyond repair, but he made this thing sound amazing!! I definitely recommend him to anyone needing work on their wind instrument!!

These guys are great! I was in a time crunch to get my son's cornet fixed before school started…read more Every other shop had long wait times. Better Than New got the repair done in less than 24 hours! They were quick, friendly and reasonably priced.

Bought a cello elsewhere (mistake) but Jack helped us fix the issues we had with it and get it…read moretuned. Felt welcomed and not judged. I highly recommend this fantastic shop. Every time we have visited we've gotten great advice from friendly staff.

This was one of the most frustrating customer experiences I've had. My credit was not the issue,…read moreyet this company still acted like I was unworthy of basic service and tried to force a $600 deposit on top of monthly rental charges. I had already been a customer for a year, paid every bill on time, paid a deposit at the very beginning of my account with them although my credit was GOOD. Not fair, not poor, GOOD, and still got a nonsense explanation that made it clear they either don't value repeat customers or don't know how to apply their own policies consistently. I walked away and found another company (Blackerby) with far better service, better rates, a $125 deposit, and no credit check. The difference was night and day. This company's deposit policy feels arbitrary, their pricing is excessive, and their treatment of customers is flat-out poor. I would not recommend them to anyone. By the way I paid for an entire year of rental upfront with the other company and still paid less than the $600 deposit fee that Strait Music tried to play in my face with.

Took my old and very ugly 1957 Fender Vibrolux for Will to make whole again. The original tweed was…read morelong ago stripped off, it was painted black, and had no back panels or handle. Will made it pretty again, all the stripes in the tweed line up and everything. Perfect job.

From the owner: Armadillo Amp Works specializes in Custom Guitar Amplifier Cabinets, Fender Replacement Amplifier…read moreCabinets, Vintage Amplifier Restoration, Fender Relic Cabinets, Tweed Amplifier Cabinets, and Amplifier Recovering.

Not what I expected. Seems like a rush job setting up my guitar…read more I think I'll do the next set up myself. Seems expensive for what I got.

I bought a scrapper Les Paul on eBay that had all of the wiring ripped out except the pickups. I…read morehad no idea what this guitar would sound or play like, so I gave Andrew a call (he answered and I got a quote and appointment set up within 5 minutes) I got there and asked him if I needed a setup, and instead of being un-transparent like other repair places, he tested the intonation and sound right in front of me so that I could hear if it was sounding right. He seemed pretty busy this week and told me it would be about a week's wait for my work to be done. Well, Andrew called me in HALF the time he said it would take to finish the job. He let me play it in his home to make sure everything worked okay. Well, holy cow, this guitar sounds and plays better than the Gibson Les Paul classic I hawked a year ago! His prices are really great too. Definitely going back to Andrew in the future. Thanks!

All star. The dude is humble and gets everything done for a good price and in a short period of…read moretime. He was EXCELLENT

Chris outfitted somewhere around 9 of my guitars with his custom hand wound pickups and they all…read moresound incredible. The hand made wood covers are just icing on the cake. These guitars have been around the world and in a lot of different studios and they always sound great- live and in studio. The set ups are perfect. He even did a super custom job moving a strap peg to the horn of my favorite semi hollow body. And just to boot: he's an awesome guy. If you need anything guitar related, don't use anyone else or you'll be sorry.

I wish to make clear (hopefully) my experience with Phat Kat Guitars:…read more I paid quite a bit of money to have Phat Kat Guitars put together two Strats for me. I went to them because I thought they were and would deliver Master Craftsman level of work, but it was much less than that and they were not particularly honest about it. They messed up on drilling holes in the bodies but didn't say anything about it until I confronted them on it. That is, they presented the guitars to me in their shop as if everything was as it should be. Later they admitted that they had decided to pass bad work on to me. Apparently they have no quality control or pride in their work. However, they did rectify some of the bad work (mistakes) they did for me after I asked for my money back. They can do really good work, AND they can do really bad work (make mistakes). If you have them do anything, be sure to be very exact about what it is they're suppose to do and be very exact as to how it's suppose to be. What they did for me and to me was very negative and extraordinarily disappointing (and a really bad memory). Consequently, I'm selling, or giving away, or throwing away the parts of the two guitars they worked on for me. I DO NOT recommend them. They are NOT worth the drive IMO. And, what I'm sharing here is an honest account and a "buyer beware" for others. BTW, reviews and/or opinions by people that don't identify themselves are not worth anything IMO. FYI, I am Mr. Allison Barton Rice.

I contacted The Musicians Woodshed via e-mail on 05/27/2020 regarding a gift certificate I won in a…read moreschool auction for music lessons at this location. I received a response from the store manager; Mr. Don Denham (of the band American Revival)! Don and I exchanged a few communications regrading the type of lessons that I required for my son. When my son and I came to the lesson today, we were greeted by Don and advised on guitars and the type of lessons that are provided at the establishment. My son not only got a music lesson with his new guitar instructor Ethan, but I also bought my son a new guitar. I appreciate the professionalism, knowledge of music theory, safety precautions taken by the staff during the pandemic AND that I got to meet the guy (Don) in the band all in one visit. Great experience all the way around.

From the owner: We are a locally owned and operated specialty music store offering guitar and music retail, music…read morelessons, and recording studio services. Our music instructors come from all walks of life and offer a tailored learning experience for each individual.

DO NOT take your instrument here for setups…read more I visited Musicians Woodshed last week and initially spoke with one of the guitar techs, Jett Boyd, who was polite and professional. We discussed my bass guitar and the possibility that some frets might need adjustment. When I returned the following week after noticing some fret buzz, I spoke with Miles Manglos. I explained that I prefer a very straight neck with low action and that I was not interested in adding more relief to the neck. Because of that, the logical solution would have been to address the fret work. Instead, he suggested doing a setup that would involve adding relief and raising the action--the exact opposite of what I had just explained I wanted. When I asked whether that meant adding neck relief and how that would affect the current setup, he couldn't clearly explain it. I also mentioned that at a different shop in another city, a tech had previously performed a setup even though I specifically asked him not to and only wanted the jack repaired. I brought this up simply to explain why I was trying to be very clear about the work I wanted done. Instead of addressing the issue professionally, Miles abruptly declined to work on the instrument and told me to leave. He was dismissive and repeatedly said he didn't understand what I was saying. A competent guitar tech or luthier should be able to translate what a musician is describing and communicate clearly about the work being recommended. If a shop cannot or does not want to perform a certain service, that's fine--but it should be handled respectfully and professionally. Unfortunately, this interaction came across as pretentious and unhelpful, and it left a very negative impression of the shop.

Miles and Alex were awesome to talk with. Super friendly and knowledgeable. I will definitely be…read moreback.