I am so happy with my car from Lethbridge Toyota. All the…read moresales reps were extremely pleasant to work with. Past car purchases have all been high stress for me--but everyone at Toyota genuinely wanted to make sure everything about my purchase of a used car was just the way I wanted it. Reed especially took time for all my questions, and explained warranty options. Financing was remarkably straightforward. Everything was listed clearly, with no surprises. I have high praise for the way the paper work was organized and explained to me so that registration and insurance were easy to do. But wait! the best part is that when I had a small issue with the car shortly after sale, arrangements were made for me to get it corrected. Oh yes, I will indeed refer everyone to Toyota.

I was not very happy with the detailing Lethbridge Toyota did on car. I left my car night before…read morefor 8am appointment. They kept it all day and did a rush cleaning. Very disappointed. Never again.

Consistently bad. Poor communication, unfair prices and service technicians who are clueless. They…read moreclearly only care about selling vehicles and not about service. If it weren't for the manufacturer's warranty, we would never go back.

Bought my B4000 from Milestone a few years back. They were awesome! I received warm, personal…read moreservice, and a steal of a deal. I loved this place so much that I brought them in a pumpkin cheesecake to thank them! My truck is still going strong. Will go back to Milestone if/when I need another vehicle.

I still have two years left on my full warranty, yet this dealership told me my warranty expired…read moreand charged me $306 for diagnostics that provided no answers. My vehicle was towed here after it broke down, and this is also the location where I purchased it. I showed them repeated safety-system warning lights on the dash. They admitted the lights were there, but claimed their scan "found nothing" and still billed me for it. They also gave contradictory explanations about the battery--first saying it was fine, then saying it was discharged. The warnings continue to appear, and the original no-start issue remains unexplained. They even framed it as doing me a favour by "only charging 1.5 hours instead of 2 hours." So it was $169 for them to even look at my vehicle, $84.50 to plug in and run the diagnostic scanner, and $38.02 in 'shop supplies,' with no explanation of what supplies were supposedly used.

Truck was abused while in their care. Fuel consumption jumped by 2 l/100 and items in the cab were…read morein a haphazard state. Steer clear of this dealership.

I recently aquired a new vehicle from Dunlop Ford and due to a misunderstanding on my part the…read morevehicle did not have some of the options I was looking for. The salesman Jesse Nordin and the sales manager Ryan Couture took immediate action to help correct the situation and the process was smooth and efficient. I am now driving the vehicle that fully meets my expectations and Jesse and Ryan were extremely helpful to assist me in correcting what essentially was a situation of my own making. Thank you and a big shout out to these guys for going over and above to truly get me satisfied. I would highly recommend anybody looking for a new vehicle to give this dealership an opprtunity for them to show you what customer service is really about. Looking after the customer!! Thank you Dunlop Ford

Purchased a new car in August 2018. It went back 3 months later for repairs. we have been taking it…read moreback every 3 months with a misfire problem. Dunlop staff tell me its repaired but return 3 months later with the same Misfire. this goes on for a couple of years. After telling them I don't want it back unless they repair it they find out the block is leaking coolant into the block and change the block. 3 months later it misfired again. They then said it was the wiring harness on the ignition. 3 months later it misfired. then they said they don't know what's wrong and cant fix it. Ford Canada said the same. I wrote to the owner of Dunlop who came up with a solution to put a monitor device in the car to detect the problem. This monitoring device failed also. After about 6 months it finally recorded the problem. They brought it in and changed out the fuel injector. First trip on the highway it misfired twice with smoke out the exhaust. Only if I knew how back their customer service was and that they didn't stand behind the products they sold I would never have bought a car from them.