After checking online and Yelp I saw that Art Heller has great reviews. I had recently moved my…read morepiano to my daughter's house and it was not handled well and definitely needed tuning. Art was very responsive and flexible when I had to change dates for our appointment. He is personable and detail oriented and did a great job. I believe his rates are completely in line for someone with his certifications and skill level and I have no hesitation recommending him.

Art was on time and helped fixed a weird problem from a player component in my baby grand. The…read morepiano works and sounds great now. I'll definitely have him back next time I need some service and tuning.

Joan was fantastic. She was able to get me scheduled within a week after reaching out through Yelp…read more My 1920s upright had not been tuned in 15 yrs and she was able to get it sounding great, just in time for my kids starting piano lessons. Very reasonable price and she took the needed time to make sure it was done right. We will be using Joan again when needed. Thanks again!

First rate. Easy to schedule, and she was thorough and professional and friendly. The piano had…read moregone "sour" over the pandemic and she brought it back to life. Would heartily recommend.

Matt did a fantastic job tuning our Yamaha piano--it sounds better than ever! He also installed a…read morePiano Life Saver humidification system. Throughout the process, he was kind, professional, and extremely knowledgeable. His pricing is very reasonable for the quality of service he provides. Highly recommended!

we have a 1907 upright Steinway that hadn't been tuned in decades. Matt came in and knew just what…read moreto do--he has an excellent ear--and was really nice about explaining what he was doing and what might need to be done sooner (vs what could maybe wait a bit). Prices were totally fair and we'll be calling him again soon for an issue with one of the hammers that he said might need to be addressed . . . and which we now see (several months later) totally does!

Can't extend enough accolades for this remarkable place. Customer service excellent (beautiful…read morepiano players everywhere you turn), impressively knowledgeable about pianos, and the inventory is the stuff of fantasy. The piano delivery team awesome (thank you Larry and associate!), and Kyle a lotto win piano woe fixer and tuner. Was a gift to work with this team!

Top notch sales advice from the sales team. They have all different styles and brands at very…read moredifferent price points. It's important to know that a piano needs to be kiln dried to acclimate to the dry Colorado weather. Professional service all around.

Dennis was kind, inquisitive, and even educational in the process of getting my ancient upright in…read moreorder. Highly recommended!!

Very professional. Easy to schedule and work with. The piano sounds great! Very pleased with this…read moreservice

I contacted this company 10 days ago; no response. People have told me they have damaged people's…read morepianos & do nothing about it. Verry difficult to find a competent company that is reasonable in cost.

The movers did not reach out to begin with until almost a week after they were supposed to. When…read morethey finally did, I sent photos and confirmed -- twice, because of the size of the instrument -- if there was anything else needed to make sure it would be smooth and possible. They told me there was nothing else needed from me and that it would be fine. On the move day, they arrive late and immediately say there's no way they can get it in the house, and ask if I want it downstairs in the basement -- no, my basement cannot handle that size of instrument. If I wanted it in the basement, I would have asked so. Multiple movers ask to use my restroom, which on principle I understand can happen and am OK with it, but is not typical to do or ask of customers, walking their soaking wet boots (because it is pouring rain and hailing, but would not have been had they arrived in the normal range of the window) over my brand new carpet. They tell me that I will have to, essentially, completely redo the landscaping for front or hire a crane to put it through the deck door, scoffing to say "this is the largest production piano available"-- I'm aware of that, on account of not purchasing blind. I took a day off of work (which is difficult to do) to sit around and wait for this delivery that I was assured more than once would be simple and smooth, and have absolutely nothing to show for it besides serving as a free rest stop for the movers, needing to clean and dry my carpet, and still having no instrument to show for it.

Wow, these guys are awesome! They are responsive and highly professional. I have trusted them…read moremultiple times to move my baby grand and they have never disappointed me! Thanks guys!

Terrible customer service. I was shipped multiple broken guitars, and the employees in the store…read morecould not return them and said I need to call their customer support number instead. I sat in the store for 30 minutes on the phone just to return two visibly broken guitars that I was shipped and I had in person right in front of them.

I ordered a pedal that was said to be in excellent condition, with the original box and papers…read morewhich included the certification for the limited edition Fulltone Ranger OC75. When I received the pedal via UPS it did not have the original box or papers or the certificate of authenticity. When I called the store, the gentlemen I spoke with said " oh yeah I know that pedal, we had too much used gear and we threw out some stuff and that box and contents got tossed, sorry about that"