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    Strong family financial

    2.0 (1 review)
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    Services - Strong family financial

    Life insurance

    Trust planning

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    1 month ago

    Well we started off strong! Unfortunately after all was done and paid for I got SILENCE! Now as a Widow I haven't heard from them..... ?

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    Pence Law Firm

    Pence Law Firm

    1.0
    (4 reviews)

    Ms. Pence represented me last year in a guardianship matter. She did an OK job, not terrible, and…read moreI was at least grateful that she was available on short notice in an emergency situation. I agree with other reviewers that her office is very aggressive with billing time - for example, I remember being billed at one point something like $25 for the privilege of having dropped off some documents in person at her office. My main complaint relates to more recent experience. I needed help with a guardianship matter and rationally sought her assistance as she was already familiar with the background of the situation. I had to wait about two and a half weeks to get a consultation but once I finally got through to her she claimed to be willing to represent me. However she never responded to a subsequent email and two phone calls when I attempted to follow up. End result was that I wasted about three weeks when I could have obtained immediate assistance elsewhere. Unprofessional in my opinion, not sure whether this was malice or disorganization.

    Disappointed by my experience. I was charged over $13K more than the original quote, and we never…read moreeven made it to court. Communication was poor, key staff assigned to me left mid-case without notice to me, and there were serious lapses in handling critical matters, including nearly sending the wrong response to opposing counsel. When I raised concerns, in a panic about that outgoing wrong offer and not knowing my main contact was gone, I was told I was being emotional. Ms. Pence then withdrew from the case abruptly, leaving me unrepresented just before discovery. I've since taken further steps through appropriate channels. Would not recommend. NOTE TO THE FIRM: No need to respond publicly here since you never replied to my email requesting a summary of your case progress and strategy for my new attorney. I was told you wouldn't respond post-withdrawal. You can reply to my formal complaint.

    Diana

    Diana

    5.0
    (8 reviews)

    Amy, Cindy, Harmony, Diana and Troy went above and beyond the call of duty to help me getting my…read morecase resolved. It was extremely stressful and I am grateful at how responsive they were throughout the entire process. They also accommodated to my adhd needs and helped make me feel at home when helping with my custody case.

    I cannot say enough wonderful things about Diana Cupps Law Firm and the exceptional level of…read moreservice I received throughout this process. From start to finish, I felt supported, informed, and confident that I was in excellent hands. A special thank you to Amy Gramolini for her outstanding service, commitment, and extensive knowledge. Amy went above and beyond to make sure I understood each step of the process and always handled everything with professionalism, care, and genuine dedication. Her expertise and attention to detail made a significant difference, and I am incredibly grateful for the way she advocated for and supported me. I also want to recognize Inca Mendoza for her exceptional follow-up and communication. Inca was consistently responsive, thorough, and incredibly helpful. She made sure I was kept informed and never felt like I was left wondering what was happening or what to expect next. Her communication and attention to my needs truly stood out. The entire experience was handled with professionalism, compassion, and a level of care that is not always easy to find. Amy and Inca are tremendous assets to Diana Cupps Law Firm, and I am so grateful for everything they did throughout this process. If you are looking for a law firm that genuinely cares about its clients and has a knowledgeable, dedicated, and compassionate team, I highly recommend Diana Cupps Law Firm. They exceeded my expectations, and I would absolutely recommend them to anyone in need of their services.

    Strong family financial - lifeinsurance - Updated August 2026

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