I have lived here for almost 2 years and after what Reside has put me through the last two months I…read morehave decided never to live at a Reside property again. In early September the building flooded from level 7 to the basement. For how much you pay in rent you'd expect the building to be properly maintained but that is not the case. All residents were kicked out of their apartments for a night during the leak. Reside refused to compensate me for finding somewhere else to stay. Over the next two months we had to deal with random people being allowed into the building with no oversight from Reside. I personally caught a worker standing on the fire escape outside my apartment looking into my apartment. Also, on two occasions had someone try to break into my apartment while workers were working on my floor. Filed a complaint with Reside and they essentially said I was lying. I highly recommend you do not live at any Reside building.

Very nice place to live at. Clean and quiet. Request bing taking care of next day. Friendly…read moreand cool. Will come back again.

I lived at Sheffield lofts for over five years and had a wonderful experience. The building has an…read moreelevator, on-site parking, a gym, and a stunning rooftop. I loved the location as well so close to so many fun places. Jen and her staff do a wonderful job with communication. We never had issues with maintenance coming and fixing things. Jen and the staff are very easy to work with. I would highly recommend living here if you get the chance.

Had an awesome tour with Lyric today and signed on the spot! Everyone has been very communicative…read morethroughout the process.

I lived at Imperial Towers for four years…read more If you are renting, studios are over $1,600 a month. If you are buying, the units people consider desirable, high floor units with balcony views, are often in the $500,000 range and higher depending on layout and exposure. Years before I moved in, a close friend lived in a South Tower 29th floor unit. That unit had two bedrooms, two full bathrooms, a balcony, and a garbage chute located directly in the kitchen. Seeing how that unit lived was the incentive that made me want to rent in the building roughly three years later. What I eventually learned is that individual unit appeal does not reflect the condition or operation of the building as a whole. The infrastructure and engineering are severely outdated, roughly 50 years old, and the building is heavily affected by the lake. These issues surface constantly, from heating problems to long term maintenance deferrals. There is also an entire floor that used to house a business center and commercial offices. That floor has been effectively abandoned since 2019 after the board chose not to bring it into code compliance. Internet service is included through Astound Broadband, but residents are capped at roughly 35 Mbps up and down unless they pay out of pocket for higher tiers. To exceed those speeds, residents must also purchase or rent their own modem or router capable of handling DOCSIS 3. Even with the building infrastructure in place, modern speeds are not included and require additional monthly cost plus hardware investment by the resident. The most serious issue occurred in April 2022, when three separate fires were intentionally set in the North Tower east stairwell on the 6th, 12th, and 21st floors. This was later reported publicly by CWB Chicago: https://cwbchicago.com/2022/04/arsonist-set-3-fires-in-an-uptown-condo-building-stairwell-friday-police-say.html I lived on the 6th floor, and my unit shared a wall with the stairwell where one of the fires occurred. At approximately 4 a.m., police instructed residents on my floor to remain inside our units. No building wide alert or warning was issued at the time. Two full days later, management finally emailed residents acknowledging the incident. That email confirmed that the fires were intentionally set and stated that the building's high rise alert system does not automatically issue general warnings in order to avoid panic, leaving announcements to first responders once they arrive. While going downstairs to speak with administration, I was in the elevator with a resident from the 21st floor. She told me that when she called management, she was told they would have been able to notify her immediately if she had been enrolled in the building email system. I told her that I had only just found out myself from the email that had gone out moments earlier, despite being enrolled. That made it clear the issue was not enrollment. The notification itself was delayed for everyone. Heating was a recurring problem every winter. Indoor temperatures in my unit dropped as low as 47 degrees due to the pre 1970s two pipe heating system. Every year around lease renewal season, management announced a project to address the heating issues. Every year by October, those projects were canceled. This happened all four years I lived there. Package theft was constant. Any package not placed in the Amazon Hub lockers, either because it was not from Amazon or because the lockers were full, was frequently stolen. I lost at least two dozen items. When I raised the issue, staff responses often felt defensive rather than focused on addressing the systemic problem. After I moved out, I spoke with a former building employee who resigned shortly after the 2022 fire. What he shared with me was his understanding based on internal discussions following briefings with Chicago Fire and the Arson Division. According to him, the intent and risk were far more serious than what residents were told at the time. None of that context was ever disclosed to residents. After a FOIA request on the matter to the FBI being denied, I can only tell you that if the Fire Department arrived just a minute late, I would not be alive to write this My experience was defined by deferred maintenance, unreliable heating, outdated services, persistent theft, and poor transparency around a serious safety incident. I would strongly encourage anyone considering renting or buying here to do careful due diligence and speak directly with current residents before committing. I have been doing a lot of more research on the building because here in my new apartment away from that health risk, I have made moves attempting to seek damages as a renter. Breach of Contract. RTLO heating violations. Because only when you make it out of the coldsnap hell that is Imperial Towers, and realize basic needs like not 47 degrees indoor temperatures exists, those who don't provide it should be forced to by whatever means.

Moved in here in early 2018. So far, this has been the best condo building I've lived in…read more Basics: * Two towers--North and South, separated by a common lobby above the parking garage and a second floor crossover. * Both towers have their own storage lockers (no charge; one per unit). * Each tower has its own bike storage racks (small yearly fee). * Each tower has its own loading dock. * South Tower has a GoGrocer, package receiving room, exercise room, and management office. * The heated, assigned parking garage is below grade and between the two towers. A long time ago, the condo association sold the garage to an outside company, and parking rates have skyrocketed as a result. I think the current charge is around $400/month. There are a few guest parking spots that are around $30/day. * While a few units in each tower have balconies, there are no rooftop decks--a pity because the views would be fantastic. * The sundeck and pool are very nice, but it's an outdoor pool only open three months of the year, and the fee for residents is a little hefty. Outside visitors can buy season passes and daily passes. * There are large commercial-grade gas grills (free), an herb garden (free) and planting beds (small seasonal fee). * The current outside company managing the buildings is excellent--very responsive to residents and great communication. Up until a few years ago, the condo association self-managed the buildings, and I heard that was a disaster. * The condo association is generally responsive to owners' requests during meetings and works well with the management company. Owners may attend association meetings and join committees. * Assessments are comparative to other buildings of similar age, but like a lot of condo buildings, they tend to be much higher than newly-built condo buildings and walk-ups. Residents who've lived here for a long time enjoy the large maintenance and door staff, so economizing doesn't seem to be the first priority when it comes to budgets. * Assessments have gone up an average of 2-4% each year. * The reserve is currently very well funded. * This part of Buena Park in Uptown is generally safe, and it's not uncommon to see people out in the middle of the night walking their dog in the neighborhood. * Before moving in, all residents, including owners and renters, must attend a mandatory phone-in meeting with management who goes over all the basic rules and procedures. * During sunny summer days (and a lot of winter days, too) south-facing units in the South Tower are considerably hotter than the north- and west-facing units. North- and west-facing units get lots of cool breezes year-round. * In 2018, a rental cap was enacted to reduce the overall percentage of units available for rent. As of December 2020, the rental cap has not gone down enough for new investment buyers to rent out their units. Current owners who rent out there units are grandfathered in, so there are usually quite a few units available for rent. * Dogs, cats and aquariums are allowed but no other pets--no snakes, hamsters, lizards, etc. Unlike a lot of other condo buildings, this property doesn't have dog breed or size restrictions, however, only owners are allowed to have pets; renters are not. * Cable is currently RCN, and the charge is a mandatory charge added to the assessment. * The windows were replaced a few years ago with privacy-tinted double-pane glazing. * The overall property is clean, beautifully landscaped, and well maintained. The only noticeable caveats for potential owners might be future maintenance issues like water pipe replacement and elevator overhauls, but those haven't come up yet. * One BIG potential caveat for condo buyers: Units with the original 8" tile flooring still in place probably have tiles and mastic made with asbestos. It's doubtful a home inspector will catch that unless they can see the tiles. Places like Luna, Empire, Olson, and Century will refuse to simply cover-up asbestos tiles during a new installation, and owners will have to have asbestos abatement throughout their unit. Abatement can cost anywhere from $2000-$5000 per unit. * One thing that I found odd when looking at units here: Many units still had old fashioned fuse boxes and not circuit breakers. Condo buyers: Do yourselves a favor and have an electrician convert the fuse box to a circuit breaker. A modern circuit breaker will distribute electrical loads more evenly to areas so you won't cause overloads. * Unlike Lincoln Park or Lake View, this area doesn't have a lot of nice retail. There are no bookstores or nice restaurants. There are a couple of nice bars a few blocks away, and the Target, Jewel, and Aldi are all less than a half-mile away. There are a couple of great coffee shops in the area and a public library close by.

I've lived here for almost 10 years and truly cannot wait until the day I sell and move out. Truly…read morea nightmare. There is always some sort of BS construction project going on whether it's facade that's somehow been going on for 5 years or the 1 elevator that's been out of service for half a year. Currently, the one service elevator they're working on is so disruptive that I have to work in the lobby because I can't even work in my own unit that I paid for due to the noise. I wouldn't recommend this building to my worst enemy. Truly.

I bought here 5 years ago and made a massive mistake. the elevators are always out of service, the…read moremaintenance department is horribly incompetent, the residents are extremely rude, and the management office will gaslight you that the issues "aren't that bad" when they don't even live here. The board just loafs around in the lobby not doing anything to address the residents concerns. They'll brag about their amenities but they're all either horrible and/or extremely overpriced and we've found cockroaches. On top of that, the board still has the gall to increase HOA prices to $1300+. Please don't buy here

I've worked as a vendor for Green Ivy for almost 2 decades and they have always contacted me right…read moreaway as soon as they find out an emergency has occurred. When something like a flood happens they let know as soon as possible for us to help mitigate the damages as soon as possible and dry the condo out before major problems arise. Move in move out carpet cleanings are done sometimes during very tight time windows to insure that new tenants arrive to a fresh and clean apartment. We have done dozens upon dozens of jobs for them over the years and they have always acted with the utmost professionalism and promptness. Dan Anderson Anderson Certified Cleaning Technicians

We toured a place with Green Ivy Realty. Our realtor, Kevin Garvey, mentioned there was an…read moreapplication for the apartment before setting up the tour. When we toured the place, he mentioned the application had fallen through and so the apartment was available. We loved it, so we applied, and we were subsequently ghosted by Kevin. Several days went by without an answered text or phone call. Likely, that original application actually worked out, but in any case, Kevin did not act professionally and it significantly impaired our time-constrained apartment search. EDIT: Russell, the owner, showed great care in managing our complaint. The situation was still negative, however.

DO NOT MOVE IN ANY OF THESE RESIDENCES!…read more They will act all nice and make many promises upon move in, but once you live there you and have signed a lease - you are treated terribly. The management is unprofessional and disorganized, as is evident in their constant turnover. The current manager, Sam Oshana, made vague statements regarding amenities when I signed my lease. When those have proven to be false and I inquired about further clarification and assistance, he has been extremely rude and volatile. He refused to give me the contact info of his boss and the website conveniently does not provide that info. So months later, I finally spoke to his boss, Robin - who laughed at me, told me I was a liar, and said that there was no one else I could speak to. Now I am seeking legal action to break this lease.

I'm sad to read about the previous review given to this property…read more I have been here for over two years now, and love it, and would not go anywhere else. The management and maintenance staff is incredible. They are completely respectful of your space and fix problems immediately. They are friendly and caring and do what they can to their abilities for the residents. I have never had a problem parking. I park on the street and may have to circle the block a few times, maybe once or twice a month. They have also worked out a deal with the lot located immediately behind the building, which has better rates than anywhere in the area. The apartments are well maintained. The building was once a box factory, so while most layouts are the same, the fixtures unit to unit and flooring may vary, but they are all in great condition. I live in the smallest unit, which has no ceiling fans or lighting fixtures in the rooms, but those I can purchase for cheap at the local Target. The pricing is a little high, but nothing compared to the area. The newer surrounding residences may have more amenities in their buildings, which usually equates to a small gym and roof deck. The buildings are usually filled with typical new construction problems or have lacking management. And as for the park across the street, it is not an official dog park. It is an abandoned lot that no one will build on. Several problems under the surface that would cause too much money to even warrant opening the ground. I wouldn't worry about it disappearing anytime soon. And as for the comment on city noise, you live three blocks from the Sears Tower. You live downtown, you get downtown noise. But the most I ever hear comes off the Metra tracks behind the building, and it's nothing. And I have never seen a bus parked outside the building. Not in the two years I have been living here. I am getting ready to start my third year, and I wouldn't plan on leaving anytime soon. Love it, love it, love it.

I lived in an Aljack property in Lincoln Square. The…read moreapartment was brand new, in a newly rehabbed building. They did a fantastic job with everything - LOVED the apartment itself. Beyond that, Mitch and Linda of Aljack were always very responsive and helpful whenever I needed anything or had any questions. Would definitely rent from them again. Thank you!

Oh man, what a bizarre, obsessive situation I was in when trying to find an apartment…read more.. My wife and I were looking for an apartment in Chicago. I got a call from JR, an Aljack agent. Things seemed normal enough when first talking to him. He gave me info on the apartment I was looking into initially, and he sent me the site for their other listings. I had a simple question about one of their listings that showed as both a 1 bedroom and a 2 bedroom at the same time. So I asked, "Is this a 1 or 2 bedroom apartment". JR responds with "2 beds and 2 baths. It tells you". ??? what the hell kind of response is that? I screenshotted the listing and displayed the discrepancy. Still telling me I'm wrong. Then.... he calls me 4 times in the matter of 20 minutes in the late evening. I simply stated, "I am no longer interested in these properties". I had to block his number because he kept spamming me. Then, at midnight... he says "Our firm has decided to take a pass on you because you're so wishy washy and you don't answer your phone" Bare in mind, I had two text messages to him... Like ok dude, I fired you first... Stay away. 0 stars if I could...

I had the pleasure of working with Aaron and after a month in my new apartment I can say he did a…read morefantastic job! I actually did my entire apartment search from Atlanta. I was nervous about signing a lease without actually seeing the place, but Aaron did an excellent job of giving me as much of a tour as possible. He normally does not work at the showings level but he trekked out to apartments from Logan Square to Pilsen, giving me tours over FaceTime and not just showing me the apartments but giving lots of detail and insight to make up for me not being there in person. Aaron was also extremely patient. I never felt that he was pushing me towards anything, even though I was being pretty particular. I gave him a list of somewhat conflicting requirements: natural light especially in the bedroom, in unit laundry, parking available, walkable to CTA, not ground level, and all within my recent-graduate budget. He did a fantastic job finding places that somehow met those criteria and never seemed frustrated when I just wasn't sure. Now that I've been here over a month, I can happily say that this apartment meets all my needs plus some bonuses like warm toned floors and a window in the bathroom which I've always wanted for houseplants! There weren't any surprises, the neighborhood is fantastic, and I am so glad that renting an apartment without ever seeing it in person has worked out so perfectly, all thanks to Aaron.

It's unfortunate that the reviews for this company everywhere are so good, because that was not my…read moreexperience. I was shown an apartment that had already been applied to, which was never disclosed to me. In fact, I specifically asked if this was the case, and was told no. I applied to the apartment, and paid $120 total for both myself and my co-signer to apply. The other application was obviously viewed first, and they were offered the apartment before the application company was even able to get ahold of my landlord. Because I found a different apartment not hosted by them, they will not refund my application fees, however, I never agreed to work exclusively with this company, I was simply browsing listings on HotPads. Be extra careful if you are looking at apartments through them, lest you wind up out some valuable dollars for your move if they choose to be dishonest with you.