I have gone here off and on over the last several years. I have tried different stylists, too. I…read morethink Ryan is fantastic and I would recommend him. Him only. I recently went and was given a one color treatment with a haircut. I do have longer hair, so I know it may be a pain to color. No highlights, just a color. When she put the color on, she painted half my forehead and temples and I had to wipe it off. She seemed to not notice the hair color on half of my face as well as my hair. That is such a pet peave of mine. The color looks great; the hair cut is fine. I do love the setting of the old renovated house; however, I could hear all the mundane employee conversations from their break room as it drifted up the stairs to our area. No one said anything bad, but I don't think you want to gossip about anything if the acoustics are sensitive in your building like that. Or maybe shut the door to your breakroom. Here is the problem. I went to pay and was charged $97. I tipped her 15% even though my forehead was stained brown as well as my hair. I left the salon, only to get a phone call 15 minutes later from the receptionist saying she had made a mistake on my bill. I was thinking, that's fun - it was cheaper!?!??! Oh no. They UNDERCHARGED ME. It was really $112. So can I give them my credit card number or stop by and pay more money? Are you kidding me? I thought it was a joke. I am not a customer who doesn't help out service people, and I didn't want her shorted a tip. Even though she had put dye on my face, it truly wasn't the end of the world. But the receptionist who rang me up incorrectly - you called ME to tell me to come fix YOUR problem? It's not like I just paid you $40 for a $112 service. I thought long and hard about it. My husband and I were business owners - what if the owner didn't know, how can they fix it if they don't know, etc. I figured, you know what? It isn't about the money, it's the way it was handled. I feel that was unprofessional to turn around and approach me about their mistake. I came back the next day with $20. I asked to speak to the owner. I told her I had a problem with the phone call I received. I wanted her to have the benefit of the doubt just in case her employee did something that she was unaware of. Oh no. She proceeded to tell me SHE told the receptionist to call me and tell me the error. She then wanted me to look at the receipt to see why the error was made. I am not your employee - that's YOUR problem why it was screwed up. NOT MINE. I will pay the money - but do you understand my problem is with your poor handling of service, and has NOTHING to do with the money. She then wanted me to see how not only did the receptionist mess up the bill, but she felt the stylist hadn't entered the info correctly. "I have been getting on these girls on how to fill out a slip properly." Again. This is not my problem, it is yours. If you undercharged for a service, by $15, really - you'd rather lose all of my business, and anyone I can tell, as opposed to sucking it up and realizing it was YOUR service mistake, and not mine. I think this was one of the most ludicrous business decisions I have seen. You would rather get me to give you $15 as opposed to "making it right." It isn't about the money. It's $15 for cripe's sake. But thank God you called me to tell me about how I need to fix your issue. I would NEVER go there ever again.

I had an in-person consultation about a week ago, and my appointment was this afternoon to relax my…read morehair. I received a call 4 hours before my scheduled appointment time telling me that she had quoted me the wrong price. If I wanted to keep the appointment, they were going to charge me a different price than what she consulted and quoted me for; double! Customer service is not calling your client 4 hours before her appointment to inform her that the service that she was quoted and scheduled for almost a week ago would be more than double; and if the client still wanted to come in that she would be charged a new price!

OK, been here 1 time, yesterday. Everything was spot on. Nice comfortable space, Larissa super…read moreengaging and professional. I actually brought a picture, she asked a couple clarifying questions and went to work. Holy quick. First draft was good, had a conversation about what we can improve, mostly her suggestions, and great result. I will go back and everyone looking for someone, give her a go.

From the owner: Hi my name is Larissa, I finished school in 2019 at State college of Beauty Culture and have been…read moreworking with hair ever since. I have always been interested in all things hair and beauty for as long as I can remember. I love working on improving my skills, learning new techniques and keeping myself up to date with new trends. I am a very fast working hairstylist so if you are someone with a very busy life and schedule and want to get in and out I am your hairstylist! If you are someone who wants to spend all day at the salon I am not the hairstylist for you. I have come to find over the years that I am great at braiding and updo styling. So if you have an event or know someone who needs braids send them my way! I can't wait to meet you!

Studio E Salon and Spa did the hair and makeup for our daughter's wedding at Dillman's Bay Resort…read morein Lac du Flambeau, WI. They arrived when they said they would, worked efficiently and professionally, and the results were fantastic! The stylists were some of the nicest people ever, and such fun! We invited them to stay for the wedding itself, as we were having a great time with them, but alas...they were expected back at the salon. I can't describe how great it was to work with them, especially given that we were from out-of-town, found them online, and did all the coordination remotely. We were starting to worry about finding a salon that would do on-site work, but it was our lucky day when we came across their web site! If you are getting married in the Minocqua, WI area and need on-site stylists, please consider Studio E...we highly recommend their services, which were reasonably priced and very high quality! Thank you, Studio E, for being a highlight of the event!

Liked thier hair color! Cant think of the name of the brand they use but she wrote it down for meread more

The staff was wonderful! Thank you Amanda! The customers were respectful and gracious. You all…read moremade my day!

A couple months ago we took a client who is autistic to Fantastic Sam's for a haircut, and she did…read morean awful job. Unfortunately, we did not catch her name at that time. Today we decided to take the same client back in for a haircut and chose a stylist online. I left a note saying we had a terrible experience last visit but want to give them another chance. I let them know ahead of time that the client was autistic and that he needed a haircut. Unfortunately, when we came in today it was the same stylist as last time. The other stylist was already cutting someone else's hair, and she was the only one available. W gave it another shot anyways... what a mistake that was. She left an entire chunk of hair by his right ear, and it is very uneven. I wish I could share a photo of how awful it looks. I called to speak with a manager but was told she is out of town. I gave my info and said why I was calling. The stylist (Tawny) then said "Oh, that was me" I expressed that I was not satisfied with what she did to his hair, and it needed to be fixed. She said she was sorry but being that he was autistic and kept turning his head it made her job difficult. We have taken this client here SEVERAL times in the past and every stylist was so great with him and did a fantastic job. Tawny states she has been doing hair for 40 years but with 2 bad haircuts I'm not so sure if this is true. You would think in 40 years, she would have had other clients come in with a disability...The least she could have done was ask the other stylist for help or offer for us to come back and fix the spots she missed. I would also like to add that we told her that the stylists use a clipper on him. Instead of her listening to us, she chose to use a scissors on his ENTIRE head. (For those of you that understand autism, it's very difficult to keep them sitting in a chair for a long period of time. Patience is very thin.) When I brought this up to her on the phone, she said no one mentioned anything about a clipper. (I was not going to argue with her at this point because in her eyes, she did no wrong and had an excuse for everything) She said she would be giving the message to her manager, I said thank you, I then heard her set the phone down and say something snotty to I'm assuming the other stylist and then hung up the phone. Nothing like being polite when hanging up. Very poor customer service. I can see why she had a full open schedule online when I went to book yesterday. Please save yourself the disappointment and go somewhere else or book with anyone but Tawny. I'm not so sure she will actually give the message to the manager so I will be calling back until I reach the manager. We should not be getting charged for this awful service.

My stylist was Kelly. She is awesome!!! Very talkative and funny. She knows her stuff. Wanted to go…read morelighter and she made it happen especially having such dark hair.

Recently moved here from California and was unsure of finding a skilled stylist. Kelly has all of…read morethe whistles and bells for a fine haircut and listens to what I wanted. I am impressed that she remains current in new trends through further education. I highly recommend her!

I really had a terrible experience with this salon. Due to some unforeseen circumstances, my…read morestylist is moving to another salon. The owner decided rather than letting her finish her last day at the salon, she would let her go early. As a result, the week before my vacation, my appointment was cancelled. When trying to work with owner, there was no offer of attempting to accommodate my schedule. Only that no other stylist had availability this week. I understand it was an unforeseen complication but the owners decision to let her go rather than let my stylist stay for the last day really screwed me over. Now I'm scrambling to find somewhere else to do my hair on short notice. I really wish there was a plan in place for how to handle these situations instead of just screwing over their customers.

PixieDust always does a great job with my nails from sculpted nails to natural nail. The designs…read morethat Ahkai (owner) can do is impressive! You're not another number to the salon, you're valued and well taken cared of. I highly recommend!

From the owner: Our Studio focus on Nails, Lash Extensions, Brows Makeups, & Hair Treatments. We Love making you…read morefeel at home & as comfortable as we can. We love staying educated in the beauty world here at PixieDust. Visit us @ our website or on FB for more info & availability. We'd love to meet you. XoXo

Went in for a cut and color. I have medium brown hair. I told her I wanted darker than my normal…read morecolor, with some skinny blonde highlights. She mixed up two colors, and I asked her what the "dark" color was that she was using. She never showed me a swatch, or matched colors to my head, and she told me "I just mixed some colors together". Should have been RED FLAG right there. But I trusted her. When we were all done, my head was yellow, bright yellow! I was NOT HAPPY! She said she'd fix it for free, so I came back the following weekend to fix it. Her fix was just putting dark lowlights in. I told her to put a swatch against my head, I am normally a 6n, she used 7n as my "dark color" with blonde highlights - needless to say that wasn't the "dark" I was looking for. I now have yellow roots with dark low lights, and my hair feels SO horrible! It's like straw. I am SO NOT HAPPY with this experience. I hate is so bad!!! But my hair literally feels like straw so I don't dare dye the whole thing with 6n to start fresh. This is honestly the WORST hair dye experience I've ever had, and I paid salon prices for this! I've had better experience in high school with friends and a chunking kit... just saying.