My stylist was Kelly. She is awesome!!! Very talkative and funny. She knows her stuff. Wanted to go…read morelighter and she made it happen especially having such dark hair.

Recently moved here from California and was unsure of finding a skilled stylist. Kelly has all of…read morethe whistles and bells for a fine haircut and listens to what I wanted. I am impressed that she remains current in new trends through further education. I highly recommend her!

OK, been here 1 time, yesterday. Everything was spot on. Nice comfortable space, Larissa super…read moreengaging and professional. I actually brought a picture, she asked a couple clarifying questions and went to work. Holy quick. First draft was good, had a conversation about what we can improve, mostly her suggestions, and great result. I will go back and everyone looking for someone, give her a go.

From the owner: Hi my name is Larissa, I finished school in 2019 at State college of Beauty Culture and have been…read moreworking with hair ever since. I have always been interested in all things hair and beauty for as long as I can remember. I love working on improving my skills, learning new techniques and keeping myself up to date with new trends. I am a very fast working hairstylist so if you are someone with a very busy life and schedule and want to get in and out I am your hairstylist! If you are someone who wants to spend all day at the salon I am not the hairstylist for you. I have come to find over the years that I am great at braiding and updo styling. So if you have an event or know someone who needs braids send them my way! I can't wait to meet you!

A beautiful salon with talented hair designers. Kiana Jordon is magical at cutting and coloring…read morehair. I would highly recommend this place and her services.

I literally just called your salon at 8:43am on 5/22/18 and your receptionist is SO rude and…read moreuneducated about hair! I said the following, verbatim: "Hi, I'm a potential customer and I'm curious if you guys are trained in type 3 hair?" She responded with a very rude and curt, "Uhhhhh I don't understand what that means." I responded, "There's 4 types of hair..." She said a stylist would get back to me. I asked, "What do you guys offer for CURLY hair? Do you only do relaxers or do you actually work with the hair?" As I am not interested in reversing the last 4 years of going natural with my hair because a receptionist doesn't understand me... You guys only offer "keratin treatments" for curly hair? No styling, no nothing? Pfft. If you have type 3-4c hair, STAY AWAY... if you value your curls... Lost a very valuable potential customer today. Best of luck if you only serve the types 1-2 community..

My hair was so frizzy, dry, dull and the color was faded, but Taylor took great care of me and was…read moresuper professional and fun. Definitely recommend her, my hair feels so smooth and soft with the protein treatment she did on me.

Dont get the HYDRATRIPLEX hair treatment. I spent a total of 210 for a trim, and moisture…read moretreatment, then some hair product. We took off about an inch of hair after everything and my hair doesn't feel any different. I asked her to trim it up, and I left with a completely different hair cut, my hair didnt feel a y more moisturized than before, zero layers, just straight across cut with no blending. The hair product I got I sold online because it did absolutely nothing for my hair.

I really had a terrible experience with this salon. Due to some unforeseen circumstances, my…read morestylist is moving to another salon. The owner decided rather than letting her finish her last day at the salon, she would let her go early. As a result, the week before my vacation, my appointment was cancelled. When trying to work with owner, there was no offer of attempting to accommodate my schedule. Only that no other stylist had availability this week. I understand it was an unforeseen complication but the owners decision to let her go rather than let my stylist stay for the last day really screwed me over. Now I'm scrambling to find somewhere else to do my hair on short notice. I really wish there was a plan in place for how to handle these situations instead of just screwing over their customers.

Made an appointment, waited past the appointment no one said anything, went to ask the people at…read morethe desk about the appointment, rudely got told it'll be longer, and then the person cutting my hair was so nervous as it seemed it was her first time cutting hair but highly disappointed

I've been to this shop 5 times and the quality of the cut has been great. Nice place and relaxing…read moreto wait for your stylist . I have been working with Paige the last few times and she is great! She is very efficient, listens to my preferences, is friendly and fun to talk to.

The staff was wonderful! Thank you Amanda! The customers were respectful and gracious. You all…read moremade my day!

A couple months ago we took a client who is autistic to Fantastic Sam's for a haircut, and she did…read morean awful job. Unfortunately, we did not catch her name at that time. Today we decided to take the same client back in for a haircut and chose a stylist online. I left a note saying we had a terrible experience last visit but want to give them another chance. I let them know ahead of time that the client was autistic and that he needed a haircut. Unfortunately, when we came in today it was the same stylist as last time. The other stylist was already cutting someone else's hair, and she was the only one available. W gave it another shot anyways... what a mistake that was. She left an entire chunk of hair by his right ear, and it is very uneven. I wish I could share a photo of how awful it looks. I called to speak with a manager but was told she is out of town. I gave my info and said why I was calling. The stylist (Tawny) then said "Oh, that was me" I expressed that I was not satisfied with what she did to his hair, and it needed to be fixed. She said she was sorry but being that he was autistic and kept turning his head it made her job difficult. We have taken this client here SEVERAL times in the past and every stylist was so great with him and did a fantastic job. Tawny states she has been doing hair for 40 years but with 2 bad haircuts I'm not so sure if this is true. You would think in 40 years, she would have had other clients come in with a disability...The least she could have done was ask the other stylist for help or offer for us to come back and fix the spots she missed. I would also like to add that we told her that the stylists use a clipper on him. Instead of her listening to us, she chose to use a scissors on his ENTIRE head. (For those of you that understand autism, it's very difficult to keep them sitting in a chair for a long period of time. Patience is very thin.) When I brought this up to her on the phone, she said no one mentioned anything about a clipper. (I was not going to argue with her at this point because in her eyes, she did no wrong and had an excuse for everything) She said she would be giving the message to her manager, I said thank you, I then heard her set the phone down and say something snotty to I'm assuming the other stylist and then hung up the phone. Nothing like being polite when hanging up. Very poor customer service. I can see why she had a full open schedule online when I went to book yesterday. Please save yourself the disappointment and go somewhere else or book with anyone but Tawny. I'm not so sure she will actually give the message to the manager so I will be calling back until I reach the manager. We should not be getting charged for this awful service.

My family has been going to cost cutters for the last 12 years. Jenni has been our hairstylist. She…read moreis awesome. I highly recommend going to cost cutters. If you need a good place to go to where the stylist are friendly and do an outstanding job you can't go wrong by visiting the cost cutters on the west side of Wausau

Decent hair cut. Polite. The outside looks run down but its nicer inside. They are polite and…read moreit's a normal pricing range.