Very unprofessional. Not sure if they thought some random telemarketer was giving them a call, but…read moreI tried to call them to get a quote and the guy that answer the phone told me to f**k off.. needless to say I would never do business with a company like this

I needed sidewalk replacement asap as my home owners insurance. J&E stepped up to do that job. I…read morealso had my chimminey repointed & repaired a backyard deck. Edgar was fair & straight forward with pricing, the team was very professional, they cleaned up after they were done. I look forward to doing business with J&E again for all of my future projects. Highly recommend this contractor.

I work for the largest heating and air-conditioning company in the world. I am a field…read moretroubleshooter with 40+ years of experience. My gas-log stove died due to lack of replacement parts after 25 years. I researched models online and found one that matched the dimensions I require. I visited Kegerreis because they said the model I wanted was in stock. I did not require installation. My wife and I visited on a Saturday to confirm the showroom model matched the dimensions I require, and that my wife was happy with the product. After confirming, I asked if this was something we could purchase today. The salesperson said yes. We placed the order, explaining that it needed to be compatible with propane. We also ordered common parts that typically fail in gas-log appliances. We paid in full, using our credit card, (with a 2.4% added credit charge), and asked if we could load it from there, and they said "no, it's not in stock here, it's in our warehouse and they don't work on Saturdays." We could pick it up Monday. We called them Monday, and they said it is not in stock in the warehouse, they would have to order it. It will be here in 3 weeks. Four weeks later, at the end of the month, they charged me the full amount on my card. We assumed this meant the product was in. My wife called and they said "no, it's not in, and we can't be expected to call every customer." I get it, end-of-month is when your numbers need to look good. 2 more weeks and we picked it up. I installed the appliance and took note that the data tag specified natural gas, not propane. This is common. There is a simple retrofit kit to convert it. As there was no kit in any of the parts boxes, I guessed that they installed it. It is nearly impossible to be sure merely by looking at it. I test-fired it, and it was clearly set up for natural gas. I researched the conversion kit and obtained the specifications of the new orifices. I ordered a kit from an online source, but I also called Kegerreis and explained that I needed the conversion kit, and they assured me it was in the boxes of parts that I received. They said it is small and easy to miss. I told them it was not, but I didn't care, I would pay for another one to expedite the process and get the thing running. They had it in stock. They charged me for the kit (with a 2.4% added credit charge). I deal with parts and shipping delays all the time in my job. Blaming Covid is the new go-to excuse. I understand and expect delays, but I don't understand how you can't know your own inventory. Although the missing part was a trifling issue, it is short-sighted in business not to lean the customers' way. They are just another business; they suffer from the "Small Family Business Curse." They feel the need to scrape every penny towards themselves and dislike dealing with customers. I have no reason to deal with them again and will travel any distance in the future to avoid them. In the end, they provided what I paid for, so they don't stand out as horrible or great, hence 3 stars.

This was our first time using Kegerreis Stoves. Our previous chimney cleaner never returned our…read morecall for service. Our technician was very friendly, thorough & courteous. He didn't try to upsell any unneeded services. We will continue to use Kegerreis in the future.

I can't say enough about these guys. They made our whole house sparkle and exceeded our…read moreexpectations by a mile. We live on a steep hill with the back side of the house sloping sharply towards a small creek. They used very tall ladders to get to ALL the siding. They cleaned the porch including all the tubular wasps nests built in the grout of the stone walls. They took down the remains of a huge hornets nest. They under estimated the size of the house but stayed with their very fair original estimate (we gave them more). We will be using them again next year.

We called Luke at Berks, Powerwashing ,received a quote which we accepted. Then we set up a time…read morefor him to do the job, we waited three weeks for the job to be done, the day it was supposed to be done we made sure we were at the house and waited for him, he never showed up, then sent us a text saying he ran out of chemicals for the day and would not be able to do the job. We the next day. We waited at the house again. after we text him several times he finally text back and said he could not do the job that day again and said he had a full schedule and we would have to wait another 3 to 4 weeks to get on his schedule. We would not recommend this company. We followed up with another company. They immediately called us and we got on their schedule within five days. I hope they actually show up.

Mike Collins of Matt Banes Roofing, (MBRoofing), local to my area, quickly responded when I called…read morefor repairs to my 150+ year old slate barn roof. He assessed the situation from the ground, pretty darned accurately- Advising that he would be by in a few days, to set the ladder up and take some measurements. Mike provided a detailed explanation of what he would do to fix my roof and a reasonable estimate cost. Mike advised that he would be back to do the repairs in about a week as the weather permits. Mike completed the work as promised and he also straightened some slates on and adjacent building. I waited a few days to provide this review as I wanted to see if the repairs that Mike completed were rain proof. Two rain storm since the and all is dry inside my barn. This is my first time calling Matt Banes Roofing and im glad I did- I'm grateful Mike Collins does slate repairs as not many tradesmen do this anymore. My thanks to Mike Collins!

I've known several people who used MB roofing. Attentive, professional and honest. I would…read morerecommend them to anyone.

Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.

Service was good. Diagnosis show needed new part.read more

My whole experience with this company, the crew, and foreman was so professional, friendly, and…read morepolite. Their work is excellent. 100% recommend this company!

Tonight I experienced one of your employees driving erratically. I understand it is Friday evening…read moreand we all want to get home to our families but putting others safety at risk is not ok. The truck number was 71. Thank you.