My hunt for a family doctor started in Lexington, but I couldn't find a solid physician who was…read moreboth taking new patients AND had availability in less than 1-2 months. Since I travel to Louisville with moderate frequency, it's no problem to have a doc there. Wait time for new patients was 2 weeks, below average of other places I called. The main thing is that Dr Gilberts took her time and didn't rush me out. We had engaging conversation and she easily established trust. It was frankly the first time I did NOT feel like another faceless copayment. I felt human and like she genuinely cared about the outcome of my health. Needless to say I highly recommend Dr Gilberts and I am excited to have finally located a doctor that understands me. All other neurotic hypochondriac entrepreneurs and professionals will feel right at home, just like me :)

Dr Ferreira is the best bi lingual general practitioner. He is a master at his craft and makes me…read morehappy to see him when I come in for regular and emergency visits. I have a condition that means I must get my blood checked every 2 weeks to a month to make sure I'm ok. His staff knows me and knows what I usually need every time I come in. Upon my first visit he listened to my concerns and perform the tests I requested to figure out some issues I was having. He agreed and ran the tests to confirm what I thought was wrong and treated me accordingly. I appreciate his willingness yo go that extra mile for me and my husband! I would recommend him to anyone that is interested in taking responsibility for their health care and willing to work at getting healthy! He is encouraging and hopeful even when he has badish news to present. Anyone who only speaks Spanish will be heard and understood at this office. If you go here it may change your life! El Dr. Ferreira es el mejor médico general bilingüe. Él es un maestro en su oficio y me hace feliz verlo cuando vengo para visitas regulares y de emergencia. Tengo una afección que significa que debo revisarme la sangre cada 2 semanas a un mes para asegurarme de que estoy bien. Su personal me conoce y sabe lo que normalmente necesito cada vez que entro. En mi primera visita, escuchó mis preocupaciones y realizó las pruebas que solicité para resolver algunos problemas que tenía. Aceptó y realizó las pruebas para confirmar lo que pensé que estaba mal y me trató en consecuencia. ¡Aprecio su buena voluntad! ¡Haz un esfuerzo extra por mi marido y por mí! ¡Lo recomendaría a cualquier persona que esté interesada en responsabilizarse de su atención médica y que esté dispuesta a trabajar para mejorar su salud! Es alentador y optimista incluso cuando tiene noticias malas que presentar. Cualquier persona que solo hable español será escuchada y entendida en esta oficina. Si vienes aquí puede cambiar tu vida!

I am so glad my search for a primary care NP stopped here. I have been treated like family from the…read morefirst day I walked in. I haven't learned all their names yet but everyone has been so nice and polite. Heidi Gallo is the best NP that I have ever had. She takes time to listen to my concerns, she is very thorough and she makes sure I understand what is going on. I have never had a NP to contact me directly with results like she does and I feel like I'm more than just another patient to her. I hope that she stays right where she is because I fear I would never find such a caring health care provider such as her. I would recommend this facility to anyone.

From the owner: At Access Care Plus, we are dedicated to providing exceptional healthcare services as your trusted…read moremedical clinic in Louisville, KY. With our low wait times, we ensure that you receive the care you need, when you need it. Our team of compassionate healthcare professionals is committed to delivering personalized healthcare to our diverse patient base. We provide a wide range of medical services, including weight loss management, pre-employment services, chronic care management, and women's annual exams, ensuring comprehensive care is available when you require it. With translators on site, we make sure language is never a barrier to receiving the care you need. Call us today and experience the Access Care Plus difference.

Exceptional experience. Derby City DPC is what modern medicine should be: efficient, warm, and…read morecompassionate. Dr. Lovelace knows how to make a patient feel valued, spending the time answering my questions and concerns without rushing. The office environment is also warm and inviting. Whether you are young with little health concerns or a higher maintenance patient who is 50+ (me!) the convenience and personal attention you can get in a direct primary care practice like Dr. Lovelace's is very attractive and relatively affordable when you really look at the overall costs. No more booking appointments months in advance, and you can spend more time with your doctor, who can get a better understanding of your medical history and needs.

I was looking for somewhere to get a pre-travel COVID screening test done because all of the local…read morepharmacies were backed up and I was fortunate enough to find Dr. Lovelace and his practice. I was met at my car by staff who was kind, informative, and efficient. She asked where I would be traveling to in order to make sure that I would have the correct test completed. I never had to leave my car! Doctor Lovelace himself came to my car and performed the COVID swab and made sure to answer all of my questions. As someone who works in healthcare myself, I will be adding them to my go-to list of providers. Highly recommend for anything you might need. Be sure to check them out!!

Dr Svetlana Nakatis was my doctor for about 13 years who was special. We meet out of necessity…read more Another doctor I was seeing was off on a day I need to see a doctor. From our first meeting we clicked right away. I like her no nonsense straight the point style. She was quick to say what needed to be done without a filter but in a professional way. For example if refused to do something, she would say well this will happen. So it was a clever technique not to offend but make you re- think your position and ultimately do the right thing or find a alternative solution that you would benefit you. For example she prescribed me some medicine for gout that unfortunately made it worse. My body chemistry didn't agree with it. So I found a natural remedy that got the job done, which turned out to be Cherry juice. She was happy I stayed on top of my health as any means possible. I am forever grateful for help though out the years. On December 2022 my heart sank when told me she was moving to Virginia. Like the rest of her patients in Louisville, she will be really missed. Thanks Doctor for being top shelf and I will wish you well in your new life.

My initial visit went find and I was happy to have her as my new pcp but things started going south…read morewhen I would MyChart message her with questions and each time it would take days to hear back and her response would always be that I needed to schedule an appointment in order for her to discuss my questions. She then would turn rude because I was coming in to much to just answer my questions but then again it was her recommendation. Her staff is also rude and makes remarks whenever you come in. Getting a new pcp asap because this isn't a place you want to go. And don't even get me started on the wait

Disorganized and completely unprofessional. Although my…read moreinitial visit was ok, the follow up from my tests was beyond mishandled, from utterly conflicting information, to having to "schedule a call" just to get basic results read, to having one nurse tell me one result only to be redacted by the NP, to the NP outright telling me I lied. No doubt that I'll have to redo all of my tests at another office, just to receive an informed, truthful result. What a nightmare-level interaction. In addition, only half of the staff was wearing masks inside. I overheard Melissa LaMaster say, "You have to wear a mask and face shield when someone is within 6 feet." When I left, she wasn't wearing any face covering. Funny, because that's in direct violation of current state mandate.