Highly recommend this place Jose Luis is awesome guy thanks for your help best attitude and…read moreprofessionalism

Unprofessional. Tried to help a lady understand why they insisted on her buying a piece of…read morefurniture through a lender, even though she was paying in cash. He (Jose Luis) was upset that I called and hung up on me.

This is the worst furniture store. I was previously homeless and was working with PATH to secure…read morehousing. After getting my apt I needed to furnish it as I had nothing. PATH said they would help me furnish it with $1,600 budget but unfortunately I could only purchase at "Simple Discount Furniture". I was given a list of everything at their store with prices. I noticed immediately how high their prices were compared to Walmart with not near the selection and later found out quality. Because of their high prices I could only get a futon, (1) end table, toaster, 32" TV, a very small table with 3 chairs, (3) pots & pans, refrigerator, and a dresser which came to $1,600. I could have gotten twice as much at Walmart and better quality I found out after it was delivered. The futon leg broke the first week and I requested they replace it with a full mattress and bedframe since I was going to use the futon to sleep on. The mattress is so thin and you can fill the metal inside just when u sit on it. The bed frame is just made out of metal and very cheap. The end table and dresser are made out of that cheap material not wood. The dresser is very small. The table is very cheap metal and not level. One of the chair legs bent 32 days after delivery and they wouldn't exchange it because it was two days beyond the 30 day warranty. Had to toss it. The microwave is so small u can barely fit a dinner plate in it. The pots & pans I would hope would be non stick but they aren't and everything sticks and burns. The refrigerator is nothing to write home about just a standard small apt size. All I can say is someone in upper management at PATH must have some affiliation with this company and is making money by only allowing the items to be purchased their. I could have furnished my entire apt with much better quality and choices if I had gone to Walmart. Simple Discount furniture is a rip off.

Horrible experience. I went and purchased a bed that I had called to make sure it was in stock. A…read morefew hours after we paid and left we were told that the bed wasn't in stock and we'd have to choose a different one. The man sent a few pictures and asked us to choose. Once the new bed was delivered it was SO UGLY and did NOT look anything like the picture that was sent. I called and asked if i could exchange the bed because it looks so bad and was told theres nothing they can do. DO NOT COME HERE. THEY ARE THE WORST !!!

Excellent selection of quality furniture and bedding, professional and friendly sales people and a…read moregreat value to quality for the price. We looked at several furniture stores and went to LA Furniture Store and Design Center based on the outstanding customer reviews. We were looking for a mid-end sofa recliner and found exactly what we wanted: A quality piece of furniture, firm and comfortable, with a durable leather covering and backed by a good company. Phillip, our sales person, introduced himself as we entered and informed us about the sale prices and the layout of the store. He allowed us to browse, uninterrupted and was available to answer any questions that we had. He made the buying process very relaxed and convenient. We wanted to think about the purchase so we called back the next day and Phillip assisted us with placing our order online. The process was secure and convenient as they use a secure link to provide credit card information. Phillip kept in contact with us throughout this process and confirmed each step, which was reassuring. We highly recommend LA Furniture Store and Design Center based on our exceptional experience.

All pieces bought were badly damaged. Took photos and videos and sent to customers service and they…read morewere not only rude kept telling me to take videos and pictures by keeping furniture together. Kept denying refund. Store agents showed utter disregard to respect and said they won't refund and don't care how I handled the issue. Never buying anything from them again. I had to pay extra to get the furniture removed from my apartment since it was completely damaged.

9/19/24 You know you're in the 'hood when there's a squad car on standby at the front.... and a…read morecode to get in the restroom, with the sink is all tagged up, finding a hoodie in the trash and a "roach" (at least it was not lit) on top if it, and a lit incense hanging on the edge of the sink to mask the smell of the small roach left behind. Was planning on picking up a couple of things but decided to just use their facilities in the meantime. A code was needed so I head over to ask a staff & he said he would let me in after locking the till, but another member offered to do so. I followed her and she enters the code after knocking on the door. The single stall restroom (they have 2) was fairly clean, stocked with TP, no paper towel, just the hand drier. Please see description above. The whole store appears to be fairly empty at 10 am on a Thursday. Everything looks neat & organized. It's not the employees or store's fault that the surrounding community is a bit on the sketchy side but I find myself questioning whether I would willingly shop here given what I have just seen at the restroom or the fact that a police cruiser is parked in front of the store, maybe coincidence? When safety is a huge concern, it would probably rank as my least favorite location. Again , nothing against the store or the staff, please note that.

Automatically I knew these employees have horrible customer service!!…read moreI called to speak to a manager or supervisor in regards to an application yet the employee proceeded to hang up on me! Horrible Selection And horrible service values towards customers Don't worry I will go ahead and let HR know. Never returning back!

Yipes ... once again, actually twice again I have been bamboozled. Won a leather chair then got…read moreinto a bidding war for the one ottoman that went with it (paid more for the ottoman than the chair, ugh) only to find that the chair wasn't the leather chair as advertised, but the linen version which I didn't want (and the ottoman to which I also didn't bid on) so I'm left with a mismatched set, $760. I left it at the warehouse and am hoping they refund me for their mistake at best, false advertising/fraud at worst. Again .. only buy what you SEE PHOTOGRAPHED because they don't check inside the boxes, and they tend to err on the side of 'more valuable.' My other issue was late last month, I won an 'appears new, overstock item, never sold' Christmas tree, only to get it home to find one giant section missing and no base. (also, clearly a customer return because it still had the guy's return address on the box) No biggie, $15 and a Saturday of driving. I bid on the same tree a few weeks later and got it for $20, and between the two of them, I Frankensteined together a reasonable tree. I never complained about the tree, but I've written to customer service about the wrong chair, which I left at the warehouse and I hope someone figures out quick enough to offer it as a 2nd chance to the people I was bidding against ... and give me my money back.

Over the years I have seen this place grow, overgrow, and go through stages. Well, I give huge…read morecredit to the leadership. The tone of communications feels nicer, the warehouse area has room for people again, and most of the warehouse staff is aces. Only one, manager perhaps?, has no time for people. His typical answer is either "stand there and they will help you," or "no." Never been able to finish my first words. Alas, he is atypical for this place. Some of the super nice folk have moved on, while others have stayed. And the new people all seem friendly. Fun vibe. As for the customers.... Come on, these people work hard in an often hot environment and try to help everyone. You got a decent deal, most likely. So, TIP these folks!!! Can't hurt to throw a few bucks into the jar. Be nice, share! As for stuff.... It's hit and miss. Usually, you will be tickled, especially if you are a fixit type. If the item is way out - not what it said, the customer service folks, like Ernesto, are quick. The emails have even felt friendlier, even if we don't agree, there is a more casual and nice feel. In short, I'd say DO IT! The missing star? That guy just needs to slow down and be nice. But hey, 4 is a great job and this place seems geared to always doing better.

Wow this place is amazing. Come here for all your wholesale decor. Remick is amazing to work with…read more All very friendly and are there for all your needs.

This place is just AMAZING! I bought 16" candle holders for a graduation party at $4.00 each if you…read morebuy 6 (I bought 12). For my engagement I bought beautiful 30" tall vases for only $10 each. For another outdoor party I bought huge candle towers (48 candles on each) 18" tall for only $20 each. All these things cost AT LEAST double elsewhere, even downtown stores. I'll post photos of the centerpieces I've purchased. Id highly recommend this place to anyone. Oh, tiny note: you need a wholesale license. I give my florist's name and number.

I want to share my experience when I took the time to visit this furniture store. I have been there…read morethree times (two before pandemic and one after pandemic)and out of those three, I bought 2 mattresses. Prices are very reasonable too! When I was there, Jose helped me all three times and I have to say that customer service was of good quality. He was very kind, courteous and professional. There were people waiting as well but he was courteous and attended to them as soon as he was done helping me. If you're in the area and in need of some mattress, vanities, chairs or full sets then look no further !

This place has horrible customer service paid in full for a dresser and mirror on November 30th…read more2021 said it will be delivered on the fourth and was not delivered until the 7th. The mirror was not delivered. They said it will be delivered in a few days. Today is the 13th and it still has not been delivered and they do not know when. I asked the employee to speak to the manager/owner and they would not give out the information