Be wary of using Home Appliance for range‑hood installations. Just over a year after our…read morerenovation, the hood ripped straight out of the wall during normal cleaning -- because the installer didn't hit a single stud. Not one. They also drilled two screws into the flex duct, blocking a vent flap and potentially voiding the hood's warranty. That's not a small oversight; that's basic workmanship missing entirely. When we reached out, instead of standing behind their work, they wanted $138 to "diagnose" the problem they created. If I'd cleaned the hood a month earlier, it would've magically counted as "under warranty." Convenient timing. After 14 years of buying exclusively from them, it's clear the quality and accountability have dropped sharply since Mike Polk left. Family‑owned doesn't automatically mean quality -- sometimes it just means no one steps up when they mess up. In the end, I fixed the install myself, which I should've done the first time. I paid $250 for their install, and now I get to pay in time and frustration to correct it. That streak of loyalty ends today.

Rob was great and patient. Listen to my sad story about my broken gas range. Offered solutions for…read morea new range and gave me a great price. Price not only covered the new range, but it included delivery installation and the takeaway of the old range. Helped with bringing my gas line in the home up to code before delivery. One salesperson at home appliance was my connection to getting the whole job done.

Typical Goodwill. Staff has always been nice and friendly…read more Some of their stuff you can buy new for less than they are charging. I've seen items donated from Walmart clearance with that price tag and Goodwill is more, especially at this location. This store has been clean and well organized verses the Middleburg one.

Clean and organized store. There was a huge selection of clothing for everyone in the family and a…read moredecent sized home goods section. I did not see a lot of furniture and there was no jewelry case for smaller, higher-end items. I walked out with a bag full of kids clothes and some coffee mugs. When I checked out, the cashier was very friendly and even mentioned that they have a return policy at this store for a Goodwill gift card. I always seem to find myself at Goodwill locations around the country when I travel and this was the first time I've ever heard of a return policy, so that seems like a bonus for those who frequent this store!

I was greeted at the door when I arrived by Ezra. He was very friendly and helpful. He worked with…read moreme from the moment I walked in the door. I didn't get passed off multiple times. I had upgraded my phone and needed assistance with a couple things and he was able to help me with everything. I didn't even have to wait. I was in and out in no time with everything I needed. Best service ever.

Was at Best Buy Was trying to set up an appointment at The geek squad counter in Strongsville Ohio…read more There was one person in front of me so I waited. They were looking through many note cards to find what they needed. This went on for about 25 minutes or more and was not handled well at all. I ended up leaving as did the people behind me. Obviously they should have told the person to find what they need and come back to the counter. I'll get the work. I needed done locally with better service.

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more

I brought my watch in to have a battery replaced and they called to tell me that the chronograph on…read morethe watch was not functioning. I came in to pick up the watch with at least a new battery in it and because they couldn't get the chronograph to work they replaced the battery but didn't charge me for it and would not take any money. In other words on the house for the battery. That was a very pleasant surprise and won't be forgotten when I'll be in the market to purchase something nice for myself for my wife who by the way is a customer of theirs.

The best jeweler! They recreated a ring that I got some years ago. That was very sentimental to me…read more Great people

This whole thing is about service. Got a screen door about 3 years ago installed correctly and…read moreeverything. Loved it so much got the exact same door for the front. Home Depot doesn't care about their vendors. This door was put in period. The trim was ripped out and broken, the caulking was terrible, and the fit lets flies come in. To make this short, I won't go into the problems buying and getting the door installed. But why buy a screen door if it takes two weeks to install? And if you can't install it yourself, don't go to Home Depot.

The workers here are miserable and clearly dont like their job. Spoke with a manager who was a wet…read moreblanket and "understood" but didnt do anything about it. Save the trouble, go to Lowes right next door. This happens nearly every visit to this place and Ive finally learned my lesson. Never again

Eric Jon And Brian did a Great job installing our furnace and ac on Saturday. They are very…read moreknowledgeable and courteous. I would highly recommend Eric to everyone!!! Thank you again fir a outstanding job!!

It started when Eric sub out my furnace and a/c replacement job without my knowledge. The work was…read moreOK except for the overflow tank was installed touching the water tank which was causing a hum almost every time we use the water. I had to hire someone to find out the cause of the hum. They installed a pressure reducing valve and a faucet in the utility room I had leaks in both. You should not have to repair work if done correctly. I am having the overflow tank problem fixed at my expense. I would never use this company or Eric and his son again.

They are Def nice people and do good work. The warranty I got was also nice. But so far so good got…read moredryer blower fan fixed didn't. Have to buy new dryer so I'm happy.. Thanks again Tdp I'll Def hit you guys up again if I'm in need of an appliance repair. Also forgot to say weren't really expensive either actually good price I thought

Great job in a timely manner, diagnosed problem and fixed it. Torran was professional and kind…read more Thanks you

He was quick and efficient, repaired my washer by taking out a large coin. I was given a quote of…read more$79 on the phone and without telling me how much more I was presented with a bill of $230. He did good work and fast but I was shocked at the price. Make sure to ask for quote BEFORE the repair is performed

My dryer was making a screamin noise for months and then finally stopped working. The lady I spoke…read moreto on the phone was pleasant and made it easy to schedule. Vlad came same day and diagnosed the problem. Ordered parts and they came within a couple days and he promptly returned and fixed my issue. He was thorough and communicated about the repair and the costs. Dryer was looked at and fixed within the same week, 10/10 recommend and will call him again If needed